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Knowledge management system within basket case PDF

Added on - 07 Oct 2021

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Running head: KNOWLEDGE MANAGEMENT SYSTEM WITHIN BASKET CASE
KNOWLEDGE MANAGEMENT SYSTEM WITHIN BASKET CASE
Name of the student:
Name of the university:
Author note:
KNOWLEDGE MANAGEMENT SYSTEM WITHIN BASKET CASE
1
Table of Contents
Assignment 2:..................................................................................................................................2
1. What is the existing knowledge management system (KMS) of basket case? What are the
current issues of KMN of Basket Case?......................................................................................2
2. What is the role of the new information manager?..................................................................2
3. What naming conventions could the new information and knowledge manager adopt to
store files on the network so that all the staff could find them?..................................................2
4. State the necessary information required on the website that would encourage customers to
purchase goods online?................................................................................................................3
5. How can the knowledge manager monitor the effectiveness of the knowledge management
software?......................................................................................................................................3
6. In your opinion how can the new knowledge management system assist in process
involvements of basket case?.......................................................................................................4
Assignment 3:..................................................................................................................................4
Step 1:..........................................................................................................................................5
Step 2:..........................................................................................................................................5
Step 3:..........................................................................................................................................6
References:......................................................................................................................................7
KNOWLEDGE MANAGEMENT SYSTEM WITHIN BASKET CASE
2
Assignment 2:
1. What is the existing knowledge management system (KMS) of basket case? What
are the current issues of KMN of Basket Case?
The existing knowledge management system is a manual paper based process wherein
documents as well as notes are scanned and stores in the computers. As a result, employees have
a lack of understanding of the new business polies, the different departments find it difficult to
regularly communicate with each other, and there is a gap in communication due to lack of
digitalization. The process and the tasks are performed much slowly and there is a lack of
communication that causes misinterpretation of many important information that are sent from
one department to another. Most importantly, the managers do not have a clear understanding of
the latest polies as well as the rules and regulations that are implemented within the
organizations.
2. What is the role of the new information manager?
The new manager will be responsible to manage the new website content as well as its
design such as navigation through the different pages. He will design the button labels and their
utilities. He should ensure optimum security of the website by assigning unique security levels to
the different users of the website. He should also interview candidates and give feedbacks on
their level of understanding of the new knowledge management system. He should also carry out
internal audits as well as ensure that all legal requirements and copyrights of the new knowledge
management systems are met (Burke, 2013).
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