Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations

Running head: ANNOTATED BIBLIOGRAPHY 1
Annotated Bibliography
Student`s Name
Institutional Affiliation

ANNOTATED BIBLIOGRAPHY 2
Annotated Bibliography
Business Research Method
Article Information
Title
Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and
outcome expectations.
Authors
Meng-Hsiang Hsu, Chia-Hui Yen, Teresa L. Ju, and Chun-Ming Chang
Source
International journal of human-computer studies, 65(2), 153-169.
Analysis Information
Purpose
The article analyses various factors that support and hinder the sharing behavior in the virtual
communities from both the personal and environmental perspective. Social cognitive theory model has been
used to analyze the knowledge sharing behaviors and includes exploring knowledge sharing self-efficacy an
outcome expectations for personal influences and environmental influences (Hsu et al., 2007). The study
also investigates the element of trust and it`s direct impact on individuals when it comes to sharing
knowledge. The model has been well evaluated with structural equation modeling and confirmatory factor
analysis has been applied to test the empirical data and if it aligns with the proposed model.
Audience
The audience is the virtual communities (VCs). According to (Chiu, et al., 2006) VCs is a cyberspace
encamped and supported by information technology. Participants of this group can interact and generate
specific domain knowledge allowing participants to perform common functions and build upon that
knowledge for proper decision-making. The biggest challenge in fostering VCs has been the willingness to
share information with other members.

ANNOTATED BIBLIOGRAPHY 3
Subject
Examine factors that support and those that hinder knowledge sharing in the virtual communities and
identify the relationship between trust, self-efficacy, and outcome expectations. The biggest challenge in
fostering VCs has been the willingness to share information with other members. Two factors arise namely
personal recognition, which is normally based on self-efficacy and outcome expectations that are normally
based on influence from social arena. According to (Hsu et al., 2007), identifying the personal cognitions
and relations existing between members` knowledge sharing behavior in VCs would help provide insightful
information on how to insight knowledge sharing among VCs.
Sources
Bock, G. W., & Kim, Y. G. (2002). Breaking the myths of rewards: An exploratory study of attitudes about
knowledge sharing. Information Resources Management Journal (IRMJ), 15(2), 14-21.
Chiu, C. M., Hsu, M. H., & Wang, E. T. (2006). Understanding knowledge sharing in virtual communities:
An integration of social capital and social cognitive theories. Decision support systems, 42(3), 1872-
1888.
Hsu, M. H., Ju, T. L., Yen, C. H., & Chang, C. M. (2007). Knowledge sharing behavior in virtual
communities: The relationship between trust, self-efficacy, and outcome expectations. International
journal of human-computer studies, 65(2), 153-169.
Ismail Al-Alawi, A., Yousif Al-Marzooqi, N., & Fraidoon Mohammed, Y. (2007). Organizational culture
and knowledge sharing: critical success factors. Journal of knowledge management, 11(2), 22-42.
Primary details
Thesis
Knowledge management incorporates the idea of storing, sharing and use the information to improve the
performance of the organization. A crucial element integrated into the knowledge management initiatives is