HCl Insensitivity: Communication Barriers and Challenges, Solutions

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Added on  2019/09/13

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This report examines the issues stemming from a lack of cultural sensitivity within an organization, focusing on the communication barriers that arise. It highlights the challenges of language differences, the need for localization, and the importance of clear communication. The report emphasizes the impact of miscommunication, particularly in a globalized context where customer demands require multilingual services. It identifies the need for employees to understand the goals of the project and to be trained and encouraged to work as a team. The report recommends implementing strategies like regular staff meetings and training programs to address these issues. The report suggests that these strategies will help eliminate language barriers and promote effective communication within the organization, and thus improve the overall effectiveness of the project.
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Lack of cultural insensitivity in HCl
The main issue found due to lack of cultural insensitivity was the barrier in verbal
communication. Not only the language difference but the understanding of the difference as the
responsibility of the parties so as to learn the language for communizing with each other was a
major issue. The organization could not localize groups and could not create clear and concise
idioms for causing misinterpretation of the message. This miscommunication lead to various
issues in the workplace which is worsened due to the increased demand of customers to present
the products in their own language. Further, a lack of personal space has created additional
barrier in implementation of a smooth verbal communication. Therefore, there is an immediate
need to realize the importance of localization and internationalization among the employees. The
management failed to have a clear respect for the working and operations of the functioning of
the organization in front of the employees. In order to deal with this issue, the organization must
ensure that the employees are localized and made to understand the expectations and goals of the
project. This will ensure creation of consistency among the team members. In the similar
manner, the employees must be trained irrespective of their rank and hierarchical level and
encouraged the pride and teamwork for the outcome of the project and regular staff meetings
must be conducted for enhancing the communication. This way the language barrier will be
eliminated and a consistent and barrier free verbal communication will proceed in the
organization.
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