Case Study: Analysis of Five Software Solutions Offered by Lawson

This case study provides an overview of Lawson, a company offering diverse software solutions. It highlights five key software solutions offered by Lawson: Analytics and Business Intelligence, which enhances data analysis and decision-making; Information Healthcare Revenue Cycle Management, improving billing processes and cash flow in healthcare; Learning Management System, facilitating training and compliance; Talent Management, optimizing workforce skills and potential; and Enterprise Asset Management Solutions, for planning and executing maintenance activities. The study emphasizes how these solutions contribute to Lawson's mission, profitability, and customer satisfaction. Desklib offers a range of similar solved assignments and resources for students.

Running head: Information technology
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Table of Contents
Introduction.................................................................................................................................................3
Background of Lawson................................................................................................................................3
Five software Solutions...............................................................................................................................3
Analytics and business intelligence.............................................................................................................3
Information healthcare revenue cycle management.....................................................................................4
Learning management system.....................................................................................................................4
Talent management.....................................................................................................................................5
Enterprise asset management solutions.......................................................................................................6
Conclusion...................................................................................................................................................7
References...................................................................................................................................................8
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Introduction
The primary motive of this task is to outline and explain the business activities and
functions of Lawson. The company offers enormous solutions related to software for the
customers. The five software solutions that used by the company have been explained in the task
briefly. These software solutions help to meet the long term mission and vision of the firm. The
paper further discusses that how these software solutions uplift profitability and reduces the cost
of the firm. More detail of the task has been discussed below.
Background of Lawson
Lawson is a constantly evolving as a significant part of the communities who support for
the lives of people in local neighborhoods. The company was originated in 1975 (Lawson, 2018).
The products of Lawson are an industrial distributor of maintenance and repair supplies,
committed to supporting ample of customers resolve and handle the challenges of their activities
and operations in a large extent. The organization strives to maximize corporate value and
shareholders worth in the competitive market. The main motive of the company is to become a
most significant part of communities for rendering the unique and innovative products to the
customers across the world. Lawson is creating harmony and happiness in the communities.
Lawson is a convenience store franchise chain in Japan having headquartered in East Tower of
gate city Ohaski (Lawson, 2018). Lawson is not only a convenience and attractive store but it
also have group corporations including entertainment, ATM, networks, media and more. There
are approx 10,028 employees working in the organization (Lawson, 2018).
Five software Solutions
Analytics and business intelligence
It is one of the significant business solutions provided by Lawson to provide various
solutions to the customers across the world. The business intelligence tool or technique provides
pertinent, pre built industry analytics content to do work across the enterprise system and further
it makes pivotal information and facts easily accessible and measurable for ample of users (Infor,
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2018). The business intelligence enhances and improves the labor data for measuring and
analyzing the activity. Along with this, it also improves and encourages customer service and
profit margins.
Business intelligence further can improve and maximize the efficiency and effectiveness
of the business and employees as well (Minelli, Chambers & Dhiraj, 2012). By using business
intelligence, the company has been able to better understand the needs, wants and desires of the
customers. Aside this, it rectify and enhances operational efficiency within the organization.
Moreover, analytics and business intelligence also deliver foster and significant information to
decision makers. Rapidly and more effective planning improves worker satisfaction and
encourage data quality (Jamsa, 2012).
Information healthcare revenue cycle management
The infor healthcare revenue cycle management improves the billing process and cash
flow of hospitality. It is stated that financial health of company starts with the strengths of cash
flow and the effectiveness of the patient billing process. This management system further helps
in reducing receivables outstanding and enhances cash flow. It is noted that healthcare success
depends on the services offered by the hospitals.
The management needs to perform well at the bottom line, top management and
strengthen financial management. Thus, infor healthcare revenue cycle management helps in
saving time and resources of the industry. Aside this, information healthcare revenue cycle
management may be defined as a process or approach that facilitates utilize to handle the clinical
and administrative functions interconnected with claims processing, revenue generation and
payment. This process entails the management, identification and gathering of patient service
revenue. This management system also provides dynamic solutions related to the real time data
and financial position (Abdelhak, Grostick & Hanken, 2014).
Learning management system
Learning management system is a software application for the documentation, tracking,
reporting, administration and delivery of training programs and some other educational courses.
It is stated that learning management is considered as a cloud based platform that provides the
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people to create, report and deliver on education and success initiatives throughout the external
and internal organization. The learning management system improves productivity, performance
and enhances compliance. Learning management is appropriate for each and every organization
that desires to convey, capture and explore knowledge (Liao & Wu, 2010). This management
system also provides wider access to e-learning materials and further, learning system keeps the
companies up to date with dynamic compliance regulations and norms.
Learning management system makes it flexible and easy to assimilate social learning
into e-learning strategy. This management system is dynamic and effective to work within the
company’s HR ecosystem. The learning management system also generates just-in-time
mechanism for exchanging best practices and approaches. Furthermore, it also helpful to identify
and analyze the skills gaps to monitor development efforts and dollars. Learning management
plays a vital role in each and every industry such as healthcare, public sector, hospitality, retail
and automotive. This management system fixes the ample of standards and policies for the fast
and effective transfer of knowledge to distribution, sales. and support channels in the global
market. In today’s era, the manufacturing industry is facing ample of challenges and pressure in
the marketplace. The most effective challenges include rising costs, competition, and varying
consumer needs. The efficient and unique training has the ability and potential to positively
impact on each of these barriers and challenges. Learning management system helps to strive
with rivalries in the international market. Learning management system helps to reduce and
prevent the various issues and risks of the users (Laudon & Laudon, 2016).
Talent management
Talent management plays a vital role to meet the long term requirements and desires of
the business. The unique talent management is more than just keeping and seeking the right and
appropriate people. It is all about knowing and recognizing the workers who have the highest
skills, talents and potentials to perform roles and responsibilities effectively. It will help to run
the business activities and operations in a hassle free manner. By using estimating data to
generate workforce insights, the company could able to make unique and effective decisions for
the company and employees as well (Vaiman & Vance, 2010).
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Talent management is an effective and integrated set of processes and applications that
are developed to provide support companies for making unique decisions. Talent management
helps in identifying and analyzing potential and skilled workers within the organization. Talent
management is significant and vital core solution that entails the infor human capital
management system.
The solutions further help to increase and enhance the profitability and outcomes in the global
market. By using these solutions, an organization has been able to build and develop a brand
image in the minds of the customers. This management system centralizes and rationalizes talent
processes to address various issues and generate revenue and outcomes. Talent management also
helps in recognizing behavioral disconnects and render content to improve and enhance the
performance and productivity of the workers while simultaneously minimizing the costs
interconnected with indiscriminate training and development. The company uses talent
management system mainly to improve the skills and capabilities of the workers for performing
tasks and duties smoothly and to resolve the complaints and issues of the customers as well
(Adzic, 2011).
Enterprise asset management solutions
EAM is significant solutions that used to plan, optimize, track and execute the needed
maintenance actions and activities with the interconnected skills, tools, materials and
information. In other words, it is effective and dynamic process of handling the lifecycle of
physical assets to boost their use, improve quality, save money and protect the health and
environment (Austerberry, 2012). It protects the business from the external threats and
challenges which are raised frequently. Aside this, EAM also manages risks and reliability to
stand out against the competitors in the global market. EAM is implemented at CERN to
originate and carry out significant and corrective maintenance on pieces of instrument, maximize
the efficiency and boost safety through the company.
EAM helps to predict and eliminate equipment failure within the organization. It further
saves energy and tracks the labor costs of the firm. The latest and innovative version of EAM
helps to drive the cloud technology that reduces the IT support costs and expenses for asset
management. By using EAM, the company can deliver robust and unique solutions that fulfill the
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needs and requirements of a fostering number of private and public industries. In this way, EAM
plays a fundamental role to stay in the competitive market (Riabov & Higgs, 2010).
Conclusion
It concludes from the above mentioned analysis that Lawson provides innovative
products and services to the customers related to software. Further, it also helps in rendering
ample of business solutions to resolve the issues and challenges of the business and market as
well. It also provides various advisory and educations services to the customers across the world.
By providing software solutions to the customers, the company has been able to fulfill the needs
and demands of the customers across the world. Apart from this, the company can attract
maximum loyal customers across the world.
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References
Abdelhak, M., Grostick, S., & Hanken, M. A. (2014). Health Information-E-Book: Management
of a Strategic Resource. Elsevier Health Sciences.
Adzic, G. (2011). Specification by example: how successful teams deliver the right software.
Manning Publications Co..
Austerberry, D. (2012). Digital asset management. Focal Press.
Infor.,(2018). All products[Online], Retrieved from https://www.infor.com/solutions/all-
products/
Jamsa, K. (2012). Cloud computing. Jones and Bartlett Publishers, Inc..
Laudon, K. C., & Laudon, J. P. (2016). Management information system. Pearson Education
India.
Lawson.,(2018). About us corporate profile [Online], Retrieved from
http://lawson.jp/en/about/profile/
Liao, S. H., & Wu, C. C. (2010). System perspective of knowledge management, organizational
learning, and organizational innovation. Expert systems with Applications, 37(2), 1096-
1103.
Minelli, M., Chambers, M., & Dhiraj, A. (2012). Big data, big analytics: emerging business
intelligence and analytic trends for today's businesses. John Wiley & Sons.
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Riabov, V. V., & Higgs, B. J. (2010). Software tools and virtual labs in online computer-science
classes. In Learning management system technologies and software solutions for online
teaching: Tools and applications (pp. 332-350). IGI Global.
Vaiman, V., & Vance, C. (Eds.). (2010). Smart talent management: building knowledge assets
for competitive advantage. Edward Elgar Publishing.
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