This report provides an overview of business intelligence, data warehousing, and data mining, focusing on Softcat's business reporting. It discusses the importance of business reporting in decision-making and suggests tools that Softcat can use for reporting.
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Data Handling And Business Intelligence
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Table of Contents Introduction......................................................................................................................................1 Business Intelligence...................................................................................................................1 Business reporting.......................................................................................................................1 Data warehousing........................................................................................................................2 Business intelligence...................................................................................................................2 Data mining.................................................................................................................................3 Predictive analytic software.........................................................................................................3 Conclusion.......................................................................................................................................4 References........................................................................................................................................5
Introduction Business intelligence refers to set of technologies, architects and processes that are liable for converting raw data within meaningful information that is liable for driving in profitable business actions. It renders a direct influence on operational, tactical and strategic business decisions of firm(Bughin, 2016). Business reporting is liable for carrying out public reporting of financial and operating data by enterprises along with this it involves continuous provision of information with respect to decision makers in a firm for supporting their work. This report is based on Softcat who deals within IT industry and their service involves asset management, collaboration, business intelligence & analytics, end-user computing & mobility, networking & security and there are many others. This report is based on business reporting along with its critical evaluation. Business Intelligence The applications, practices and technologies that are utilised for collecting, integrating, analysing as well as presentation of operations are referred to as business intelligence. It is liable for leveraging services along with software for transforming data within actionable insight which is responsible for informing decisionsof firm(Fiaz and et. al, 2016). Thiswill enable organisations like Softcat with tools for accessing and analysing data sets which will furnish analytical findings within graphs, maps, dashboards, reports and summaries for providing their users with enhanced intelligence in context of state of business. It is liable for merging business analytics, data visualisation, mining, tools as well as infrastructure which will lead firms like Softcat to render a comprehensive view of data which can lead to drive changes, elimination of inefficiencies as well as adapting to supply changes. This will aid firms in business reporting in an appropriate ways. For an example, when data is collected from distinct sources it will provide different aspects related with particular perspective of the organisation. This will assist them to develop decisions in accordance by processing and anticipating crucial assets which will be provided by them(MartÃnez-Rojas, MarÃn and Vila, 2015). For this, Softcat can make use of tools like SAP Business intelligence, MicroStrategy, Yellowfin BI and many others. This will aid them in having insight by carrying out in-depth analysis. 1
Business reporting The process of improvisation of quality as well as transparency of information, which is furnished by firms to their investors as well as key stakeholders for formulation of better decisions, is referred to as business reporting. This acts as an important aspect while planning as it involves rendering information as well as data to their specified audiences(Mohanty, Bhuyan and Chenthati, 2015). An instance can be taken to acknowledge this aspect like Softcat render different services so they have provide their customers as well as stakeholders with information related with financial plans, customer service reviews (to employees so that their team can enhance their services) and marketing research outcomes.The emphasis has been shifted to models which acts as significant value drivers along with qualitative information related with strategies, risks, opportunities and plans. There are different tools that can be utilised by Softcat for reporting, they are: Zoho Analytics, HubSpot, SAP Crystal Reports, Dbxtra and many others. Business reporting illustrates intelligence that is being attained by reporting about specified aspects related with business. For formulation of business reporting it involves different aspects through which this data is being developed(Trivedi and et. al, 2017). In this case, concepts like data warehousing, business intelligence along with data mining will be used; they are illustrated within other sections. Data warehousing The process associated with collection as well as management of data from different sources for rendering meaningful insights into business is referred to as data warehousing. Basically, it implies process associated with construction as well as usage of data warehouse. It is constructed through integration of data from heterogeneous sources that are responsible supporting ad hoc queries and analytical reporting which will assist within formulation of decision making. Both data warehousing and business intelligence are utilised for describing processes associated with storage of data of firm within internal or external database. (In this context, Softcat can make use of cloud computing to ensure that on-demand availability of resources of computer systems which comprises of computing power and data storage without any kind of active management. For an instance the firm can avail space from cloud for storing their information as well as make payments accordingly)(Bughin, 2016).Basically, with respect to business reporting data warehousing is utilised as it comprises information from distinct resources and by making use of business intelligence firms can have insight into their operations 2
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which will aid them within data visualization. Softcat can opt for Amazon Redshift, Teradata, Informatica, Oracle 12c and many others. Data mining The process that is being utilised by firms for turning raw data within useful insight is defined as data mining. This aims at finding out concealed, valid as well as potential patterns withinhugedatasets(Fiazandet.al,2016).Itisliableforidentificationof previously/unsuspected unknown relationship among data. This acts as a multi-disciplinary skill which utilise AI, machine learning, database technology and statistics. This will render Softcat with an insight with respect to fraud detection, scientific discovery and marketing, etc. It will lead to identification of correlation, anomalies and patterns among large data sets for predicting outcomes.Softcatcan makeuse of distincttechniquesthrough whichthey canenhance information related with revenues can be enhanced, improvised customer relationship, minimise cost, reduction in risks and many more. Business reporting can be attained through this as it (data mining) will assist them to extract the data through which intelligence can be attained. Through this firm can have appropriate business reporting which will lead them to formulate effectual decisions(MartÃnez-Rojas, MarÃn and Vila, 2015). For this, Softcat can make use of tools like RapiMiner, Apache Mahout, Sisense and many others are available which can be used depending upon their requirements. Predictive analytic software The wide range of techniques are provided from machine learning, predictive modelling and data mining for analysing present as well as historical facts for making out predictions with respect to future or other unknown instances is defined as predictive analytics software. It will aid Softcat to formulate their reports and share with their stakeholders in an appropriate manner by acknowledging their positioning within the market and what they can bring in through which their services can be enhanced. Basically, information will be provided in context of past and by making use of it decisions can be made for future(Mohanty, Bhuyan and Chenthati, 2015). This also implies that technology like cloud computing has to be used so that details related with them can be accessed when they are required. The technology driven process that is liable for analysingdataaswellaspresentationofactionableinformationwhichassistmanagers, executivesand other end users for making business decisions is referred to as business intelligence(Trivedi and et. al, 2017). These tools will furnish intelligence in this context. 3
Conclusion From above it can be concluded that business reporting refers to a document that is liable for analysing condition and make use of theories through which improvisations can be made. This implies that business intelligence denotes technology driven processes for carrying out analysis as well as present actionable information which will aid authorities to formulate decisions. Data warehouse is being utilised for storage of information, it relevant content is extracted through utilisation of data mining and intelligence will be attained through this. It enables them to formulate plans and reports with respect to financial conditions along with other aspects to attain the organisational goals. 4
References Books & Journals Bughin, J., 2016. Big data, Big bang?.Journal of Big Data,3(1), p.2. Fiaz, A.S., and et. al, 2016. Data visualization: enhancing big data more adaptableand valuable.International Journal of Applied Engineering Research,11(4), pp.2801-2804. MartÃnez-Rojas, M., MarÃn, N. and Vila, M.A., 2015. The role of information technologies to address data handling in construction project management.Journal of Computing in Civil Engineering,30(4), p.04015064. Mohanty, H., Bhuyan, P. and Chenthati, D. eds., 2015.Big data: A primer(Vol. 11). Springer. Trivedi, S.K. and et. al, 2017.Handbook of research on advanced data mining techniques and applications for business intelligence. IGI Global. 5