BSBINN601 Lead and manage organisational change

Running Head: LEAD AND MANAGE ORGANIZATIONAL CHANGE
Lead and Manage Organizational Change
Name of the Student
Name of the University

1LEAD AND MANAGE ORGANIZATIONAL CHANGE
Table of Contents
Implementation of Change Management Strategy..........................................................................2
1. Survey......................................................................................................................................2
2. Revised Communication Plan..................................................................................................6
3. Plan for Meeting with General Manager.................................................................................7
4. Plan for Meeting with Truckers...............................................................................................8
Bibliography....................................................................................................................................9

2LEAD AND MANAGE ORGANIZATIONAL CHANGE
Implementation of Change Management Strategy
1. Survey
Based on the requirements, a survey has been conducted on the employees and the results
are posted in the following table.
Your Role
in
Organizati
on?
Are
you
aware
that the
compa
ny has
decide
d on
some
change
manag
ement
plans?
Do you
think
the
change
s are
actuall
y
require
d?
Do you
think the
company
should be
content with
the current
state of
affairs?
If the
changes
are
applied,
how
much
satisfied
will you
be?
Do you
think
the
workers
will
accept
the
change
?
Do you think
training
sessions will be
sufficient for
the workers to
get hold of the
new system?
Do you think
that the
company can
gain market
share with
the proposed
changes?
HR
Manager
Yes Yes No Neutral Maybe Maybe Maybe
Trucking /
Operationa
l Manager
Yes Maybe Yes Dissatisfi
ed
No No Maybe
Manageme
nt Team
Leader
Yes No Yes Neutral No Maybe Maybe
Trucking
Team
Leader
No Maybe Maybe Satisfied No Maybe Maybe
Sales
Manager
Yes Yes No Very
Satisfied
Yes Yes Yes
Accountan
t
No Maybe Maybe Satisfied Maybe Maybe Yes
Office
Team
Manager
Yes Yes Maybe Satisfied Maybe Yes Yes
The results are also graphically represented as follows.

3LEAD AND MANAGE ORGANIZATIONAL CHANGE

4LEAD AND MANAGE ORGANIZATIONAL CHANGE

5LEAD AND MANAGE ORGANIZATIONAL CHANGE

6LEAD AND MANAGE ORGANIZATIONAL CHANGE
2. Revised Communication Plan
Audience Message When How Person
Responsible

7LEAD AND MANAGE ORGANIZATIONAL CHANGE
General Manager Progress update At the end of each
week
Written report
(Paper or online
document)
Project Manager
Project Manager Any requirements
during project
Anytime Face to face Any team member
Project Field Work
Contractor
Work related
issues
Anytime Face to face Any field worker
IT Development
Team Leader
Development
related issues
Anytime Email Any developer
In addition to the communication plan, the overall project plan will also remain the same
except suitable actions will be taken in order to ensure the barriers mentioned in the previous
document addressed suitably. The strategic elements in the developed project plan include the
stakeholder management plan and the reporting strategy. The stakeholder management plan is
used to determine suitable roles and requirements expected of the stakeholders and the reporting
strategy is prepared to ensure the stakeholders can report to suitable authority in case they face
any challenge or barrier during the project.
3. Plan for Meeting with General Manager
The meeting with the General Manager will mainly involve the following discussions.
I. The first point will be to present the stakeholder management plan and convince
him that all these stakeholders will play vital roles in the course of the project.
The plan will also include the proposed reporting strategy.
II. Tactics will be discussed regarding gaining trust of the existing employees and
workers of the organization.

8LEAD AND MANAGE ORGANIZATIONAL CHANGE
III. The General Manager should be convinced that this project is good to go ahead
with a large number of benefits for the company in the coming times.
4. Plan for Meeting with Truckers
During meeting with the truckers, it will be required to first gain their trust in the first
five minutes. After that, the change requirements will be mentioned including the benefits they
will receive. Finally, their feedbacks will be taken regarding the changes and the benefits and
these feedbacks will be sent to the higher authority.

9LEAD AND MANAGE ORGANIZATIONAL CHANGE
Bibliography
Booth, S.A., 2015. Crisis management strategy: Competition and change in modern enterprises.
Routledge.
Carnall, C., 2018. Managing change. Routledge.
Doppelt, B., 2017. Leading change toward sustainability: A change-management guide for
business, government and civil society. Routledge.
Goetsch, D.L. and Davis, S.B., 2014. Quality management for organizational excellence. Upper
Saddle River, NJ: pearson.
Hayes, J., 2018. The theory and practice of change management.
Hickman, C.R. and Silva, M.A., 2018. Creating excellence: Managing corporate culture,
strategy, and change in the new age. Routledge.
Pugh, L., 2016. Change management in information services. Routledge.
Stark, J., 2015. Product lifecycle management. In Product Lifecycle Management (Volume
1) (pp. 1-29). Springer, Cham.