BSBMGT407 Report: Digital Solutions for Intro Travel's Progress
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Report
AI Summary
This report examines the application of digital solutions in the workplace, specifically focusing on how businesses like Intro Travel can leverage online meeting software to improve communication and efficiency. The report begins with an introduction to the importance of digital tools in today's business environment, followed by a detailed analysis of different software options such as ezTalks Cloud Meeting, Zoom Cloud Meetings, and Skype, evaluating their key features, pricing, and benefits. The findings highlight the advantages of using online meeting software, including enhanced document sharing, 24/7 online chat, and improved collaboration. The report also provides practical guidance on preparing for and conducting online meetings, including training and support considerations. Ultimately, the report concludes that adopting digital solutions, particularly Zoom Cloud Meetings, can significantly contribute to business success by facilitating effective communication and collaboration across different locations. The report also includes references to relevant academic sources.

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Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN TASK...................................................................................................................................1
FINDINGS..................................................................................................................................1
Name of software........................................................................................................................1
Key features of the online meeting software...............................................................................2
Plans/pricing as applicable..........................................................................................................3
Key benefits................................................................................................................................3
Prepare for online meeting..........................................................................................................4
Provide training and support for online meeting software..........................................................4
Conduct meeting using online meeting software........................................................................5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6
INTRODUCTION...........................................................................................................................1
MAIN TASK...................................................................................................................................1
FINDINGS..................................................................................................................................1
Name of software........................................................................................................................1
Key features of the online meeting software...............................................................................2
Plans/pricing as applicable..........................................................................................................3
Key benefits................................................................................................................................3
Prepare for online meeting..........................................................................................................4
Provide training and support for online meeting software..........................................................4
Conduct meeting using online meeting software........................................................................5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

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INTRODUCTION
In today's business world, application of digital solution at workplace of big or small
organisation has helped in communicating from one office to another in much more faster way
(Arbace and et. al., 2013). On the other hand, IT developers has developed various software's
which is being used by them companies in order to conduct meetings. Under this report, Intro
Travel which is one of emerging organisations of Sydney, Australia and doing around
Melbourne, Brisbane and many more other cities.
MAIN TASK
FINDINGS
As given by Eileen O’Mara, who is Senior Vice President (Sales force) of APAC, small
businesses along with big organisation in Australia needs to adopt new technology in order to
conduct meetings and this may lead business organisations in gaining competitive advantages.
This has been done with considering digitalised tools and techniques in order to interact with
other supervisors.
Name of software
ezTalks Cloud Meeting: This software contains high quality definition along with images
that helps business organisations in conducting meetings in much effective and in efficient
manner. On the other hand, this sort of software was developed by developers with various
specifications like video and audio conferencing, remote controls along with screen sharing
including whiteboards that have easily usable features. This type of software is free in nature and
can be used by Intro Travel.
Zoom Cloud Meetings: Another software which carries high demand in all over world
that can be used by organisations while conducting interviews (Brynjolfsson and McAfee, 2014).
Virtual conference calls, audio calls along with chatting system has helped different companies.
According to Wainhouse research this software carrying a slogan as “. While nothing is perfect,
Zoom is not that far off.” including meetings, it has been analysed that this software helps in
delivering satisfaction as well to customers.
Skype: This type of software can be stated as the best, cheapest along with simplest
online application which has mostly been used by organisations all around Australia. This
software contains less bugs and having high response system. Developers of this software have
1
In today's business world, application of digital solution at workplace of big or small
organisation has helped in communicating from one office to another in much more faster way
(Arbace and et. al., 2013). On the other hand, IT developers has developed various software's
which is being used by them companies in order to conduct meetings. Under this report, Intro
Travel which is one of emerging organisations of Sydney, Australia and doing around
Melbourne, Brisbane and many more other cities.
MAIN TASK
FINDINGS
As given by Eileen O’Mara, who is Senior Vice President (Sales force) of APAC, small
businesses along with big organisation in Australia needs to adopt new technology in order to
conduct meetings and this may lead business organisations in gaining competitive advantages.
This has been done with considering digitalised tools and techniques in order to interact with
other supervisors.
Name of software
ezTalks Cloud Meeting: This software contains high quality definition along with images
that helps business organisations in conducting meetings in much effective and in efficient
manner. On the other hand, this sort of software was developed by developers with various
specifications like video and audio conferencing, remote controls along with screen sharing
including whiteboards that have easily usable features. This type of software is free in nature and
can be used by Intro Travel.
Zoom Cloud Meetings: Another software which carries high demand in all over world
that can be used by organisations while conducting interviews (Brynjolfsson and McAfee, 2014).
Virtual conference calls, audio calls along with chatting system has helped different companies.
According to Wainhouse research this software carrying a slogan as “. While nothing is perfect,
Zoom is not that far off.” including meetings, it has been analysed that this software helps in
delivering satisfaction as well to customers.
Skype: This type of software can be stated as the best, cheapest along with simplest
online application which has mostly been used by organisations all around Australia. This
software contains less bugs and having high response system. Developers of this software have
1
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made this software which can be used under laptops, PCs, mobiles and many more other
electronic gadgets. Owner of this software have set prices for its users with considering all high
and low class people. Business entity can use this software in free that contains advertisements.
Away with this, company also offers paid version as well with minimal charges of $25 per
month if any organisation do not wants any sort of disturbance (Buchanan and McCalman,
2018).
From above mentioned software's, it is being analysed that Zoom Cloud Meetings
application software is one of the most effective and easy to use software that can be taken under
in use by Intro Travel while doing meeting when two or more supervisors are sitting in different
cities like, Melbourne and Brisbane.
Key features of the online meeting software
In this context, some of key features of online meeting software are given beneath:
Manageable Sharing of different and important documents
24*7 Online Chat
Slide Shows
Exchange of images and videos
Limber Recording capabilities
Afloat Coverage
Custom-made Options
Incorporate Vocalisation
Desktop Sharing functions
Dependable
2
electronic gadgets. Owner of this software have set prices for its users with considering all high
and low class people. Business entity can use this software in free that contains advertisements.
Away with this, company also offers paid version as well with minimal charges of $25 per
month if any organisation do not wants any sort of disturbance (Buchanan and McCalman,
2018).
From above mentioned software's, it is being analysed that Zoom Cloud Meetings
application software is one of the most effective and easy to use software that can be taken under
in use by Intro Travel while doing meeting when two or more supervisors are sitting in different
cities like, Melbourne and Brisbane.
Key features of the online meeting software
In this context, some of key features of online meeting software are given beneath:
Manageable Sharing of different and important documents
24*7 Online Chat
Slide Shows
Exchange of images and videos
Limber Recording capabilities
Afloat Coverage
Custom-made Options
Incorporate Vocalisation
Desktop Sharing functions
Dependable
2

Plans/pricing as applicable
From above mentioned Pricing sheet of Zoom Cloud Meetings, it is being analysed that
company has made its pricing policies keeping eyes on perceptions of consumers that have
different objectives. In context of Intro Travel, it is being analysed that charges with $19.99 a
month is giving ample number of opportunities for organisation in order to communicate with
other members along with customers as well (Kádár, Terkaj and Sacco, 2013).
Key benefits
It has been analysed that with taking under is use of online software's or application of
Digital Solutions at workplace of Intro Travel may aid in communicating with other members
who are sitting at same or different offices. On the other hand, it has also been located that,
relevant or specific information can be transferred from one to another while doing video
3
From above mentioned Pricing sheet of Zoom Cloud Meetings, it is being analysed that
company has made its pricing policies keeping eyes on perceptions of consumers that have
different objectives. In context of Intro Travel, it is being analysed that charges with $19.99 a
month is giving ample number of opportunities for organisation in order to communicate with
other members along with customers as well (Kádár, Terkaj and Sacco, 2013).
Key benefits
It has been analysed that with taking under is use of online software's or application of
Digital Solutions at workplace of Intro Travel may aid in communicating with other members
who are sitting at same or different offices. On the other hand, it has also been located that,
relevant or specific information can be transferred from one to another while doing video
3
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conferencing, audio conferencing and many more. In previous years, when technology was not
up to the mark, business people used to send letters in order to communicate with other offices
then, they have used telephonic tools and at current moment organisations like Intro Travel and
others are using different software's in order to communicate or transfer informations (Neagu,
Ursutiu and Samoila, 2017).
Henceforth, it is being concluded that there are ample number of soft-wares that are
present in business world, that are adopted by business firms in order to conduct meetings,
conferences or to show some images along with developing a presentation. Zoom Cloud
Meetings, is one of best and easy to access online software that can be used by adults at
workplace while setting up a meeting. With the help of this, supervisors can exchange
information along with they can also see each other with the help of video conferencing tools.
Along with this, it has also been located that there are various soft-wares' that are free in nature
and helps business organisation in delivering or receiving important data in few micro seconds.
Internet has given many opportunities and technology have developed way of thinking of
customers, entrepreneurs and business people while communicating with others.
Prepare for online meeting
After downloading the Zoom Cloud Meetings, it is being analysed that software contains
various unique features which are easy to use. This also do not require much data and do not
occupy much space as well in electronic gadgets. On the other hand, individual also have to
make his/her own profile and where person can upload his/her own photo as well and enjoy
using its many features like quality video calls and audio calls and many more. Google is the best
place where any person can easily find it out and download.
This can be utilised by staff members who have authority to use at workplace and can
communicate with other members while sitting at their seat only. Effective communication tool
where employees can transfer important data along with images or other files in few micro
seconds (Zhou, Whyte and Sacks, 2012).
Provide training and support for online meeting software
Zoom Cloud Meetings which is one of famous business application that is being utilised
by many organisations in all over Australia and carrying good reputation in all over world. This
application do not require much space, Therefore, can be stated as the best approach which is
being used by Intro Travel in order to conduct meetings and other conferences.
4
up to the mark, business people used to send letters in order to communicate with other offices
then, they have used telephonic tools and at current moment organisations like Intro Travel and
others are using different software's in order to communicate or transfer informations (Neagu,
Ursutiu and Samoila, 2017).
Henceforth, it is being concluded that there are ample number of soft-wares that are
present in business world, that are adopted by business firms in order to conduct meetings,
conferences or to show some images along with developing a presentation. Zoom Cloud
Meetings, is one of best and easy to access online software that can be used by adults at
workplace while setting up a meeting. With the help of this, supervisors can exchange
information along with they can also see each other with the help of video conferencing tools.
Along with this, it has also been located that there are various soft-wares' that are free in nature
and helps business organisation in delivering or receiving important data in few micro seconds.
Internet has given many opportunities and technology have developed way of thinking of
customers, entrepreneurs and business people while communicating with others.
Prepare for online meeting
After downloading the Zoom Cloud Meetings, it is being analysed that software contains
various unique features which are easy to use. This also do not require much data and do not
occupy much space as well in electronic gadgets. On the other hand, individual also have to
make his/her own profile and where person can upload his/her own photo as well and enjoy
using its many features like quality video calls and audio calls and many more. Google is the best
place where any person can easily find it out and download.
This can be utilised by staff members who have authority to use at workplace and can
communicate with other members while sitting at their seat only. Effective communication tool
where employees can transfer important data along with images or other files in few micro
seconds (Zhou, Whyte and Sacks, 2012).
Provide training and support for online meeting software
Zoom Cloud Meetings which is one of famous business application that is being utilised
by many organisations in all over Australia and carrying good reputation in all over world. This
application do not require much space, Therefore, can be stated as the best approach which is
being used by Intro Travel in order to conduct meetings and other conferences.
4
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An easy to use application, that contains ample number of features and carries easy to use
tag which can be utilised by any person with any age.
Conduct meeting using online meeting software
There are some steps that can be taken under in use while conducting the meeting.
Start the Zoom Cloud Meetings application, while all the members are sitting on their
desktops.
Login the profile, with the help of user name and password.
Click on call where internet connectivity is required.
With the help of this, proper conduction of meeting can be done and through this, transfer
of data and other relevant information in context of conduction of meeting can directly be
achieved (Buchanan and McCalman, 2018).
CONCLUSION
From above mentioned report, it is being concluded that with the help of various online
communicating software's, objectives of business firms can be attained in specific time of period.
On the other hand, it has also been summarised that firm's managers of different sites can stay
connected for 24 hours and it is also helpful in conducting meetings in successful manner as
well.
5
tag which can be utilised by any person with any age.
Conduct meeting using online meeting software
There are some steps that can be taken under in use while conducting the meeting.
Start the Zoom Cloud Meetings application, while all the members are sitting on their
desktops.
Login the profile, with the help of user name and password.
Click on call where internet connectivity is required.
With the help of this, proper conduction of meeting can be done and through this, transfer
of data and other relevant information in context of conduction of meeting can directly be
achieved (Buchanan and McCalman, 2018).
CONCLUSION
From above mentioned report, it is being concluded that with the help of various online
communicating software's, objectives of business firms can be attained in specific time of period.
On the other hand, it has also been summarised that firm's managers of different sites can stay
connected for 24 hours and it is also helpful in conducting meetings in successful manner as
well.
5

REFERENCES
Books and Journals
Arbace, L. and et. al., 2013. Innovative uses of 3D digital technologies to assist the restoration of
a fragmented terracotta statue. Journal of Cultural Heritage. 14(4). pp.332-345.
Brynjolfsson, E. and McAfee, A., 2014. The second machine age: Work, progress, and
prosperity in a time of brilliant technologies. WW Norton & Company.
Buchanan, D. A. and McCalman, J., 2018. High performance work systems: The digital
experience. Routledge.
Kádár, B., Terkaj, W. and Sacco, M., 2013. Semantic Virtual Factory supporting interoperable
modelling and evaluation of production systems. CIRP Annals-Manufacturing
Technology. 62(1). pp.443-446.
Neagu, A., Ursutiu, D. and Samoila, C., 2017, September. Work-in-Progress: Lean
Education/Lean Innovation. In International Conference on Interactive Collaborative
Learning (pp. 119-123). Springer, Cham.
Zhou, W., Whyte, J. and Sacks, R., 2012. Construction safety and digital design: A
review. Automation in Construction. 22. pp.102-111.
6
Books and Journals
Arbace, L. and et. al., 2013. Innovative uses of 3D digital technologies to assist the restoration of
a fragmented terracotta statue. Journal of Cultural Heritage. 14(4). pp.332-345.
Brynjolfsson, E. and McAfee, A., 2014. The second machine age: Work, progress, and
prosperity in a time of brilliant technologies. WW Norton & Company.
Buchanan, D. A. and McCalman, J., 2018. High performance work systems: The digital
experience. Routledge.
Kádár, B., Terkaj, W. and Sacco, M., 2013. Semantic Virtual Factory supporting interoperable
modelling and evaluation of production systems. CIRP Annals-Manufacturing
Technology. 62(1). pp.443-446.
Neagu, A., Ursutiu, D. and Samoila, C., 2017, September. Work-in-Progress: Lean
Education/Lean Innovation. In International Conference on Interactive Collaborative
Learning (pp. 119-123). Springer, Cham.
Zhou, W., Whyte, J. and Sacks, R., 2012. Construction safety and digital design: A
review. Automation in Construction. 22. pp.102-111.
6
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