Lead and manage team effectiveness - Desklib

Running head: LEAD AND MANAGE TEAM
Lead and manage team effectiveness
Assessment 2
Name of Student:
Name of College:
Authors Note:
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LEAD AND MANAGE TEAM
Contents
Task 1...............................................................................................................................................2
Task 2...............................................................................................................................................2
Task 3...............................................................................................................................................4
Task 4...............................................................................................................................................8
Task 5...............................................................................................................................................9
References......................................................................................................................................11
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LEAD AND MANAGE TEAM
Task 1
I was employed in Woolworths, one of the biggest retail supermarkets of Australia in the
marketing and sales department of the company. I was the team leader of one of the team of the
company comprising of 12 members. The main purpose of my team was to understand the
demands and requirements of the customers visiting the various stores of the company and
accordingly pitching them appropriate products which would help in increasing the sales of the
products of Woolworths and contribute to accomplishment of the objectives of the company. The
team mainly existed to assess the needs of the customers and to help them in their purchase
decision by making them purchase the products of the company. The team mainly wanted to
achieve the objective of the company to increase its market share.
Task 2
a. As stated by Gander et al. (2018) the skills that are required to improve the performance and
the productivity of my team and its members are communication skills, co-ordination skills,
leadership skills and decision making skills.
b. The above mentioned skills will help the team to move effectively through the various stages
of Team Development. Each individual skill which is discussed above will help in moving
through the various stages of Team Development to the performing stage.
As stated by Natvig and Stark (2016) the co-ordination skill of the team members will assist in
the forming stage of team development as in the forming stage all the team members come
together to work as a team with different skills and competencies. Therefore it is very important
for the team members to possess co-ordination skill in order to improve the co-ordination with
other co-members.
According to Parmentier and Picq (2016) the communication skill of the team members will
assist in the storming stage of team development as in the storming stage the team members
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LEAD AND MANAGE TEAM
begin to sort out their differences and gain each other’s trust. Therefore communication is a very
important skill required for the team members in the storming stage.
The leadership skill of the team members will assist in the norming stage of the team
development as in this stage the team members are aware of the competition in the team and the
common goal of the team. Therefore effective leadership skills are required from the team
members in order to resolve various issues which can arise in the team in the norming stage.
According to Matsudaira (2017) the decision making skill of the team members will assist in the
performing stage as in this stage the team members reach a high level of success which results in
highly motivated and knowledgeable team members. Therefore the team members are expected
to take their own decisions by themselves and as such decision making skill is required during
the performing stage of team development.
c. Consultation plays a huge role in a work team in order to establish a common understanding
regarding the manner organizational goals and objectives are achieved by team and individual
responsibilities. Two examples of consultation in workplace are as follows
 During the implementation of various technological innovations in Woolworths, the top
management ensures to undertake consultation in which the lower level employees are
provided briefing about the new technologies and its benefits. Also employee’s views and
opinions are taken into account before implementing the new technology so that while
implementing before and during different phase’s management take into account the
views of the lower level employees so that implementation can be done in an effective
manner.
 During the change of leadership in the middle management of the company, the top
management of the company involved consults the lower management regarding their
expectations from their middle management managers so that it could be easy for the top
management of Woolworths to select the best possible managers in the middle
management of the company.
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