LEADERSHIP 2 Leadership and Management for Health and Social Care Report February 11, 2020

Running Head: LEADERSHIP 0
Leadership and Management for Health and Social Care
Report
FEBRUARY 11, 2020

LEADERSHIP 1
Executive Summary
This report focuses on solving managerial and leadership issues that has been raised in an
organization named as Treetops Care Ltd which is a 24hour care provider majorly focused on
older and senior citizens. The company is facing finance an operational crisis which caused
unproductive environment and formation of cliques among the employees. Hence, using
various leadership models which are relevant with the scenario can be applied which includes
Situational and Laissez-Faire Leadership model which gives a way to solve the dispute.
Parallel with this team building and its benefits have also been discussed. Team building
creates an outline for the productive working style and it is highly required in health and
social care as these sectors are based on rigid planning and team building make it more
proficient and effortless. Likewise, working together in a team reduces the chances of
medical errors during the medical practice or surgery or medication and hence increases the
safety and security of the patient. Hereafter, it states that the leadership is all about right
decision at right time which differentiates the leader from others.

LEADERSHIP 2
Contents
Executive Summary...................................................................................................................1
Introduction................................................................................................................................3
Team Leadership Models...........................................................................................................3
Benefits of Team........................................................................................................................5
Conclusion..................................................................................................................................8
Reference List

LEADERSHIP 3
Introduction
Healthcare management has several responsibilities which involves delivery of the quality
service as well as to meet demands of customer and employee. It helps in shaping the
organization’s ethos and hence help in its growth. Building and maintaining team is highly
recommended as it is the base of any organization or work force. By implementing team
building at early stage of the work can give ample of benefits in future and can make the
organization to achieve financial as well as structural goals smoothly and effortlessly. This
report resolves the issues that has been raised in a company named as Treetops Care Ltd.
which is a healthcare company and provides 24hours care to senior and older residents.
However, the company is facing financial and managerial crisis which led to provocation of
conflicts among employees and hence resulted in forming cliques of employees. After
studying and understanding the case thoroughly, this report presents the outlook in which the
problem can be resolved using management and leadership related knowledge and by
applying them in practical scenario similar to one we have been provided with. This report
also presents management theories and models that are widely used to understand leadership
team building and managerial skills.
Team Leadership Models
Leadership is defined as the interaction between the members of the teams on social and
health sector and its organizations. It focuses on maintaining the structure of the hospital or
any social organization. Leaders are different from managers.1
In a survey it was studied that the leaders have several credibility such as goal orientation is
the critical factor which makes them focused and clear in their vision. Transparent integrity is
another factor which means having distinct values and idea about people and work force
around them in the hospital or social centers. Close and amicable relationship with team is
marked as the essential ability a leader should possess, which highly justifies their role. They
must be efficient with their influence and mentorship. Robustness and resourcefulness while
running an NGO are another key point which helps them in finding solution to critical
problems and situations. Resonant communication paired with the awareness and intelligence
serves aided benefits. They must be vocal about their expectations with the team and must
communicate the target in vibrant way which throws influence on the teammates.2
1 K. Walshe and J. Smith , Healthcare Management, Maidenhead, England: Open University Press, 2006, p.
550
2 M. Williams, Leadership for Leader, London, England: Thorogood, 2005.