Leadership & Management, Past, Present and Future

This presentation explores the various classical management theories and leadership styles, Handy's Theory of organizational culture, roles of a leader and manager, specific management leadership styles, and more. It discusses the past, present, and future of leadership and management in the service industry.

Leadership &
Management, Past, Present and
Future

• Introduction
• Various classical management theories and
leadership styles
• Handy's Theory of organizational culture
• Roles of a leader and manager
• Specific management leadership styles
Table of content
Compare and Contrast management and
leadership style
Review of management and leadership styles
Conclusion
References

To function an service industry various leadership
and management theories are utilized by the
managers and leaders. Here this task will cover the
management theories which will be further
bifurcate into three parts. Organizational culture,
role of leader and manager and specific leadership
styles will also be explained.
Introduction

Classical management theory focuses on the physical and economical needs of employees
and workers and does not look after the social needs, specialization and job satisfaction.
Wa-Pila hotel mainly focuses on the theories for effective and smooth functioning of the
organization.
Various classical management theories and
leadership styles

Classical management theories are further divided as :
• Bureaucratic management theory: This theory was given by Max Weber and described
it as the most effective theory to operate the organization in effective way.
• Administrative management theory: This theory was given by Henri Fayol, the
administrative theory organize the planning in systematic way such as clearly defined
task, division of labor
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• Scientific management theory: This theory was introduced by Frederick Taylor and its
main objective is to improve economic efficiency.
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Organizational culture of Wa-Pila hotel: Every organization follow the values an beliefs
that contributes in the social and psychological environment of business. Handy
explained the components of organizational culture as:
• Power culture: This culture is basically related to the few individuals who have power in
their hands and regulates the organization. It is usually a strong culture with rules and
regulations.
Handy’s Theory of organizational culture

• Role culture: This culture defines roles and responsibilities which are to be followed by
every individual of Wa-Pila hotel. Here the employees have clear given authorities to
accomplish the task.
• Task culture: This culture form a team to solve certain projects and problems of the
organization. The complex task and projects of Wa-Pila hotel are executed by the teams.
• Person culture: It defines the importance of employees within the organization. The
individuals consider themselves as unique and superior to the organization.
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Leader and manager are considered as the important human resource for Wa-Pila industry. A leader
is the one who have the skills to influence the employees and lead the individuals so that goals can
be easily accomplished.
Role of leader
Identify union goals: A leader define the goals which are to be accomplished by the employees to
achieve the objectives of organization.
Create strategic plans: A leader execute strategies for Wa-Pila hotel to achieve long term and short
term goals.
Roles of a leader and a manager

Role of manager
• Monitor: A manager monitor the organization's tasks related to finances, human resource,
and form a layout for Wa-Pila which contains all the plans and policies which are
important to followed by the employees.
• Timely evaluation: A manager evaluates the performance of employees fairly and
provide them feedback.
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A leader adopts some behavioral patterns to influence the employees and provide them
right path to accomplish the goals and objectives of hotel Wa-Pila.
• Autocratic leadership style: This style defines the bossy attitude of manager and leaders
where they plan the strategies, rules and procedures and ask the employees and workers
to follow that regulations.
Specific management leadership style

Democratic leadership style: This style is
also defined as the participative leadership
where the employees and workers best
ideas are considered for effective
participation, Afterwards the leaders
formulate the policies. It is a shared
leadership which brings best out of skilled
teams.
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The leadership style chosen in Wa-Pila hotel is democratic style. It is also known by the
name of participative leadership. In this style there is a involvement of every individual of a
business enterprise in a decision making process.
Review of management and leadership styles

Compare and contrast Management and leadership
styles
Basis Management Style Leadership Style
Advantages Scientific management style main
focus is over work specialisation Democratic style is very beneficial as it led
to the effective management and also
promote free flow of ideas which help in
decision making process of the company.
Disadvantage This theory requires huge amount of
investment as it involves training of
employees on the regular basis.
This style fails to work in the case of any
urgent project work as the process involve
here is very lengthy.

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Past Leadership: In the earlier times, due to low size and lack of understanding of employees,
the power to make decision always lies in the hands of single individual which is the owner
of the organisation. The past leadership style that has been adopted is Autocratic Leadership
Style.

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Future Leadership: Future is uncertain and based on this concept is related to the use of
leadership style in a given business context. It is possible that organizations could make
use of Situational Leadership Style. Under this leadership style, the leader make changes
in the leadership style adopted with the change in the situations prevailing in front of the
organization.

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Present Leadership: In the current scenario of businesses, the employees are more capable of
doing things as compared to the earlier times. So due to increased skills, knowledge and
competencies of employees, the company has started to make use of Democratic
Leadership Style in their working. Under this leadership the employees are provided with
an opportunity to make their participation in the decision making process of the
organization

From above mentioned information it can be concluded that leaders and managers plays an
important role in the service sector. They monitors and motivates the employees for
efficient working styles. Different theories and management styles define the effective role
of managers and leaders.
Conclusion

• Jaca, C. and Psomas, E., 2015. Total quality management practices and performance outcomes
in Spanish service companies. Total Quality Management & Business Excellence.26(9-10).
pp.958-970
• Kearns, K. P., and. et. al., 2015. Leadership skills as construed by nonprofit chief executives.
Leadership & Organization Development Journal.36(6). pp.712-727.
• Knights, D. and McCabe, D., 2015. ‘Masters of the Universe’: Demystifying leadership in the
context of the 2008 global financial crisis. British Journal of Management.26(2). pp.197-210.
References

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