Leadership and Management for Service

LEADERSHIP AND
MANAGEMENT
FOR SERVICE
INDUSTRIES

Table of Content
• Introduction
• Different classical management theories
• Organisation cultural
• Roles of a leader and a manager
 Comparison and contrasting of management and leadership
styles
 Opinion on specific management and leadership
 Technology influencing leadership and management activities
• Conclusion
• References

Different classical management
theories
There are various types of classical management theories which
could be used by managers and Wa Pila Hotel. Some of them
are described below:
Administrative: It is a management theory which is mainly used
for the purpose of finding a manner to design the company as
a whole.

Organisation cultural
Organisational culture: It is related to the values and
behaviours which are adopted by managers within an
organisation in order to manage and lead the teams.