Leadership and Management for Service Industries

Leadership And Management For
Service Industry
LO4
(P7)

Table Of Contents
• Introduction
• P7. Compare And Contrast Different Organisations Of Hotel Industry's
Change Management Systems And Leadership
• Conclusion
• References

Introduction
• Presentation will help in making clear understanding of different leadership
style and change management model adopt by 2 different restaurants for
digital technology change.

P7. Compare And Contrast Different
Organisations Of Hotel Industry's Change
Management Systems And Leadership
• Compare and contrast between Hazev, Haz and Tas and Prezzo of change management systems and leadership in
implementing change are as follows –
• Contrast -
• Hazev, Haz And Tas - For digital technological change in the restaurant, Hazev, Haz and Tas adopts Kotler's
change management system and Strategic Leadership Style.
• Prezzo - For digital technological change in the restaurant, Prezzo follows ADKAR change management system
and Participative leadership style.
• Compare – On the basis of CHANGE MANAGEMENT SYSTEM and LEADERSHIP STYLE, there are
comparison between HAZEV, HAZ AND TAS and PREZZO

Conclusion
• From the above study, it has been summarised that successful implementation
of changes depends upon the leadership styles and change management
system.

References
• Kirchmer, M., Franz, P. and Gusain, R., 2017. Digitalization of the Process of
Process Management.
• Larjovuori, R.L. And et.al., 2016. The role of leadership and employee well-
being in organizational digitalization. Tiziana Russo-Spenaand Cristina Mele.
p.1159.