Leadership and Management for Service Industries

LEADERSHIP AND
MANAGEMENT IN SERVICE
INDUSTRY

TABLE OF CONTENT
 INTRODUCTION
 DISCUSSION
 CONCLUSION
 REFERENCE

INTRODUCTION
Leadership and management are very important in the
business organisation. When there will an effective leader who
can encourage and motivate people and effective management
who is capable enough to plan the various policies and
programs that will be beneficial in accomplishing business
goals and objectives. This presentation will explain the soft and
hard skills of management and leadership. It will also focus on
future management and leadership skills.