Leadership and Management for Service

Leadership and Management
for service
Task 1

Table of Content
• Introduction
• The classical management theory
• Types of different organisational culture
• Role of leader and manager
• Specific management and leadership style
• Comparison of management and leadership style
• Conclusion
• References

Introduction
Leadership and management are important for organization as it suggest and
motivate to complete task in specified time period. Management refers
planning, organizing, directing and controlling for running business
activities smoothly. The presentation is all about classical management
theory, different organizational culture, role of leader and a manager who
helps to achieve goals.

Past Leadership
 In the past, Hilton used bureaucratic management approach or theory.
 It applied Power culture in past time that was difficult for organization to
make business decision because it is rigid that bounds employees.
 The management of Hilton hotel used Autocratic leadership style which
is rigid and decision taken by manager.