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Leadership and Management for Service Industries - Assignment

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Added on  2020-10-05

Leadership and Management for Service Industries - Assignment

   Added on 2020-10-05

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Leadership andManagement forService Industries
Leadership and Management for Service Industries - Assignment_1
TABLE OF CONTENTSINTRODUCTION...............................................................................................................................3MAIN BODY......................................................................................................................................3Classic Management Theories.........................................................................................................3Role of leader and different leadership styles..................................................................................4Management and leadership style in Docklands Academy.............................................................5Internal and external factors that has impact over management style.............................................6Current and future management......................................................................................................7Skills required by future managers and leaders in the service sector..............................................8Comparison between change management systems and leadership in implementing the change. .8CONCLUSION....................................................................................................................................9REFERENCES..................................................................................................................................10
Leadership and Management for Service Industries - Assignment_2
INTRODUCTIONManagement and leadership skills are a necessary part in running or operating a serviceindustry. Like any other industry, the main objective of a service industry is to serve consumerswell and to earn adequate amount of profit. Docklands Academy is a London based industry whohas partnership with three restaurant chains which includes 21 food and beverages operations(Kirkland, 2018).The study will explain about the classical management theories and how they are applied inservices sectors, role of leadership. Report will describe various internal and external factors thatcan impact on management style. Furthermore, current leadership style will be examined alonewith future management . MAIN BODYClassic Management TheoriesThe classic management theory is a pool of 3 overlapping theories which are scientificmanagement, administrative and bureaucratic theory.The first theory is scientific management given by Fredrick Taylor. It analyse and synthesizework activities and complete the work in one of its best way. It focuses on increasing efficiency,majorly labour productivity. He gave 4 significant principles of scientific management. Firstly,management is a science and not rule of thumb i.e. it is flexible to organisation structure of Hazev,Haz and Tas. Secondly, management in Docklands Academy is pursued by harmony and notdiscord. Thirdly, the organisation works smoothly with cooperation and not individualism. Andlastly Docklands Academy works on the development and prosperity of each and every employee.This theory pays more attention on raising operational efficiency of employees, it states that ifmanagement uses intensive technologies then it can give better results to Docklands Academy. Itexplains that mangers are required to make proper planning for each task and has to superviseperformance of staff members. There is requirement of giving proper training to employees sothatthey understand their job role. Haz restaurant managers have to give financial incentives to theirstaff so that they be more productive.General administrative management of Henri Fayol states 5 functions of managementplanning, , directing and organizing, controlling.It explains that managers are responsible forinitiative as they have to take initiative every time for the growth of business. Furthermore, they areresponsible for raising interest of stakeholders. This theory explains that planning is the major role
Leadership and Management for Service Industries - Assignment_3

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