(solved) Leadership and Management for Service Industries : Doc

Leadership and Management
for Service Industries.

Table of Contents
INTRODUCTION...........................................................................................................................3
WRITTEN REPORT.......................................................................................................................3
Assess different classical management theories and apply these in a service industry context..3
Explain the role of the leader and different leadership styles in a service sector industry
context....................................................................................................................................4
Review the management and leadership styles in a specific service sector organisation......5
Investigate the internal and external factors that influence management styles and structures in
a selected industry organisation..............................................................................................5
Presentation 1,2................................................................................................................................6
Covered in PPT.......................................................................................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Service industry is an important industry that have precedented growth and it is in
maturing stage of life-cycle. In services industry consist of many industries such as financial
services, health and care, travel and tourism and information technology that contributes in
development of economy and helps in gain large marketplace. This report is based on Docklands
academy which are large chain of food operations in which Hazev, Haz and Tas includes. This
assignment includes various management and leadership styles and theories with internal and
external factors that helps in taking appropriate decisions. Also it includes management and
leadership skills and factors that helps to achieve them.