Leadership and Management for Service Industries

This report discusses the positive impacts of sustainable leadership and management within Brewers Fayre, a hospitality organisation specializing in traditional British pub food. It explores different classical management theories and their application, the role of leaders and different leadership styles, and reviews the management and leadership styles within Brewers Fayre. It also examines the internal and external factors that influence management styles and structures, and discusses the current management and leadership 'hard' and 'soft' skills within Brewers Fayre. Finally, it looks at the future management and leadership skills required by Brewers Fayre.