logo

Leadership and Management for Service Industries | Assignment

Review the impact of digital technology on management and leadership in the service industry

6 Pages1557 Words81 Views
   

Added on  2020-12-28

Leadership and Management for Service Industries | Assignment

Review the impact of digital technology on management and leadership in the service industry

   Added on 2020-12-28

ShareRelated Documents
Leadership andManagement for ServiceIndustries.
Leadership and Management for Service Industries | Assignment_1
Table of ContentsINTRODUCTION...........................................................................................................................1WRITTEN REPORT.......................................................................................................................1Assess different classical management theories.........................................................................1Explain the role of the leader and different leadership styles in a service sector industrycontext.........................................................................................................................................1Review the management and leadership styles in a specific service sector organisation...........2CONCLUSION................................................................................................................................3.........................................................................................................................................................3REFERENCES................................................................................................................................4
Leadership and Management for Service Industries | Assignment_2
INTRODUCTIONService Industries primarily are the important part of the economy which are involved inretail, transport, distribution, health care as well as other service related business. This greatlyhelps in the development of the economy (Bon and Mustafa, 2013). This report is based onDocklands Academy which has a close partnership with three restaurants called Hazev, Has andTas. This project will throw lights on various classical management theories and leadershipstyles and analysed how digital technology affects internals and external management styles. WRITTEN REPORTAssess different classical management theoriesClassical management theories is based on the belief that workforce within theorganisation only have physical and economic needs and doesn't takes into account social needs.It has a centralised leadership and decision making. Various management theories are describedas follows- Scientific management theory- This theory focuses on increasing the production within therespective organisation with the use of intensive technology. It major focus is on increasing theefficiency of the workforce so that productivity can be enhanced.Bureaucratic management theory- This is the most effective management theory which have awell defined line of authority and has clear rules and regulations which are strictly followedwithin the organisation. In context to Docklands Academy as it operations multiple chains bureaucratic theory isthe most effective one where different chains of food and production lines can perform under thewell defined rules and regulations (Campbell, Jardine and McGlynn, 2016). Explain the role of the leader and different leadership styles in a service sector industry context.Leader is an individual within the organisation who inspires, guides and motivatesemployees within the organisation to achieve specific goals and targets. Leader plays a vital rolewithin the organisation which is described as follows- Act as a representative of the organisation- Leader represents its organisation invarious conferences, meetings and seminars. Role of the leader is to communicate allthe necessary information to the outside public and effectively takes decisions.1
Leadership and Management for Service Industries | Assignment_3

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
(solved) Leadership and Management for Service Industries : Doc
|10
|1791
|469

Leadership and Management for Service Industries: PDF
|8
|2012
|449

Leadership and Management for Service Industries - Assignment
|10
|3235
|308

Unit 5 Leadership and Management for Service Industries
|9
|2466
|41

Leadership and Management for Service Industries Doc
|11
|2778
|76

Leadership and Management for Service Industries - Doc
|11
|3070
|214