Leadership and Management for Service

Leadership and
Management for
Service

Content
 Introduction
 Past Leadership Scenario
 Present Leadership Scenario
 Future Leadership Scenario
 Conclusion
 References

This presentation is going to cover different classical management theories
and organisational culture along with role of leader and manager in Wa-
Pila organisation. Beside this, management and leadership style is
reviewed in context with hospitality sector.
Introduction

PAST LEADERSHIP
SCENARIO

Leadership and Management for Service
According to the classical management theories, employees in an
organisation posses both economical and physical needs. In past
time, company uses Scientific classical management theory to
manage their work.

Organisational culture in Wa-Pila
Organisational culture is referred as a system of shared attitudes and beliefs
which is developed in an organisation and directs the behaviour of employees
in a organisation. In context with Wa-Pila, organisational culture in past stated
below:
Person culture: In this organisational culture, employees give more value to
their personal benefits rather than aims and objectives of company. This
culture acts as a barrier in the growth and success of Wa-Pila.