Leadership and Management for Service

Leadership and Management
for service
Task 1

Table of Content
• Introduction
• Different classical management theory
• Types of organisational culture
• Role of leader and manager
• Specific management and leadership style
• Comparison of management and leadership style
• Opinion on specific management and leadership style
• Technology influences leadership and management activities
• Conclusion
• References

Introduction
In any organisation leadership and management are successful element which
can help to business top acquire their target goals and objectives.
Management helps to managers to develop creative ideas to promote
business in effective manner and spread out at different areas. Leadership
motivate to staff members regarding to their work and provide training
programme. This presentation consist of classical management theory,
organisational culture and role of leader and manager in Wa Pila hotel.

Past Leadership
 In the past, the classical management theory used by the company is
bureaucratic management approach.
 Whereas, Power culture was applied by Wa Pila in past time as at that
company was new and rigidity were compulsory.
 Autocratic leadership style was being used by the leaders in order to
implement business activities effectively without facing much trouble.