Effective Leadership and Management Style

The report explores the different levels of management hierarchy and how communication plays a crucial role in maintaining interdepartmental relationships. It also touches upon the current drivers of global business operations and functions, highlighting the significance of adapting to changing circumstances. Furthermore, the report distinguishes between leadership and management styles, identifying democratic leaders as the most suitable for businesses.

Business report on approaches to leadership and management
in a global context

Table of Contents
INTRODUCTION..........................................................................................................................3
Discuss about the functional areas of Infusionsoft Limited and its hierarchy of management. 3
Level of Hierarchy in business management..............................................................................4
Describe that why communication is central to management and leadership and also discuss
about the example of effective interdepartmental communication within the Infusion Limited.
.....................................................................................................................................................5
Discuss about the current driver of globalization and how the driver of globalization impact
on the business. ..........................................................................................................................6
Globalization drivers impact on business...................................................................................7
Compare and contrast two chosen style of leadership or management. Which style is the most
suitable for modern global organization. ...................................................................................7
CONCLUSION...............................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Leadership and management are the conceptual terms that can important part of business
process for managing the organization operations and functions. It also help to encompass the
ability of individual and enterprise. This report will discuss about the functions area of
Infusionsoft Limited and its hierarchy management of enterprise. Furthermore, this report will
discuss about the communication that can use in the management and leadership in the
organisation. It will help to maintain the interdepartmental communication in effective manner.
Moreover, There are different ways to describe the current driver of global and impact on the
business operations and functions. At last, It will compare between the style leadership and
management while determine that which is the most suitable for business.
Questions:
Discuss about the functional areas of Infusionsoft Limited and its hierarchy of management.
Infusionsoft Limited is the medium size organization which operates the sales and
marketing software to provide the services (Bastas and Liyanage, 2018). The organization has
followed the specific functions areas to operate the overall operations in the global marketplace.
Functional areas are the terms of employee who have the similar expertise and skills For
Example- Organization's sale department is the most common functional area and staff in the
area. It would be focused on the selling the products in global marketplace. There are some
common functional area of Infusionsoft Limited.
Sales: The sales members are generally work with the other consumer that help them to
provide the best quality of product and services. In Infusionsoft Limited, It has needed to
understand the demand of consumer so that sales team are directly coordinates and connected
with the customer to determine their requirement.
Marketing: Marketing is a another function of Infusionsoft Limited does to determine
the need of people and design the product or services that meet all type of requirements.
Marketing team is developing the pricing strategy to capture market share while competitive.
Finance and accounting: In Infusionsoft Limited, The accounting and finance team
provide the information to the manager so that they will make decision related the allocation of
resources. It is responsible for representing the financial transactions of enterprise to the
external and internal parties (Bush, Bell and Middlewood, 2019). They are primarily responsible

for preparing the statement of financial that help to manage the strength of business. Manager
has analyses the information about the budget, costs, and performance of Infusionsoft limited.
Operations : It is important function area in the Infusionsoft that are converted the input
into output. It is heart of enterprise that help for pumping out the good and services in proper
manner. Operation manager is a responsible for managing and controlling the day by day
functions which easily encompass everything from the ordering raw materials.
Level of Hierarchy in business management
The business hierarchy of Infusionsoft varies and based on the enterprise size or model
(Collings and Isichei, 2018). The level of this organization has followed the framework to
determine the business operations. It help to make decision and distributed throughout the
management hierarchy.
 The shareholders are the different people those who have owned business. They always
trying to invest the some money in enterprise and expect a return on that investment. It
also putting them in the position to the pressure of CEO and top level decision makers in
the organization.
Illustration 1: Hierarchical Level of Management
(Source : Hierarchical Level of Management. 2018 )

 The Boarder members are not common and they do not have stake in the business, being
independent to provide direction to the CEO. In this way, the board can bring the major
issues and resolve in proper manner.
 The manager and leaders are performed the specific rile in the business operations and
functions. They can handle the other members on the daily basis to assign the project
through the skill and knowledge.
 The CEO run the entire business and make the important decision regarding the
development and growth. They are heavily dependent on the employee processes stand
to benefits from the role (Hoobler and et.al., 2018). It is responsible for taking right
decision that will help to increase the revenue in marketplace. It has keep the enterprise
cash flow positive while investing in the growth and development.
Describe that why communication is central to management and leadership and also discuss
about the example of effective interdepartmental communication within the Infusion
Limited.
Communication is a central part in the management and leadership because leaders are
coordinated and communicated with the other staff members to provide the information related
the business operations. In this way, manager and leaders are sharing the information from one
department to another. It is also known as interdepartmental communication. It is a process
through which different department send and receive the message between themselves. The
effective interdepartmental communication always keep information moving and doesn't records
all type of detail itself (Huggins, 2018). Sometimes, The manager has tried to improve the
interdepartmental communication to build the effective relationship with the employee and
increase the trust which lead to improve the ability for completing work together. The manager
can meet regularly to the employee if it has needed.
In Infusionsoft Limited, One department must send the clear and appropriate message to
another one. In this way, it can be understands that the communication is a central part of
leadership and management that support the strong coordination among the department. This is
the main reason to maintain the good communication between managers and employees.
For Example- Infusionsoft Limited, hen the marketing department has began to the
advertising a new promotions, so that they should tell sales department. It has required the sales

department to know about the promotional activities such as end dates and start dates. It makes
sure that the consumer receive the best deals.
Interdepartmental communication is a vital role to the performance and success of
business especially when it come to change the business process. Infusionsoft limited has
continuously change the iterative process that consists of on going and open ended micro
process in the business (Hughes, Webber and O’Regan, 2019). Information sharing is widely all
over the world and also create difficulties for organisation in controlling from where all
information can be emerged. In this way, it can develop the strategic plan to implement the idea
of interdepartmental communication that help to share the information and knowledge between
the employees.
Discuss about the current driver of globalization and how the driver of globalization impact on
the business.
Globalization is a process of integration and interaction of peoples, governments and companies
etc. It has grown due the different type of communication technology with help to increase the
global interaction.
The main drivers of globalization such as technological, international trade and other
international investment etc. These are important for organization to increase the business
process all over the world. It make easier for people, goods and idea to move across the boarders
(Kerzner, 2018). There are different factors that seem to the trend towards for increasing the
globalization in market place. It help to decline the barriers of technological changes, trade and
investment.
International trade
Infusionsoft limited is trying to increase the international trade that look the form of high
level traffic during the import of manufacture good and service. It is important process of
removing the barriers to free manage the flow of goods and services. International trade impact
on the business related the economic policy of restraining the trade among nations through
increase the imported goods, restrictive quotas and anti dumping legislation that attempt to
protect the industries in global marketplace.
International investment
The growth of foreign direct investment is resulting of countries liberalizing their rules
and regulation which allows the Infusionsoft limited to invest facilities and services. In this way,

the organization often also bring the global connection and expertise which allow local
operations and functions. Foreign direct investment process is acquired the ownership to asset
for the purpose of managing and controlling the distribution and production activities of
Infusionsoft firm into another nation. In this way, the international monetary fund has balanced
the payment manual define the proper FDI which made to acquire the interest in the business
operating.
Modern technology
Nowadays, technology changes have made the reality which help to increase the
communication with the global audience. It has created the global village. It has improved the
communication and information processing that allows the Infusionsoft to have better news
about the global market. It can easy for company to explore the growth of world wide because
internet has provided the rapid communication of information.
Globalization drivers impact on business
The globalization drivers are significantly impacts on the many services where the
presence of global consumer those who are demands consistent services form the supplier all
over the world. It helps increase the service processing and develop the logistics capabilities by
the company (Kopnina and Blewitt, 2018). On the other hand, it exercise the powerful force in
the business to extent the customer who operates all around the world and also follow its
competitors into the new marketplace. In order to secure and protect the position of existing
markets.
Technology divers are provided the information services for growing the availability of
broadband communication channel. It is also increased the capability of sending data from one
node to another. It useful for business to exchange the information of services in global world. It
is the most favorable for business to increase the rate of revenue. In this way, it is determined
that globalization driver will positive way to impact on the enterprise and increase their
productivity in marketplace.

Compare and contrast two chosen style of leadership or management. Which style is the most
suitable for modern global organization.
A leader is a person who always influence the group of people towards the goals and
achievement while it is the art of motivating the people to manage the business operations and
functions. There are two different type of leadership and management styles discuss in given
below:
Autocratic Leadership style Democratic Leadership style
 Autocratic leadership style is basically
used for making the decision making
which are centralized in the leader. It is
a line of demarcation exist between the
leader and followers (Kopnina and
Blewitt, 2018).
 This leadership style will help the
leader to send clear and direct
instruction by the leaders. They were
made the decision as soon possible.
 Democratic leadership style is a type of
leadership when the leaders are shared
the decision making power and other
responsibilities with group members.

 Democratic style could not keep up
with the proper time pressure because
there are lot of time to evaluate the
situations.
 In this style, Leaders makes sure to
create a professional relationship to
maintain the emphasis between the
followers and leaders.
 In this style, it encompasses the debate,
share the idea and discussion. It helps
encouragement the people to feel good
about the involvement towards the
business task(Kopnina and Blewitt,
2018).
 Autocratic leadership style is also
known as leader centered style.
 Democratic Leadership style is also
known as decentralizes and delegates
with high authority.

 This leadership style has occurred the
one way communication because all
the decision power taken by leaders
himself.
 This leadership style has occurred the
two way communication because there
are different authority performed the
specific role.
The democratic leadership style is the most appropriate for Infusionsoft limited because
it is based on the decentralizes and delegates the higher authority to his subordinates. Leaders
are coordinated with the other employees and make discussion regarding the business growth
and development. He always make the final decision after the consult with other subordinates. In
this way, it has occurred the two way communication between leaders and other employees.
Democratic leaders are highly concerned about the people and their work. It is the most suitable
style when it maintain the human values. In this way, it can develop the positive attitude and
also reduce the resistance to the change. Leaders are exchanged the idea among the subordinates
and leader to improve the job satisfaction.
CONCLUSION
As per discussion, it concluded that Leadership and management approach in the
organization to control and manage the operations in effective manner. This report will discuss
about the functions area of Infusionsoft Limited and its hierarchy management of enterprise. It
summarised the communication that can use in the management and leadership in the
organisation. It will help to maintain the interdepartmental communication in effective manner.
Moreover, There are different ways to describe the current driver of global and impact on the
business operations and functions. Moreover, It is differentiates between the style of leadership
and management while determine that which is the most suitable for business.

REFERENCES
Books and Journals
Bastas, A. and Liyanage, K., 2018. Sustainable supply chain quality management: A systematic
review. Journal of cleaner production. 181. pp.726-744.
Bush, T., Bell, L. and Middlewood, D. eds., 2019. Principles of Educational Leadership &
Management. SAGE Publications Limited.
Collings, D.G. and Isichei, M., 2018. The shifting boundaries of global staffing: integrating
global talent management, alternative forms of international assignments and non-
employees into the discussion. The International Journal of Human Resource
Management. 29(1). pp.165-187.
Hoobler, J.M. and et.al., 2018. The business case for women leaders: Meta-analysis, research
critique, and path forward. Journal of Management. 44(6). pp
Huggins, R., 2018. The business of networks: Inter-firm interaction, institutional policy and the
TEC experiment. Routledge.
Hughes, T., Webber, D. and O’Regan, N., 2019. Achieving wider impact in business and
management: analysing the case studies from REF 2014. Studies in Higher Education.
44(4). pp.628-642.
Kerzner, H., 2018. Project management best practices: Achieving global excellence. John Wiley
& Sons.
Kopnina, H. and Blewitt, J., 2018. Sustainable business: Key issues. Routledge.

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