Leadership Competencies I Assignment

Running head: LEADERSHIP COMPETENCIES
Leadership Competencies
Name of the Student:
Name of the University:
Author Note:

1LEADERSHIP COMPETENCIES
According to Marshall et al. (2011), leadership competency is the ability of an
individual to guide people. The people that they are guiding could be their peers, colleagues,
clients, workers and organizations. The ability of the leader is in being able to visualize the
goals and achievements that they want to acquire and to align those with organizational and
people’s aspirations (Ghanem and Castelli 2019). A successful leader has many competencies
that make them effective. Mindfulness of self-awareness is the most important competency
that impacts the qualities of the leader and is a deciding factor for the kind of leader one
would become. In the globalized context, leaders need to be able to inspire people, guide
people and show them the way to success while thinking about the organizational
achievements. In this essay, the leadership competencies that are essential for leaders have
been explored. Moreover, the impact of these competencies on workforce and organization
has also been analyzed.
Leaders need four kinds of leadership competencies to become a truly effective
leader. These qualities are self-management, people management, project management and
organizational management. Skills like interpersonal communication, mindfulness and
awareness, teamwork and team management, conflict resolution, strategic management are
all skills that completes these competencies (Saviano et al. 2018). Self-management is the
first approach to developing leadership qualities. Among the self-management skills,
accountability, customer focus and responsiveness, flexibility, integrity, problem solving and
teamwork and collaboration are key to success for leaders in the hospitality industry
(Friedman 2019). Accountability leads to ethical leadership through self-leadership, self-
motivation, self-monitoring and self-regulation. This makes the leaders more accountable to
their own self, people and organizations. These leaders earn trust of their followers and think
about a sustainable future. They are customer oriented and responsive in all the needs of the
workforce, the customers and the organization. For example, Steve Jobes, one of the greatest

2LEADERSHIP COMPETENCIES
leaders ensures organizational growth through constant innovation, employee growth through
free and flexible work culture and client engagement through new product launches each
year.
Flexibility and integrity are among other necessary competencies that create better
leadership skills. These competencies are key to motivate a large workforce. Respect and
ease of work are necessary for workers in the hospitality industry. Leaders who have
flexibility and integrity are able to invoke respect and fellowship within the workforce so that
they are willing to provide better service for the sake of the leader (Giousmpasoglou et al.
2016). The qualities that leaders show are somewhat get reflected and transformed within the
people that are following him. For example, the famous hotel chain Marriott, believe in
serving with integrity and this gets reflected in the workforce as the leaders ensure that they
follow the organizational goals. According to a survey, they have maintained a steady
number of employees, more than 150 thousand since 2016 (Statista 2020)
Problem solving skills is another important self-management skill that helps
individuals to face difficult situations and find viable solutions. This skill is essential for
organizational competency as while working in an organization, a leader might face situation
where they need to come up with a solution (Nilsson 2018). For example, working in a
restaurant, a leader might find that the meat supply of a particular day is of bad quality. In
this scenario, they must decide their next course of action. The leader might decide to change
the menu and add some specials that would ensure that they do not serve bad food or they
might try to get a supply through other channels so that they do not have to compromise on
the diversity of the menu options.
Teamwork and collaboration is a self-management skill that enables the team leaders
to build competency for emotional and cultural intelligence. As the workforces are becoming