Concept of Leadership and Strategies to Improve Emotional Labour

Management

Concept of leadership
 Leadership is the art of leading others or
group of people in the organization. It is
the ability in an individual for guiding or
influencing other members in an
organization. Effective leaders have the
ability to make visionary and strategic
decisions for convincing other people to
follow those decisions.

 An effective leader led its member
through example. It is the best and
essential way for gaining and building
the credibility and respect of other by
setting right example. If a leader wants
too much from the team members, then
it is essential to set high standards.
Aligning with the actions and words will
help the leader in building trust.

Positive leadership skills
required in a leader
 Positive leader has various
characteristics in itself. Confidence,
commitment, and good communication
are essential characteristic in positive
leader. Positive leader is confident
enough that other members will
definitely follow its commands.