Investigate the Impact of Leadership on Employee Turnover in Nigeria Banking Industry

This dissertation aims to understand the concept of leadership and employee turnover, the positive and negative impact of leadership on the rate of employee turnover, and ways to overcome the negative impact of leadership on the rate of employee turnover. The study focuses on the Nigeria banking industry, with a specific case study of Access Bank Plc. The research is conducted as part of UMOCJY-60-M and UMSDS8-60-M modules of MSc in Business Management at an unspecified college or university in 2021-2022.

Management Dissertation
and Research Methods
UMOCJY-60-M
and
Consultancy Project
Dissertation
UMSDS8-60-M
MSc in Business Management
2021-2022
Portfolio template for the Autumn 2021 cohort

Name as registered:
Name as you would like to be called (if different):
UWE Email:
Student number:
Project tile: Investigate the impact of leadership on employee turnover along with financial
performance of Nigeria banking industry
Module:
UMOCJY-60-M
UMSDS8-60-M
2

Activity 1
Hello, and welcome to this first activity. For this activity, we simply want to get to know what you are interested in, and to get you to think about your research
topic. There is no wrong answer, but the more efforts and care you put into this, the more useful the exercise will be. Think about your dissertation as crossing
a jungle: you are more likely to come out of it if you know where you are going, and the journey will be much more pleasant if you plan it well. Please make sure
that you complete and submit this activity before the session, so you can get meaningful feedback from your peers.
At this early stage, are you considering doing UMOCJY-60-M, or UMSDS8-60-M?
Please explain you choice, and if you wish to do UMSDS8-60-M, please tell us about the organisation where you intend to do your project. Have you already
agreed or secured (even provisionally) some form of access with them? The more details you include, the easier it is to assess the viability of your choice.
1) Name your topic
I am trying to learn about: Investigate the impact of leadership on employee turnover along with financial performance of Nigeria banking industry
2) Make your topic more specific
because I want to find out who/what/when/where/whether/why/how: To investigate the positive and negative impact of leadership on the rate of employee
turnover along with financial performance of UK banking industry: A study on Access Bank Plc
3) Motivate your question
in order to understand: • What is the concept of leadership and employee turnover?
• What are the positive and negative impact of leadership on the rate of employee turnover?
• What are the ways that would be used for overcoming the negative impact of leadership on the rate of employee turnover?
Please explain why you think this is a topic that needs to be studied (please use between 150 and 200 words)
The rationale regarding conducting this research is to identify the positive and negative impact of leadership on the rate of employee turnover along with
financial performance of Nigeria banking industry.
If you wish to do UMOCJY-60-M, how will your project be beneficial to society in general?
This research is beneficial for the society by providing job opportunity to the unemployed people.
If you wish to do UMSDS8-60-M, how will your project benefit the organisation hosting you?
3

This research or topic is important for me because it helps in increasing my personal and professional growth. At personal level, this study helps me by improving
my research skills that are data collection, time management, decision making, presentation and may others. At professional level, this research assists me by
providing job opportunity in Nigeria banking sector.
How is this topic aligned with your long-term career goals?
This research or topic is important for me because it helps in increasing my personal and professional growth. At personal level, this study helps me by improving
my research skills that are data collection, time management, decision making, presentation and may others. At professional level, this research assists me by
providing job opportunity in Nigeria banking sector.
In which field of the Business School do you think your research is located in? (see all areas here)
This research will be conducted in Nigeria’s baking sector.
4

Feedback on Activity 1
When giving or receiving feedback, please try to address these questions:
 Is the proposed topic within the realm of what is (or can be) studied in the School?
 Does it sound interesting or exciting?
 For UMOCJY-60-M, has it got any relevance to society? How is this project going to make the world a better place?
 For UMSDS8-60-M, is there currently any negotiation taking place with a host organisation? Is it realistic to choose this module?
Names of people who gave
you feedback (two peers
minimum)
Points of feedback received
Action(s) you will take in
response to the feedback
5

Activity 2
Hello again! For this activity, we would like you to start gathering literature on your topic. This is an opportunity for you to check whether the topic chosen really
interests you, and to start learning more about it. Please make sure that you complete this activity by the deadline set in class and in the module handbook. So
let’s start!
We would like you to find 12 journal articles that are directly relevant for your topic. Ideally, you should focus on peer-reviewed academic journals, and avoid
textbooks, internet sources, and even books. To ensure that your list is well focused, you may want to gather more than 12 articles, and only list the 12 most
relevant.
We would also like you to use the UWE Harvard format to format your references. You can find information about this format
here: https://www1.uwe.ac.uk/students/studysupport/studyskills/referencing/uwebristolharvard.aspx
Here is an example of a reference using the conventions of the UWE Harvard format:
Robinson, S., Ratle, O. and Bristow, A. (2017) Labour pains: Starting a career within the neo-liberal university. Ephemera. 17 (3), pp. 481–508.
Remember: no books, no internet sources, and stay focused on your topic. Good luck!
Please explain your search strategy. How did you go on to seek your sources?
Literature is the review of available sources that are books, journals, articles, publication research and many others. These sources are used for collecting
accurate and in-depth information regarding the role of leadership in reduction of employee turnover.
Please list your 12 references, using the UWE Harvard format.
Using the UWE Harvard format with accuracy is not an option. It is something you have to aim to. And remember: no books, no internet sources.
Example Robinson, S., Ratle, O. and Bristow, A. (2017) Labour pains: Starting a career within the neo-liberal university. Ephemera. 17 (3), pp. 481–508.
1 Antonakis, J. and Day, D.V., 2018. Leadership: Past, present, and future.
2 Bennis, W.G. and Thomas, R.J., 2020. Crucibles of leadership. Harvard business review, 80.
3 Chiat, L.C. and Panatik, S.A., 2019. Perceptions of employee turnover intention by Herzberg’s motivation-hygiene theory: A systematic literature review. Journal of Research in
Psychology, 1(2), pp.10-15.
4 Daniëls, E., Hondeghem, A. and Dochy, F., 2019. A review on leadership and leadership development in educational settings. Educational research review, 27, pp.110-125.
5 Gao, X., Wen, J. and Zhang, C., 2019. An improved random forest algorithm for predicting employee turnover. Mathematical Problems in Engineering, 2019.
6 Lyons, P. and Bandura, R., 2019. Employee turnover: Features and perspectives. Development and Learning in Organizations: An International Journal.
7 6

Northouse, P.G., 2021. Leadership: Theory and practice. Sage publications.
8 Rosenbach, W.E., 2018. Contemporary issues in leadership. Routledge.
9 Skelton, A.R., Nattress, D. and Dwyer, R.J., 2019. Predicting manufacturing employee turnover intentions. Journal of Economics, Finance and Administrative Science.
10 Western, S., 2019. Leadership: A critical text. Sage.
11 Zhao, Y. and et. al., 2018, September. Employee turnover prediction with machine learning: A reliable approach. In Proceedings of SAI intelligent systems conference (pp. 737-758).
Springer, Cham.
12 Zimmerman, R.D., Swider, B.W. and Boswell, W.R., 2019. Synthesizing content models of employee turnover. Human Resource Management, 58(1), pp.99-114.
Read five of your references. In approximately 500 words, can you tell us about what you have learned, and most importantly, do you still think this is an
interesting topic for you to study?
Concept of leadership and employee turnover
According to the Bennis and Thomas (2020), leadership is the capability of a person or group of individual to influence their employees towards attainment of
common goals of an organisation.
As per the opinion of Rosenbach (2018), leadership is the art of influencing and motivating employees to work effectively and helps an organisation in
accomplishment of competitive advantages.
According to the Lyons and Bandura (2019), employee turnover introduces to the total number of employees who leave an organisation over a definite time
period.
On the other hand, Zimmerman, Swider and Boswell (2019), turnover of the employee is defined as the number of workers who quite the company.
Positive and negative impact of leadership on the rate of employee turnover
According to the Northouse (2021), leadership has a positive impact in reducing the employee turnover. Leadership within a workplace is important because it
increase motivation among employees that resulted in reduced turnover.
As per the opinion of Daniëls, Hondeghem and Dochy (2019), within an organisation, leadership is essential for the company because with the help of this, they
can easily increase satisfaction and motivation among the workforce. This has a positive impact on company by reducing employee turnover.
On the other hand, Zhao and et. al., (2018), inappropriate leadership at workplace has a negative impact on employees because it increases demotivation among
workplace that turn to increase employee turnover.
According to the view presented by Skelton, Nattress and Dwyer (2019), if an organisation not use effective leadership then it increases rate of employee
turnover. This has a negative effect over business performance and growth of an organisation.
Ways that would be used for overcoming the negative impact of leadership on the rate of employee turnover
According to the Antonakis and Day (2018), in order to reduce negative impact of leadership, there is a suggestion to an organisation to increase employee
motivation by using participative leadership.
As per the opinion of Western (2019), providing equal opportunity to the employees is an effective way for overcoming the employee turnover.
On the other hand, Chiat and Panatik (2019), for reducing the negative effect of leadership on the rate of employee turnover, there is requirement for
developing positive working environment.
7

As per the view presented by the Gao, Wen and Zhang (2019), developing exclusive working environment is essential for an organisation in reducing employee
turnover within a workplace.
8

Feedback on Activity 2
When giving or receiving feedback, please try to address these questions:
 Are the references presented using the UWE Harvard format?
 Is the formatting impeccable, or is there room for improvement?
 Is the list well-focused? Can you get a sense of what the topic is by looking at the list?
 Are all the references journal articles?
Names of people who gave
you feedback (two peers
minimum)
Points of feedback received
Action(s) you will take in
response to the feedback
9

Activity 3
And we’re back! For this activity you will continue gathering and analysing literature related to your topic. Please make sure that you complete and submit this
activity by the deadline set in class and in the module handbook.
We would like you to use 12 journal articles that are directly relevant for your topic. Ideally, you should focus on peer-reviewed academic journals, and avoid
textbooks, internet sources, and even books.
You have received feedback on Activity 2 about your formatting fo the references. This is your chance to try to do even better. In your dissertation, your
presentation skills will be assessed, and one aspect of this is your ability to use with consistency and accuracy the UWE Harvard format to format your
references. You can find information about this format here: https://www1.uwe.ac.uk/students/studysupport/studyskills/referencing/uwebristolharvard.aspx
Here is an example of a reference using the conventions of the UWE Harvard format:
Robinson, S., Ratle, O. and Bristow, A. (2017) Labour pains: Starting a career within the neo-liberal university. Ephemera. 17 (3), pp. 481–508.
Remember: no books, no internet sources, just journal articles. Good luck!
Please update the list of 12 journal articles you are using for this exercise.
1 Antonakis, J. and Day, D.V., 2018. Leadership: Past, present, and future.
2 Bennis, W.G. and Thomas, R.J., 2020. Crucibles of leadership. Harvard business review, 80.
3 Chiat, L.C. and Panatik, S.A., 2019. Perceptions of employee turnover intention by Herzberg’s motivation-hygiene theory: A systematic literature review. Journal of Research
in Psychology, 1(2), pp.10-15.
4 Daniëls, E., Hondeghem, A. and Dochy, F., 2019. A review on leadership and leadership development in educational settings. Educational research review, 27, pp.110-125.
5 Gao, X., Wen, J. and Zhang, C., 2019. An improved random forest algorithm for predicting employee turnover. Mathematical Problems in Engineering, 2019.
6 Lyons, P. and Bandura, R., 2019. Employee turnover: Features and perspectives. Development and Learning in Organizations: An International Journal.
7 Northouse, P.G., 2021. Leadership: Theory and practice. Sage publications.
8 Rosenbach, W.E., 2018. Contemporary issues in leadership. Routledge.
9 Skelton, A.R., Nattress, D. and Dwyer, R.J., 2019. Predicting manufacturing employee turnover intentions. Journal of Economics, Finance and Administrative Science.
10 Western, S., 2019. Leadership: A critical text. Sage.
11 Zhao, Y. and et. al., 2018, September. Employee turnover prediction with machine learning: A reliable approach. In Proceedings of SAI intelligent systems conference (pp.
737-758). Springer, Cham.
12 Zimmerman, R.D., Swider, B.W. and Boswell, W.R., 2019. Synthesizing content models of employee turnover. Human Resource Management, 58(1), pp.99-114.
10

In the table below, please analyse your 12 sources.
What is (are) the research question(s)? What is the purpose
of the theory
produced?
(explaining,
comprehending,
ordering, enacting,
provoking)
What type of
reasoning is
used?
(inductive,
deductive, or
other?)
How would
you describe
the type of
data used?
What does the conclusion and the
“agenda for further research” section
suggest?
How useful is
this piece?
(1=not really
useful;
5=very
useful)
Example Q1. What is it like to be an ECA in these transitional and unsettled
times, and what disjunctures and transitions do they experience on
entering the field?
Q2. What coping practices do they develop, and how might their
disjunctures and outsider positions in some ways facilitate their
positioning within the field?
Q3. What support do they draw on in developing these endeavours
and in moving forward?
Ordering Inductive Semi-
structured
interview data
with 20
participants
1) To carry longitudinal analysis of
hysteresis effect
2) To explore the development of
social capital over time
3) To apply those concepts to the
analysis of career tractories of
other professionals
5
1 What is the concept of leadership and employee turnover?
What are the positive and negative impact of leadership on the rate
of employee turnover?
What are the ways that would be used for overcoming the negative
impact of leadership on the rate of employee turnover?
Ordering Deductive Questionnaire By carrying out cross-sectional analysis 5
2 Antonakis, J. and Day, D.V., 2018. Leadership: Past, present, and
future.
Ordering Deductive Questionnaire By carrying out cross-sectional analysis 5
3 Bennis, W.G. and Thomas, R.J., 2020. Crucibles of leadership.
Harvard business review, 80.
Ordering Inductive Secondary
sources of
data collection
such as books,
journals etc.
By conducting longitudinal study. 4
4 Chiat, L.C. and Panatik, S.A., 2019. Perceptions of employee
turnover intention by Herzberg’s motivation-hygiene theory: A
systematic literature review. Journal of Research in Psychology,
1(2), pp.10-15.
Reducing
employee
turnover through
leadership
Deductive Interview Cross-sectional study 5
5 Daniëls, E., Hondeghem, A. and Dochy, F., 2019. A review on
leadership and leadership development in educational settings.
Educational research review, 27, pp.110-125.
Ordering Deductive Questionnaire By carrying out cross-sectional analysis 4
6 Gao, X., Wen, J. and Zhang, C., 2019. An improved random forest
algorithm for predicting employee turnover. Mathematical
Problems in Engineering, 2019.
Reducing
employee
turnover through
leadership
Deductive Interview Cross-sectional study 5
7 Lyons, P. and Bandura, R., 2019. Employee turnover: Features and Ordering Deductive By carrying out cross-sectional analysis 5
11

perspectives. Development and Learning in Organizations: An
International Journal.
Questionnaire
8 Northouse, P.G., 2021. Leadership: Theory and practice. Sage
publications.
Ordering Deductive Questionnaire By following longitudinal approach 5
9 Rosenbach, W.E., 2018. Contemporary issues in leadership.
Routledge.
Ordering Inductive Questionnaire By following longitudinal approach 5
10 Skelton, A.R., Nattress, D. and Dwyer, R.J., 2019. Predicting
manufacturing employee turnover intentions. Journal of Economics,
Finance and Administrative Science.
Reducing
employee
turnover through
leadership
Deductive Interview Cross-sectional study 5
11 Western, S., 2019. Leadership: A critical text. Sage. Ordering Deductive Questionnaire By following longitudinal approach 5
12 Zhao, Y. and et. al., 2018, September. Employee turnover prediction
with machine learning: A reliable approach. In Proceedings of SAI
intelligent systems conference (pp. 737-758). Springer, Cham.
Ordering Deductive Questionnaire By carrying out cross-sectional analysis 5
Doing this analysis, what have learned about how other researchers study your chosen topic?
This is the most important part of the exercise, so please do not neglect it. Minimum wordcount: 200. Suggested wordcount: 400. Maximum wordcount: 500.
12

Feedback on Activity 3
When giving or receiving feedback, please try to address these questions:
 Is the formatting impeccable, or is there room for improvement?
 Is the list well-focused? Can you get a sense of what the topic is by looking at the list?
 Has the table been completed adequately?
 Are the reflections interesting/meaningful?
Names of people who gave
you feedback (two peers
minimum)
Points of feedback received
Action(s) you will take in
response to the feedback
13

Activity 4
Hello! This week, you will build on what you have done before to define your project further. If you feel that some questions are repetitive, please remember
that this is an opportunity for you to improve the work you have done during previous weeks. Please make sure that you complete and submit this activity by
the deadline set in class and in the module handbook.
Now that you are more knowledgeable about your chosen topic, please explain why you think this is a topic that needs to be studied.
This topic is needed because it helps me in identifying positive and negative impact of leadership on the rate of employee turnover along with financial
performance of UK banking industry
Reading about your topic, what have you found surprising about it? Mysterious? Stimulating?
There is no wrong answer here, but this is an opportunity to reflect on whether it si really meaningful to study your chosen topic, or whether it is boring and
meaningless.
Current topic is important and essential because it helps in overcoming the negative impact of leadership on the rate of employee turnover.
What is(are) your aim(s)?
Do try to keep this to one sentence.
The aim of the current research is “To investigate the positive and negative impact of leadership on the rate of employee turnover along with financial
performance of UK banking industry: A study on Access Bank Plc
What is(are) your objective(s)?
This can be more elaborated, but keep it as list of bullet points.
• To identify the concept of leadership and employee turnover
• To identify the positive and negative impact of leadership on the rate of employee turnover
• To determine the ways that would be used for overcoming the negative impact of leadership on the rate of employee turnover
What is your main research question? You can include subsidiary questions if needed, but do think carefully about whether it is realistic to tackle more than
one question. Having read Chapter 2 in White (2009), do you think your question(s) is well constructed?
This is where things often go wrong. It is easy to be too ambitious, and it is easy to ask a question that isn’t really helpful. When you ask a question, ask yourself:
“do I really care about the answer”?
14

• What is the concept of leadership and employee turnover?
• What are the positive and negative impact of leadership on the rate of employee turnover?
• What are the ways that would be used for overcoming the negative impact of leadership on the rate of employee turnover?
15

Feedback on Activity 4
When giving or receiving feedback, please try to address these questions:
 Does this project sound exciting?
 Are the aims and objectives written following established conventions?
 Is(are) the research question(s) too ambitious?
 Is(are) the research question(s) well constructed?
Names of people who gave
you feedback (two peers
minimum)
Points of feedback received
Action(s) you will take in
response to the feedback
16

Activity 5
For this last activity before completing your proposal, we would like you to familiarise yourself with the staff within the school. Do have a look at different
people’s expertise and publications by clicking here. On that basis, we would like you to make three suggestions as to who could supervise your research. When
allocating you a supervisor, we will be taking into consideration your suggestions. Ultimately, the decision will be based on whether there is a meaningful
commonality of interest between you and your prospective supervisor, and will also be dependent on staff availability.
Name of prospective
supervisor
Area within the
Business School
Why do you think this person may be a suitable supervisor for your project?
17

Feedback on Activity 5
When giving or receiving feedback, please try to address these questions:
 Are the proposed supervisors in the most relevant field of expertise?
 Is there an obvious match of interest between the supervisor’s research interests and the dissertation project?
Names of people who gave
you feedback (two peers
minimum)
Points of feedback received
Action(s) you will take in
response to the feedback
18

Activity 6
Let us revisit what we did for Activity 3, but this time, looking more specifically at the sampling strategy used in the 12 texts you identified. You may wish to use
the same list you used for Activity 3, or you may want to update it – the choice is yours.
Please update the list of 12 journal articles you are using for this exercise.
1 Antonakis, J. and Day, D.V., 2018. Leadership: Past, present, and future.
2 Bennis, W.G. and Thomas, R.J., 2020. Crucibles of leadership. Harvard business review, 80.
3 Chiat, L.C. and Panatik, S.A., 2019. Perceptions of employee turnover intention by Herzberg’s motivation-hygiene theory: A systematic literature review. Journal of Research
in Psychology, 1(2), pp.10-15.
4 Daniëls, E., Hondeghem, A. and Dochy, F., 2019. A review on leadership and leadership development in educational settings. Educational research review, 27, pp.110-125.
5 Gao, X., Wen, J. and Zhang, C., 2019. An improved random forest algorithm for predicting employee turnover. Mathematical Problems in Engineering, 2019.
6 Lyons, P. and Bandura, R., 2019. Employee turnover: Features and perspectives. Development and Learning in Organizations: An International Journal.
7 Northouse, P.G., 2021. Leadership: Theory and practice. Sage publications.
8 Rosenbach, W.E., 2018. Contemporary issues in leadership. Routledge.
9 Skelton, A.R., Nattress, D. and Dwyer, R.J., 2019. Predicting manufacturing employee turnover intentions. Journal of Economics, Finance and Administrative Science.
10 Western, S., 2019. Leadership: A critical text. Sage.
11 Zhao, Y. and et. al., 2018, September. Employee turnover prediction with machine learning: A reliable approach. In Proceedings of SAI intelligent systems conference (pp.
737-758). Springer, Cham.
12 Lyons, P. and Bandura, R., 2019. Employee turnover: Features and perspectives. Development and Learning in Organizations: An International Journal.
In the table below, please analyse your 12 sources.
What are the researchers trying to do? What is the purpose of the
theory produced? (explaining,
comprehending, ordering,
enacting, provoking)
Is the sampling
probabilistic or
non-
probabilistic?
Which
sampling
method is
used?
How would you describe the type of data used?
Example Creating a typology of the different kinds of
problems encountered by their participants at the
beginning of their career
Ordering Non-probabilistic Snowball Semi-structured interview data with 20 participants
1 What is the concept of leadership and
employee turnover?
What are the positive and negative impact
of leadership on the rate of employee
turnover?
What are the ways that would be used for
overcoming the negative impact of
leadership on the rate of employee
turnover?
Ordering Probabilistic Questionnai
re
20 respondents
19

2 Antonakis, J. and Day, D.V., 2018.
Leadership: Past, present, and future.
Ordering Probabilistic Questionnai
re
20 respondents
3 Bennis, W.G. and Thomas, R.J., 2020.
Crucibles of leadership. Harvard business
review, 80.
Ordering No
requirement
for using
sampling
Secondary
sources of
data
collection
such as
books,
journals etc.
By conducting longitudinal study.
4 Chiat, L.C. and Panatik, S.A., 2019.
Perceptions of employee turnover
intention by Herzberg’s motivation-
hygiene theory: A systematic literature
review. Journal of Research in Psychology,
1(2), pp.10-15.
Reducing employee
turnover through
leadership
Probabilistic Interview 10 respondents
5 Daniëls, E., Hondeghem, A. and Dochy, F.,
2019. A review on leadership and
leadership development in educational
settings. Educational research review, 27,
pp.110-125.
Ordering Probabilistic Questionnai
re
By carrying out cross-sectional analysis and
using 30 respondents
6 Gao, X., Wen, J. and Zhang, C., 2019. An
improved random forest algorithm for
predicting employee turnover.
Mathematical Problems in Engineering,
2019.
Reducing employee
turnover through
leadership
Non-
probabilistic
Interview 20 respondents
7 Lyons, P. and Bandura, R., 2019.
Employee turnover: Features and
perspectives. Development and Learning
in Organizations: An International Journal.
Ordering Deductive Questionnai
re
By carrying out cross-sectional analysis
8 Northouse, P.G., 2021. Leadership: Theory
and practice. Sage publications.
Ordering Deductive Questionnai
re
By following longitudinal approach
9 Rosenbach, W.E., 2018. Contemporary
issues in leadership. Routledge.
Ordering Inductive Questionnai
re
By following longitudinal approach
10 Skelton, A.R., Nattress, D. and Dwyer, R.J.,
2019. Predicting manufacturing employee
turnover intentions. Journal of Economics,
Finance and Administrative Science.
Reducing employee
turnover through
leadership
Non-
probabilistic
Interview 10 Interview
11 Western, S., 2019. Leadership: A critical
text. Sage.
Ordering Probabilistic Questionnai
re
30 respondents
12 Zhao, Y. and et. al., 2018, September.
Employee turnover prediction with
machine learning: A reliable approach. In
Proceedings of SAI intelligent systems
conference (pp. 737-758). Springer,
Cham.
Ordering Probabilistic Questionnai
re
40 respondents
20

Doing this analysis, what have learned about the sampling strategies chosen by other researchers studying your chosen topic?
This is the most important part of the exercise, so please do not neglect it. Minimum wordcount: 200. Suggested wordcount: 400. Maximum wordcount: 500.
21

Feedback on Activity 6
When giving or receiving feedback, please try to address these questions:
 Is the formatting impeccable, or is there room for improvement?
 Has the table been completed adequately?
 Are the reflections interesting/meaningful?
Names of people who gave
you feedback (two peers
minimum)
Points of feedback received
Action(s) you will take in
response to the feedback
22

Final proposal
We have reached the end of the classroom-based part of the module, and it is now time to take stock of everything we have done, and to produce a proposal.
This is an opportunity for you to revisit everything you have done so far, and possibly to improve it.
WARNING: At this stage, some students who have not made good progress may feel distressed, and may feel that using the services of an easy mill sounds like a
good idea. Talk to your tutor instead, as we are here to help and advise you. People who cheat generally get found out, and punished. But if you were to
miraculously succeed in passing someone else’s work as your own, you may want to take inspiration from Dostoevsky’s epic novel Crime and Punishment, where
the actions of the main character, Rodion Raskolnikov lead him to be filled with guilt, confusion, paranoia, horror and disgust for his actions. Imagine spending
your entire life knowing that you did not really write your dissertation, and did not really earned your degree. What an unberable weight that would be on your
shoulders. You can save yourself a lot and anxiety and self-doubt by simply writing a good proposal. Once you complete your dissertation, you will rightly be
truly proud of yourself.
Topic - UMOCJY-60-M
If you wish to do UMSDS8-60-M, please leave this section blank. If you wish to do UMOCJY-60-M, please describe your topic, and explain why it needs to be
studied? Please focus on the intellectual relevance, which are the reasons for studying this topic that are provided in the literature. You do need to make
references ot debates in the literature.
Topic – UMSDS8-60-M
If you wish to do UMOCJY-60-M, please leave this section blank. If you wish to do UMSDS8-60-M, please describe your topic, and how you managed to codefine
it with your host organisation.
The current research topic is to evaluate the impact of leadership on employee performance of banking industry within Nigeria. The research is performed on
Access Bank Plc which is a Nigerian bank and the bank is having presence in 12 countries with 31 million customers. As the research topic is to investigate the
impact drawn by leadership over performance of employees within banking industry so that the selected organisation is working within banking industry and
this way the topic is related with the working of selected organisation (Asrar-ul-Haq and Kuchinke, 2016). This is analysed that in banking industry tasks are
performed in the team so that using appropriate leadership this is efficient that to manage overall business functions.
Aim(s)
What is(are) your aim(s)?
23

To investigate the positive and negative impact of leadership on the rate of employee turnover along with financial performance of UK banking industry: A study
on Access Bank Plc
Objective(s)
What is(are) your objective(s)?
• To understand the concept of leadership and employee turnover
• To analyse the positive and negative impact of leadership on the rate of employee turnover?
• To determine the ways that would be used for overcoming the negative impact of leadership on the rate of employee turnover
Research question(s)
What is(are) your main research question(s)? You can include subsidiary questions if needed, but if you include more than one question, do think about whether
this is really a good idea or not.
• What is the concept of leadership and employee turnover?
• What are the positive and negative impact of leadership on the rate of employee turnover?
• What are the ways that would be used for overcoming the negative impact of leadership on the rate of employee turnover?
Review of the literature
Reviewing the literature will have given you a deeper understanding of how other researchers approach the study of your topic. Your account will be more
convincing and plausible if you use illustrative examples. You can use what you have done in previous activities, or include new ones.
Please describe the variety of research
paradigms (or methodologies) you have
encountered in your review of the
literature.
Research paradigm is defined as set of beliefs and agreements which are taken within the research for the major objectives of managing research
problem and attain research objectives. Research paradigm is the approach which helps in verifying the research situation can be managed.
There are two types of research paradigm such as positivism and interpretivism (Khan and et. al., 2016). In the current literature, interpretivism
research paradigm is used so that in qualitative manner research can be executed. Another reason of selecting interpretivism is that this method
undertakes different theories so that appropriate conclusion can be performed.
Please describe the variety of research
methods (or data collection tools) you
have encountered in your review of the
literature.
Data collection methods are defined as such process which is used for acquiring data as according to the topic of research. Data collection is one
of the essential aspect within the research so that research can be aligned with the research topic so that research objectives can be attained.
There are two types of data collection methods such as primary and secondary. In the current literature, secondary data collection methods are
used so that to gather in-depth information related with research topic. This way using books, journals and different articles information related
with research topic can be gathered.
Please describe the variety of sampling
strategies you have encountered in your
review of the literature.
Sampling is considered as the method in which samples are undertaken out of whole population so that information can be gathered related with
research topic (Chivanga, 2016). There are two types of sampling methods such as probabilistic and non probabilistic. Sampling is used with
quantitative methods and to collect primary information related with research topic within literature. The current research is based on secondary
data collection approach within quantitative research methods so that sampling strategy is not used within the research.
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Please describe what you have learned
about the topic itself while reviewing the
literature.
Research design
Based on your current ideas, please outline, explain and justify your current choice of research design. If you are proposing to use a mixed methodology design,
please do consider whether it is really appropriate, or whether it is simply a way of avoiding making a choice. If it is the latter, please give more thoughts to this
matter.
Research design is defined as the methods and techniques which are used within the research in order to evaluate he research topic and to reach out to
significant conclusion. There are three types of research design such as descriptive, exploratory and experimental. For the current research descriptive research
design is selected so that to manage the research in qualitative manner and to reach out to overall conclusion as well (Alvesson and Sköldberg, 2017). Using this
method researcher will be able to manage the research in depth manner so that in systematic manner research objectives can be attained.
Data collection method
Based on your current ideas, please outline, explain and justify your current choice of data collection method. Try to explain why this type of data is the most
suitable to answer your research question(s).
The research will undertake secondary methods of data collection so that manage the research in suitable manner and to acquire research results as well.
Research site
Where will the research be taking place? (e.g., in an organisation? In which country? Desk-based?) What kind of data will you need? Are you sure you will have
access to the data you need? If you wish to do UMSDS8-60-M, we will need a high level of details and clarity. You may want to include details about the
organisation hosting you, the support it is willing to provide you, the position of your contact within the organisation, what you have agreed with them, and
anything that may be relevant for us to know.
The current research is based on Access Bank Plc which is a Nigerian bank managing their business operations by providing different financial and banking
services. The organisation was founded in the year of 1989 and in the current time the organisation is having functions in 12 countries.
Sampling
Are you using probabilistic sampling or non-probabilistic sampling? Which specific sampling technique will you be using?
The current research is based on secondary methods of data collection so that sampling is not used within the research.
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Timescale
Describe the main steps in your research along with the timescale in which they will be completed bearing in mind your final completion date. You can include a
workflow diagram if you wish.
Research ethics
Doing ethical research means that you produce beneficial research (the principle of beneficence), that you do not cause harm to your participants or more
generally to any group in society (the principle of non-maleficence), and that participants are knowingly and freely consenting to participate to your research
(the principle of seeking informed consent).
1) Please describe who your research will benefit,
and how. Please also describe the steps you will take
to ensure that this benefit is real, and maximised
(e.g. presentation to the organisation, or report sent
to participants). If you plan to make your
dissertation a confidential document, it is especially
important to think about how your participants (or
host organisation) will benefit in taking part in this
research.
The research will benefit various stakeholders and the organisation in such a manner that using the same information leadership
styles can be improved. The research is going to provide different benefits to banking industry in which the organisations may
examine their leadership styles and role of leaders within attaining business objectives.
2) How will you insure that no participant suffer
harm or prejudice, and that no nuisance is caused to
any host organisation? (here, you may want to
discuss among other things, how will you store and
use data to insure confidentiality and privacy)
The research is based on Access Bank Plc which is a Nigerian bank having prominent customer base and service portfolio into the
market. In order to insure the organisation regarding no harm to the host organisation confidentiality is maintained so that
appropriate measures of privacy can be exerted (Abdolshah, Khatibi and Moghimi 2018). This manner in order to manage
confidentiality digital methods of data collection are used so that in terms of primary research information can be secured.
3) How will you insure that your participants are
knowingly and freely consenting to take part in this
research? (if you are using secondary data, there
may be similar issues that you want to consider
here, including considerations around the
appropriate permission to use data)
This research is based on secondary research which means that information is collected through various sources so that valid and
reliable data can be collected within the research. This is analysed that using appropriate permission from the host information is
acquired.
References
Please provide a list of references (using the UWE Harvard format) in alphabetic order. Those are references you are citing in this proposal.
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Abdolshah, M., Khatibi, S.A.M. and Moghimi, M., 2018. Factors influencing job satisfaction of banking sector employees. Journal of Central Banking Theory and
Practice, 7(1), pp.207-222.
Alvesson, M. and Sköldberg, K., 2017. Reflexive methodology: New vistas for qualitative research. Sage.
Antonakis, J. and Day, D.V., 2018. Leadership: Past, present, and future.
Asrar-ul-Haq, M. and Kuchinke, K.P., 2016. Impact of leadership styles on employees’ attitude towards their leader and performance: Empirical evidence from
Pakistani banks. Future Business Journal, 2(1), pp.54-64.
Bennis, W.G. and Thomas, R.J., 2020. Crucibles of leadership. Harvard business review, 80.
Chiat, L.C. and Panatik, S.A., 2019. Perceptions of employee turnover intention by Herzberg’s motivation-hygiene theory: A systematic literature review. Journal
of Research in Psychology, 1(2), pp.10-15.
Chivanga, S.Y., 2016. Qualitative research methodology and numbers. Journal of Social Sciences, 47(2), pp.119-122.
Daniëls, E., Hondeghem, A. and Dochy, F., 2019. A review on leadership and leadership development in educational settings. Educational research review, 27,
pp.110-125.
Gao, X., Wen, J. and Zhang, C., 2019. An improved random forest algorithm for predicting employee turnover. Mathematical Problems in Engineering, 2019.
Khan and et. al., 2016. Impact of training and development of employees on employee performance through job satisfaction: A study of telecom sector of
Pakistan. Business Management and Strategy, 7(1), pp.29-46.
Lyons, P. and Bandura, R., 2019. Employee turnover: Features and perspectives. Development and Learning in Organizations: An International Journal.
Northouse, P.G., 2021. Leadership: Theory and practice. Sage publications.
Rosenbach, W.E., 2018. Contemporary issues in leadership. Routledge.
Skelton, A.R., Nattress, D. and Dwyer, R.J., 2019. Predicting manufacturing employee turnover intentions. Journal of Economics, Finance and Administrative
Science.
Western, S., 2019. Leadership: A critical text. Sage.
Zhao, Y. and et. al., 2018, September. Employee turnover prediction with machine learning: A reliable approach. In Proceedings of SAI intelligent systems
conference (pp. 737-758). Springer, Cham.
Zimmerman, R.D., Swider, B.W. and Boswell, W.R., 2019. Synthesizing content models of employee turnover. Human Resource Management, 58(1), pp.99-114.
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Feedback
When assessing this portfolio, the marker will make an overall judgment about the quality of your preparation activities, and will assess the quality of your
proposal. The final mark you will obtain will reflect the level of quality of the portfolio as a whole.
Mark range descriptors
70-100 The preparation tasks are completed very thoroughly. This is a portfolio that shows a rigorous and sustained engagement. At the upper end, it also displays unequivocally some
of the qualities of good research: originality, insight, initiative and curiosity.
This proposal presents a project that can start as it is, and that can lead to a successful dissertation completion. Typically, for a proposal graded in this category,
 The topic is very well described, and the practical and intellectual relevance of this project are very well justified.
 A synthesis of 12 texts shows clear insights into the literature, and this could provide suitable foundations for a literature review. At the higher end of the mark range, this
proto-review already demonstrates a thorough understanding of the literature.
 The research question(s) is (are) clear and well-constructed.
 Considering the short timeframe of the module, the research design and the data collection methods are described and justified very well.
 The sampling technique proposed is entirely appropriate (lower end) and very well described and justified (higher end).
 The timeframe proposed is very realistic, and has been given extensive consideration.
 Ethical principles of beneficence, non-maleficence and seeking informed consent have all been given serious, thoughtful and extensive consideration.
 The referencing in UWE Harvard formatis perfect (higher end) or very close to perfect (lower end).
60-69 The preparation tasks are completed thoroughly. This is a portfolio that shows a good level of engagement.
With some minor adjustments, this project could start, and this proposal could lead to a successful dissertation completion. Typically, for a proposal graded in this category,
 The topic is well described, and the practical and intellectual relevance of this project are reasonably well justified.
 A synthesis of 12 texts shows some insights into the literature, but some omissions mean that this cannot yet provide foundations for a literature review.
 The research question(s) is (are) reasonably clear and reasonably well constructed.
 Considering the short timeframe of the module, the research design and the data collection methods are described and justified adequately.
 The sampling technique proposed is appropriate, but could be better justified.
 The timeframe proposed is realistic, or possibly ambitious, and has been given consideration.
 Ethical principles of beneficence, non-maleficence and seeking informed consent have all been given much consideration, but some aspect(s) may have been overlooked.
 The referencing in UWE Harvard formatis done well, but may contain a few errors.
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50-59 All the preparation tasks have been completed, but some of the answers are undeveloped, and/or not particularly well thought through.
This project is not yet ready to start, and some aspects need to be clarified. Typically, for a proposal graded in this category,
 The topic is described adequately, but the practical and/or intellectual relevance of the project is not clear enough.
 A synthesis of 12 texts shows limited insights into the literature. Important omissions mean that this cannot yet provide foundations for a literature review.
 The research question(s) could be clearer, and/or could be better constructed.
 Considering the short timeframe of the module, the research design and the data collection methods are described and justified adequately enough.
 The sampling technique proposed is not inappropriate, but there may some other techniques that are more suitable.
 The timeframe proposed is not realistic enough, and needs to be given more consideration.
 Ethical principles of beneficence, non-maleficence and seeking informed consent have all been given some consideration, but some aspect(s) may need further
clarification.
 The referencing contains many errors and needs to be improved.
25-49 All the preparation tasks have been completed, but some of the answers are missing, or provide answers that are formulaic and uninteresting.
This project is not yet ready to start, and some crucial aspects need to be clarified substantially. Typically, for a proposal graded in this category,
 The topic may or not be well described, but overall it is neither clear why this project is relevant practically nor intellectually.
 The quality of the synthesis of 12 relevant texts is very limited. It may be incomplete, or too homogeneous. It cannot yet provide foundations for a literature review.
 More efforts should be put into constructing an adequate research question.
 The research design and the data collection methods appear as quasi-random choices.
 The sampling technique proposed is inappropriate. There may be confusion between probabilistic and non-probabilistic sampling.
 The timeframe proposed is not realistic, and needs to be given much more consideration.
 Ethical principles of beneficence, non-maleficence and seeking informed consent have not yet been given enough consideration and/or some aspect(s) need extensive
developments.
 Principle of referencing do not seem to be entirely understood, and the referencing needs to be much improved.
0-24 Not all the preparation tasks have been completed, or answers are missing systematically.
Overall this proposal is unclear, and much more work will need to be done to clarify the project. Typically, for a proposal graded in this category,
 The topic is not described well enough, and overall it is neither clear why this project is relevant practically nor intellectually.
 There is barely any attempt to identify relevant literature.
 The research question(s) is (are) either inexistent or entirely inadequate. The research design and the data collection methods are barely described, and not justified.
 The sampling technique proposed is inappropriate. There is a lack of understanding of the difference between probabilistic and non-probabilistic sampling.
 The timeframe has not been given consideration.
 Ethical principles of beneficence, non-maleficence and seeking informed consent have not yet been given any consideration, and need to be considered.
 The referencing is either inexistent or largely inadequate.
This section will be filled by your tutor.
Marker 29

Class preparation (portfolio of
activities)
Justification of the topic
Analysis of existing literature
Research design / Clarity and
usefulness of the research
question
Research design / Choice of
methodology (reasoning)
Research design / Choice of
data collection method
Research design / Choice of
research site
Research design / Choice of
sampling strategy and
technique
Ethics / Consideration given to
the principle of beneficence
Ethics / Consideration given to
the principle of non-
maleficence
Ethics / Consideration given to
the principle of seeking
informed consent
Consideration given to the
timeframe of the research
Accuracy and consistency of
the UWE Harvard referencing
Comments on the overall
quality of the proposal
UMSDS8-60-M only / Are we
confident that satisfying
progress has been made to
continue on this module?
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