Leadership for Global Hospitality

This document discusses the concept of effective leadership in the hospitality sector, including traits, motives, and characteristics. It provides an example of an effective leader, Elon Musk, and analyzes the author's own leadership skills. It also includes a personal development plan to improve communication, creative thinking, problem-solving, knowledge of the business, decision-making, and transformational skills.

Leadership for Global
Hospitality
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INTRODUCTION
Leadership is an act and process so leading, motivating and guiding individuals of the firms
so that they can perform and execute their task and work in effective manne (Kim and et. al.,
2020). The overarching aim for each in hospitality sector is accomplishing and exceeding
requirements of visitors. This document will discuss about effective leadership and traits,
motives as well as characteristics of effective leaders. Further, will explain about example of
effective leader and personal development plan.
MAIN BODY
Effective leadership
Leadership is an activity of leading a team of individual or an establishment bys effective
leadership quality and skills. Effective leadership is about performing the organisation’s vision
and setting the tone and the culture for that specific organisation’s vision. It is crucial as with the
help of it, the individual can manage integral part of success of the company (Batool, 2013).
Along with this, transformational leadership is an action within, the leader performs with groups
to found out required modification, framing a vision to lead the change by motivation and
performing the change in process with dedicated people of a unit (Al Harbi, Alarifi and Mosbah,
2019). There are different roles are execute of effective leaders in term of appropriate operation
and running of hospitality sector organisations. In form of this, they play an effective role by
encouraging, managing and directing team members. For this, they use their effective skills and
competences like communication, motivation, problems solving and many more.
Traits, motives and characteristics of effective leaders
Traits of effective leaders
Self confidence- It is an effective quality of an effective leader which help in attaining
goal of the task as self confidence states to behaviour and interpersonal ability which is used by
the individual in diverse situation (Nordbäck and Espinosa, 2019). With the assistance of the
person pay its all attention on the task.
Motives of effective leaders
Power- Effective leaders have an immense requirement to manage and control assets.
Due to having this ability, they think how to change the behaviour of others so that they can
execute in well manner (Ohunakin and et. al., 2019). They have personalised and socialised
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power and with the help of them they inspire people to attain set aims and goals of hospitality
ventures.
Drive and achievement- Effective leaders are acknowledged as working hard to
accomplish their aims. Due to having drive and accomplishment quality they use their all ability
and energy to achieve aims and attain them in effective manner within set time frame.
Characteristics of effective leaders
Effective leaders have several characteristics which help in performing their duties and
responsibilities in more developed manner. Due to have good senses of humour they help in
dissolve issues and minimise complexities in team. The quality of assertiveness help in executes
task like confronting teammates, demanding high execution and making legitimate need on top
management (Wu and Jing, 2013).
Example of an effective leader:
Elon Musk is one of the most effective leaders and the leader I truly admire. Elon Musk is
the founder of many tech-companies including TESLA and his latest space venture SpaceX
(Vance, 2015). His ability to communicate and influence the behaviour of employees marks his
effective leadership. The reason I strongly feel that Elon Musk is a true example of successful
and effective leadership is his ability to demonstrate compassion and overcome failures and
setbacks. I admire Elon Musk as he is a leader who constantly strives for innovation and
creativity and gives his followers the opportunity to look for better and more innovative solutions
to real-life problems. I believe the path followed by Elon Musk to lead by example is what
contributes to his effective leadership.
Analysis of own leadership skills, motives and characteristics:
Strengths:
 I have good interpersonal skills that allows me to communicate openly and freely which
is an essential skill desired in the hospitality industry to lead and manage team of diverse
backgrounds.
 I am a self-confident person which is one of my biggest strength.
 I have high emotional quotient and I can demonstrate empathy to understand the needs
and concerns of other team members.
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 I have decent managerial and organisational skills which are imperative in the context of
hospitality industry where organisation of various resources and utilities is a very
essential task.
Weakness:
 I lack creative thinking which I believe is one of my biggest weakness as creativity and
innovation are very important skills desirable in the context of hospitality industry.
 I lack problem-solving skills which I believe will affect my performance and the ability
to generate high level of customer satisfaction in the industry as a leader.
 I don’t have very strong decision-making skills and the ability to rationally arrive at a
conclusion and decision after evaluation of its positive and negative aspects.
 I believe I lack a very in-depth knowledge of the business and hospitality industry which
involves various departmental functions and alignment of different activities to provide
the best quality of service to the customers.
Personal Development Plan:
Objectives Goals How When
Developing strong
communication skills
I want to make
development in this
skill as hospitality
sector is area where
good written and oral
communication is
required to make
better interaction with
visitors and guests of
all over the globe (Qiu
and Dooley, 2019).
I will make
development in this
skill by making
effective
communication with
subordinates, reading
books and taking
online classes or
coaching.
4 months
Increasing creative-
thinking abilities
This skill in need to
improve to take
effective decision in
context of make
I will make
development in this
skill by analysing
others views and
5 months
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improvement in the
organisation regarding
management customer
services and many
more.
making discussion
with others regarding
a topic to analysing
their perception.
Increasing problem-
solving abilities
This ability is need
improvement so that I
can resolve issues and
complexities among
the teammates and
employees of a
hospital firm. Along
with it, this skill will
require to get
effective solution to
customer and clients
regarding their issues
and queries.
I will improve it by
resolving different
situational case
studies, discussing
complexities with my
seniors.
6 months
Acquiring more
knowledge of the
business
I want to improve my
understanding and
knowledge of the
hospitality industry. It
will help me to
manage and monitor
the different
operational and
functional areas.
I plan to improve my
knowledge by
following different
articles and journals
based on researches in
hospitality industry.
6 months
Improving decision-
making skills
I want to develop the
skills and ability to
I will improve my
decision-making skills
3 months
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evaluate different
alternatives and
rationally arrive at a
decision.
by understanding the
use of analytical
frameworks such as
Risk Register or
SWOT analysis of a
decision.
Improving
transformation and
inspirational skills
I want to understand
the process of
employee motivation
which will help me to
influence team
members and lead
effectively (Qiu,
Dooley and Xie,
2020).
I will read books and
journals on the
motivation process
and also comprehend
the different
motivational theories
suggested by Maslow
and Herzberg.
12 months
CONCLUSION
It has been summarised form the defined context that effective leadership is an activity and
process of leading guiding, directing and motivate people of the company so that they can
execute their work and assigned work in effective manner. There are effective leadership traits,
motives and characteristics which help the leader in directing individual. A PDP plan help in
offering information about the skills or ability of a person.
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REFERENCES
Books and Journals
Al Harbi, J. A., Alarifi, S., & Mosbah, A. (2019). Transformation leadership and
creativity. Personnel Review.
Batool, B. F. (2013). Emotional intelligence and effective leadership. Journal of business studies
quarterly. 4(3). 84.
Kim, W. G. & et. al., (2020). Hotels’ environmental leadership and employees’ organizational
citizenship behavior. International Journal of Hospitality Management. 87. 102375.
Nordbäck, E. S., & Espinosa, J. A. (2019). Effective coordination of shared leadership in global
virtual teams. Journal of Management Information Systems. 36(1). 321-350.
Ohunakin, F. & et. al., (2019). Employees’ retention in Nigeria’s hospitality industry: The role of
transformational leadership style and job satisfaction. Journal of Human Resources in
Hospitality & Tourism. 18(4). 441-470.
Qiu, S., & Dooley, L. (2019). Servant leadership: Development and validation of a
multidimensional measure in the Chinese hospitality industry. Leadersh. Organ. Dev.
J. 40. 193-212.
Qiu, S., Dooley, L. M., & Xie, L. (2020). How servant leadership and self-efficacy interact to
affect service quality in the hospitality industry: A polynomial regression with response
surface analysis. Tourism Management. 78. 104051.
Vance, A. (2015). Elon Musk. Harper Collins.
Wu, L. G., & Jing, W. (2013). Leadership hurdles. Nature. 493(7430). 125-126.
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