Leadership Theories and Business Success

This assignment delves into the multifaceted world of leadership, exploring diverse theoretical frameworks and their practical implications for business success. It examines how different leadership styles influence organizational culture, employee motivation, and ultimately, business outcomes. The assignment encourages critical analysis of current leadership trends and their relevance in today's dynamic business environment.

Running Head: LEADERSHIP IN BUSINESS 1
Leadership in business
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Contents
Introduction:....................................................................................................................................3
Compare and contrast between the three leaders.............................................................................4
Impacts of leadership in organization..............................................................................................8
Andrew Mackenzie......................................................................................................................8
Rob Scott......................................................................................................................................8
Andy Penn....................................................................................................................................8
Organizational issues faced by:.......................................................................................................9
Andrew Mackenzie......................................................................................................................9
Rob Scott......................................................................................................................................9
Andy Penn..................................................................................................................................10
Conclusion:....................................................................................................................................10
References......................................................................................................................................10

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Introduction:
The aim of this study is to understand the way in which the various CEOs of Australia
analyze the leadership approaches and the way in which they efficiently manage the workplace
and the employees of the business which helps to increase the overall efficiency and
effectiveness of the organization. In this project, the first interview is about Andrew Mackenzie
who is the CEO of the BHP Billiton Limited and BHP Billiton Plc in Australia. The second
interview is all about Rob Scott who is the CEO of Wesfarmers in Australia. Lastly, the third
interview session is about Andy Penn who is the CEO of Telstra in Australia. It is interesting to
know about the views and opinions of these three famous personalities.
In their life, they have struggled and worked hard to achieve success and fame. The
strong determination and vision have helped them in developing their business from a low scale
to a high level business. As per Arain, et al, by implementing good leadership qualities, these
famous personalities have set and achieved challenging goals with the help of swift action and by
inspiring the employees to perform well (Arain, et al., 2017). They have maintained honesty,
integrity, hard work; trust and ethics which have helped them earn the right to be responsible for
the success of the company. Even though they have faced many ups and downs in the course of
life, they never thought of stopping and turning back. Instead, they utilized their time and energy
in searching the right resources and manpower for their companies. The above mentioned CEOs
have not just reached the CEO positions directly without any hard work or struggle (Arsezen-
Otamis, Arikan-Saltik & Babacan, 2015).
They have reached this level by facing many breakdowns in their life and by crossing
numerous hurdles. Their dedication and hard work has made them who they are now. It was not
an easy journey for these renowned people who have reached this stage. They have always
listened to their staff members and responded to their questions and concerns with all dignity and
sincerity. They have achieved the new levels of success with the help of effective and clear
communication skills (Baldarelli & Del Baldo, 2016). They have always looked at where the
company is headed and accordingly planned the steps needed to reach success. By visualizing
what is possible, following the industry trends and by taking various risks to grow the business,
these dignitaries have finally reached this position. The unique thinking and decision making
process of these famous people is what makes them stand out from the others. They have a
workforce which have endless amounts of energy, which stay focused and encouraged in their

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work. So, in order to motivate and encourage the younger youths and individuals of the country,
the interviews of these three renowned people were taken (Baxter & Al-A'ali, 2014). They are a
source of inspiration to the individuals of the country that can learn from the struggles and hard
work of these three people and reach new level of success in order to fulfill their dreams.
Compare and contrast between the three leaders
The work team of the BHP Billiton Limited has done exposure-reduction projects
including innovation and use of new technologies in order to establish their fame and name in
Australia. The company is an Anglo-Australian multinational mining, petroleum and metals
company that is stationed in Melbourne, Australia. The CEO, Andrew Mackenzie said in regards
to the historical backdrop of the organization in the meeting as indicated by which the
organization was framed with the merger between two little mining organizations BHP and
Billiton. It started in Broken Hill, Australia where the Broken Hill Proprietary's (BHP) started
with a silver, lead and zincs mine. Afterward, fused in 1885, the BHP began the revelation,
improvement, generation and promoting of iron mineral, copper, oil and gas, precious stones,
lead, zinc, silver and other scope of common assets. Correspondingly, Billiton started its
excursion in 1851 with a tin mine on a little known island in Indonesia, Billiton Island.
Afterward, Billiton turned into a worldwide pioneer in the metals and mining division and a
noteworthy aluminum, chrome and manganese metals, combinations, steaming coal, titanium
and nickel minerals maker. Be that as it may, today, after the mergence in the year 2001, the
organization is a world pioneer in the expanded assets industry (Blakeley, 2015). The workforce
of the organization is focused on working with uprightness and code of business lead that
particularly denies taking part in untrustworthy conduct of any kind. Working with integrity and
doing what is right is one of the key to the success of the company. The team cares about the
results in the same way how the results are achieved. By demonstrating these values through
actions, systems and interactions, the manpower of the company has successfully been delivering
the company’s commitments to their shareholders, employees and host communities. The
company has grown and expanded around the world with growing pains in developing the brand
name (Brandt, 2016).
As per Cappelli, et al, with the presence and functionality of the company in Africa,
Europe, North and South America, Asia and of course Australia, the company has managed to

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have a global presence throughout the world. Andrew Mackenzie was chosen for the CEO post
in the year 2013. He is one of the world's most persuasive connected earth researchers who have
influenced a few commitments to geochemistry in his initial vocation to arrange, particularly in
the development of oil. He has made real advancements in both specialized and also business
fields (Cappelli, et al., 2015). Since his appointment as the CEO of the company, Andrew
Mackenzie is playing the leader’s role in an effective way and has inspired the massive mass of
the country by encouraging the people to act and achieve the goals of the life. Andrew
Mackenzie has changed the recent market scenario of Australia by making BHP Billiton reach at
one of the topmost position in the world of mining. He has taken steps and efforts due to which
the organization has achieved huge success and is still continuously trying to achieve the flying
colors in every respect (Chekwa, et al., 2014).
The Wesfarmers started in the year 1914 as a Western Australian ranchers' agreeable.
Since that time, the organization has developed and developed into one of Australia's biggest
recorded organizations. Headquartered in Western Australia, the organization's different business
operations cover grocery stores, alcohol, lodgings and accommodation stores, office supplies,
retail establishments, home change. Aside from this, the organization has an industrials division
with organizations in chemicals, vitality and manures, wellbeing and modern items and coal
(Christensen and Iderheim, 2017). Rob Scott who is the CEO of Wesfarmers said in the meeting
that the organization is submitted with its nearby groups and limits its natural effect. With the
assistance of his administration thoughts, the organization has possessed the capacity to give
more chances to the general population to improve their activity execution and build up their
professions. A relentless focus is maintained on providing safety in the workplace. Rob Scott has
helped in providing and creating an inclusive work environment for the company’s work force to
enhance their performance (Galanou & Farrag, 2015). He is considered as an effective leader as
he has never given up on any tough situations and has always come out with the best solution to
improve the condition. He was appointed as the CEO of the company recently due to his vast
experience and knowledge.
The company has always committed in coming up with innovative and creative ideas in
its diverse businesses. He works for the betterment of the country as well as the country and has
ideas for it. The team of Rob Scott always works to resolve the company’s issues and as well as

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of the country. He has a team consisting of quality people which is one of the greatest
competitive advantages. Apart from the employees, the company also appoints contractors in a
range of roles (Gallos, 2014). The team works only for the betterment of the production of the
organization. Due to the innovative ideas and working procedures of Rob Scott, the company has
managed to gain several appreciations and applauds from the citizen as well as the employees
even with him just recently taking up the CEO post. Apart from Australia, the company has his
presence in other countries also like Bangladesh, Ireland, New Zealand and United Kingdom.
The Chemicals, energy and fertilizers business of the company and the safety and
industrial division are in the process of reconstructing, streamlining business and cutting costs.
Besides, there is a plan to expand these businesses through small add-on acquisitions most likely.
The company’s Cole’s food and Liquor and Bunnings business have always been diversified
over the year that has helped to increase the overall revenue of the company (Hurst, 2014). Over
a long period of time, Wesfarmers has proved that it works very hard and has a very loyal band
of shareholders who have enjoyed a long term price growth with the company. The company has
thus emerged as one of the most important companies in Australia by employing more than
220,000 people and earning a place in the hearts of the people (Kim & Yang, 2015).
Lastly, Andy Penn the CEO of Telstra, one of the largest Australian telecommunications
and Media Company aims to create a connected future for everyone with the help of his
supportive team (Klaus & Fernando, 2016). There is a huge development that one can see now in
the broadcast communications industry with the system movement becoming speedier than some
other timeframe and the consistently changing advanced innovation all through the world.
Consequently, Telstra is at the core of this change and the organization designs in helping roll
out this improvement occur by associating everything to everybody however much as could
reasonably be expected. Andy Penn aims to create a brilliant connected future for everyone with
the help of his supportive and expert team. He believes the brilliant connected future to be the
most important aim of the company and feels responsible to build this connection for the nation
and every market.
The company serves everyone as it believes that a change cannot take place if only a few
chosen ones benefit. When enough people are in to different technologies that create social,
cultural and economic change, then that will be a great transformation for everyone. The

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purpose of the company is not just enough. Andy Penn believes that the values form the core to
any business and so his great team aligns everything that they do with great value and ethics. The
five core values that are followed in Telstra are care, togetherness, trust, simplicity and courage.
By following these core values, the employees of the company measure all of their actions.
Similarly, responsibility, determination, humility, desire to learn and the courage to fight
challenges are the other key factors that the people working at Telstra follow in order to put the
values into action.
The company owns and maintains majority of public telephones in Australia. Later, with
the invention of mobile phones, Telstra Mobile became and is still the largest mobile telephone
service providers with both coverage and subscriptions. The first digital mobile network in
Australia was the Telstra’s GSM network that was launched in 1993 (Pruzan, et al., 2017). The
company also provides internet facilities for business as well as personal purposes. in the future,
the company plans on delivering brilliant customer experiences by delighting the customers with
the best items and administrations on the best systems with an administration, bolster system and
deals that is straightforward and progressively computerized. Additionally, the organization will
guarantee to persistently roll out improvements to guarantee that the center of the business is
more productive, gainful, manageable, by concentrating on the client and income development
and system prevalence. The company aims to expand the international infrastructure and service
businesses. So in order to achieve these future aims and strategies, the company plans to invest
more in delivering a better and unparalleled network coverage, speed, reliability and security for
the people of the country. The people should benefit from an interrupted end to end usage
experience of the network in the future. The company also aims to digitize its systems and
processes to help the people get an excellent experience. By building and moving to digitals
ways of working across the business, the company will be then able to give the people a great
digital experience. Besides, Andy Penn and his team are also working on having a cultural shifts
and build key capabilities. So for this, the company has also decide to refocus on their core
values and ethics to get the desired cultural change throughout the company.

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Impacts of leadership in organization
Andrew Mackenzie
There is always a need to have the right type of leadership for any successful
organization irrespective of its size or the industry. If there is good leadership then a company
will be able to make progress and move forward in the right direction. Similarly, Andrew
Mackenzie has moved towards the right direction by adopting to the perfect leadership traits
(Mackenzie, 2017). His efforts and leadership qualities have made him earn a good reputation in
the Australian market. Time management is one of the top most priority in his list as it is
required to stay in touch with the stakeholders (Rakowski & Mongan, 2014). His belief in
allocating time in the same way one allocates capital is good and interesting. Due to his past
experience and strong growth in the numerous projects in the company, he has managed to get
the company to a high level. He also has the caliber to do more for the company in the future
with his ambitious nature and straight forward thinking (Yıldırım & Birinci, 2013).
Rob Scott
Rob Scott can be called as a man with superior qualities and believe that makes him one
of the best out of millions of others. His creative and new ideas and styles, his behaviors and his
ability to deal with good as well as bad situations have made him a good leader. He is the perfect
choice for leading the company as the CEO with his powerful and great factors (Heffernan,
2017). The company has managed to provide and deliver its stakeholders with satisfactory
returns due to his financial discipline and exceptional management qualities. The company
believes in having quality people for sustainable business (Spender, 2016). So, each Wesfarmers
division operates as a separate business and each of it follows a distinct culture. Thus, his key
focus is to always ensure that each divisions of the business have a strong management
capability that is accountable to the day-to-day operational performance of the business. He
makes sure that each division is looked after and overseen by expert team who are guided
properly by a group wide operating cycle and governance framework (Spender, 2016).
Andy Penn
The most important aspect of a successful leader is that he should understand the
importance of teamwork and must know how to incorporate the skills of everyone working with
him (Ramli, 2017). If the leader is not able to work with the other people of the business to
achieve the goal and objective of the business, then it will become a difficult task to gain the

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trust and respect of the employees. But Andy Penn has the right leadership qualities and is
capable of working with the employees with dedication to achieve the organization’s goal
(Swanson & Frederick, 2016). He has the perfect picture of how to incorporate the skills of
everyone working in the company in the right direction. He has the capability to carry all the
organizational stress and burden and at the same time he has the quality to manage the resources
as per requirement. This extraordinary attitude has helped him in changing and shifting the
cultural structure of the company as well (Watson & Reissner, 2014).
Organizational issues faced by:
Andrew Mackenzie
In any organization it is very obvious that some sort of organizational issues may build up at
some point of time. Initially, Andrew Mackenzie had never thought of getting huge appreciation
from the Australian citizens for his new developments (Mackenzie, 2017). But as he had a strong
believe in the country’s people, he managed to make the company reach at the high level (Syed,
et al., 2016). Recently, there was a drop in the total global iron ore production of the company
because of the suspension of work at the BHP’s operation Samarco and poor weather conditions
during the period. Andrew Mackenzie did not have any action plan ready to push and meet the
company’s iron ore production at that time. But however, he did not give up and declared the
potential to significantly grow despite of the company cutting down its iron ore production
guidance this year. His hard work has finally paid off and he has successfully helped the citizens
to climb up and has totally changed the market scenario.
He has managed to prepare the company in an incredibly flexible manner so that in the bad times
when the market turns around, the company still stays at the top and successfully faces the
challenge (Vaduva, et al., 2016). He has always worked hard and managed to handle tough
situations. His work team has all the more been supportive and good with him due to the amount
of faith and trust people have shown on his previous career road. He has never thought about just
success and has always encouraged and motivated his team members to work had for the
organization’s objective (Verbos, Kennedy & Claw, 2016). There were also some cultural issues
that the organization faced. Even though he has managed to motivate the employees and the
citizens of the country, there were certain issues in the initial stage which the business authorities
least understood (Ramli, 2017). So, this somewhat lowered his self-confidence. But when one

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runs a business it is important to stay motivated. Thus, even in such situations, he should not
worry and should work according to the demand and opinion of the business authorities (Visser,
2017). In my opinion, a leader has something positive to contribute in the organization. So even
in tough situations, a leader should value and utilize this ability in humanity to motivate the
individuals to exceed their normal capabilities for a bigger diversity. The same thing applies for
Andrew Mackenzie as well who must ensure that the employees are united and face the obstacles
with ease and dedication. All organizations face some type of organizational problems in the
course of time. But the one who deals with them properly will surely get the fame and success in
their life for their determination and will power to overcome the tough situations (Heffernan,
2017).
Conclusion:
The above discussed instances and study reveals that there are certain set of unique skills and
talent which these three famous personalities possess. At bad times, there are things which
people can’t manage and can’t control. Problems are a part of life and business cycle as well. A
true leadership spirit is the one where the person fights and tries to overcome the problems. The
inner spirit should always be strong and motivated towards fighting any hurdle and obstacle in
order to achieve a high position in the world.
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