Report on Leadership & Management

Running head: LEADERSHIP
Leadership and Management
Name of the Student:
Name of the University:
Author’s Note:

2LEADERSHIP
Task1
1. SWOT Analysis
Strength- there is proper coordination among the employees. The information get transferred
easily from one department to the other. This is a good strength of the company. As a senior
manager I believe that the free flow of the information from one level to the other is an important
objective so that there is no obstruction in between.
 Weakness- one of the problem that often happens is the conflict that arises
between the employees. Several employees often take the undue advantage of the
free flow of the information and can use it for their own advantage or give away
the information to other competitive firms (Mazhelis et al., 2013).
.
Opportunity- As a manager one of the most important opportunity of a sound communication
system is motivation. As the communication takes places smoothly, there is a good relationship
between the employees and the subordinates as well. It is through this communication tat all the
members feel that they are very much the part of the organization (Wild, Wild & Han, 2014).
Threat- one of the major threats is the waste of time. There can be m any employees who will
just try to escape work and spend their entire time in spreading unnecessary rumors or gossips.
This will not only lead to several conflicts and fights among the employees and the managers but
will also hamper the entire production of the firm.
2. Impact of SWOT

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The strengths identified have been a proper coordination between all the employees that will
surely help in the free flow of the information from one level to the other.
The weakness is that of the dangers of conflict that might arise within the employees which will
ruin the overall production of the company.
The opportunity is that of motivation. This will definitely help the employees to be encouraged at
every step and it will eventually increase the overall production.
 The weakness that has been identified is that of wastage of time. This will make
the employees only engrossed in escaping work and engage in several gossips.
This will slow down the rate of the production and the company will suffer huge
loss (Mazhelis et al., 2013).
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3. Internal communication needs
The two most important needs for a good internal communication are exchange of ideas
and also the motivation of the employees. If there is a smooth internal communication
then there will be proper exchange of ideas. The employees will continue the process of
knowledge sharing. This will eventually be helpful as all the employees will put forward
their own views and opinions. This will help in bringing about innovation in the
company. Another important need is the motivation. Being a manager I know that I need
to ensure that all my employees are motivated at every single step (Wortmann &
Flüchter., 2015).
.

4LEADERSHIP
4. Conflicting interests or threats
The two threats that ate associated with the internal communication are wastage of time that will
eventually hamper the production. This is because the employees will devote less time in
working and will be busy in making fun of the other employees. This is because there are
employees who can use the information of the other clients as a matter of fun. The other threat is
the employees might take undue advantage of the information that is being communicated. They
might want to make some personal profit and give away the important b8usiness information of
Spark New Zealand to the other competitive firms.
5. Organization’s communication channels
a. As an important personnel of this company I feel that there are two important
communication needs like
 Making the communication a two way process which will help me to convey the
business ideas to my subordinate employees and also get to know about their
opinions.
 The other need is to motivate my employees throughout. Regular meetings and
feedback sessions will help the person needs to get a proper idea about the employees
and their issues.
b. organizational process and hierarchy also needs a proper communication channel
 In order to ensure that the information is freely circulating from one hierarchical
department to the next without any delay (Mazhelis et al., 2013).