Leadership and management assignment : FLY-HIGH
Added on 2021-04-24
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Answer 1: Leaders play an important part in every organization as they guide their subordinate to work for the welfare of the organization. Leadership is concerned with getting the results from the followers[CITATION Har01 \l 1033] .There are various roles which a leader is required to play for the success of the organization. Some of the roles of the leaders include:Understanding the environment in which the enterprise operatesDevelop the winning strategiesExecute the strategies brilliantly.Measure the impact of the strategies well in advance and develop a departmental team with personal capabilities.In the above case we are discussing about FLY-HIGH Company which was in operations since 20 years and has attained a demanding reputation by achieving consumer loyalty and operational efficienc. But, in the last decade steps have been made to make the air travel more convenient and affordable due to which many airlines faced various challenges as they had to bring down there profits. In this case Mr. Roger who was appointed as a CEO of the company wanted to change the situation by solving the issues that were faced by the company[CITATION Con00 \l 1033]. So he followed a multi-pronged approach he was very well aware of the responsibilities’.. The first leadership role that he fulfilled was to understood the environment in which the company was operating. He understood the need of strategy and decided to move the senior cabin crew to ground staff with a valued trainer and people developer roles along with that the policies of HR were revised and new cabin crew personnel were hired at less cost by receiving the training from the senior staff[CITATION Sen02 \l 1033].
According to the new training program the crew was multi-trained to handle the ground roles andthe in-flight roles that eliminated the need for dedicated roles.Answer 2:In the above mentioned case each level of analysis of the leadership theory that is individual, organizational and group was illustrated, the same can be explained briefly below. In regards to the individual level the CEO of FLY took the initiative as an individual thinking about his important roles as a leader and taking actions that can benefit all the employees of the company[ CITATION Rus01 \l 1033 ] . He further worked in group with all the employees of the company, making them aware about the present scenario and the steps that are required to be taken for future. He helped them in changing their roles and responsibilities and reigning them hard so that all the tasks can be performed properly. Mr. Roger also made decision of shifting thecrew members to the ground job due to which they became efficient in both the jobs[CITATION Yuk11 \l 1033].Talking about the organizational part It can be observed from the above case that Mr. Roger worked hard for the overall benefit of the company where he tried to bring down the cost of the company by appointing young members as a new cabin crew at a low cost and shifting the seniorcabin crew to the ground staff[CITATION Bry13 \l 1033]. This saved lot of cost of the company because the company was able to appoint new staff at a very low cost as compared to the previous and the training to those staff was provided by the senior staff itself which further helped in saving the cost of training[ CITATION Con001 \l 1033 ].
Answer 3: The case study is about an airline company called “FLY HIGH”. With their excellentclass of services they have achieved the status of the leader in the Asian regional airline industry.The FLY HIGH airlines is into the field for more than 20 years now and because of their extraordinary service experience they have won many awards and are recognized for their bestbusiness class, punctuality record and etc[CITATION Ber09 \l 1033]. The FLY HIGH airlines is thebest suited for the business travelers and for the senior travelers. It’s been more than 20 years now that the “FLY HIGH” airlines are leading the market with itsclass services. However in the last decade, things have drastically changed, the leader of theAsian regional airline industry is seems to be on its back foot because of the fierce competitionthat it is receiving from its competitors[CITATION Sto10 \l 1033]. In order to regain its formerposition of a leader, the newly recruited CEO Mr. Roger, has made plan in which they are notonly going to make the FLY HIGH airlines again flying high but its competition to be eliminatedproperly. In this question, we are going to discuss about the shift from the management paradigm to theleadership angle[CITATION Dub13 \l 1033]. There must be a question in the minds and heart of theaudience of this paper that, what is management? And what is leadership? Management is an artof managing things that will ultimately benefit he organization to earn profits. Managementmeans manage the things that can be controlled and dropped the things that have no scope ofgetting in control[CITATION Boo12 \l 1033]. However if we now talk about the leadership then“leadership is an art like management, but leadership cannot be taught to a person, it is an inbuilttrait of a human personality, those who have this trait in themselves ultimately achieves all thegoals of their lives”. Leadership in simpler words is a way of leading people r an organization insuch a way that when the scope of motivation equals to zero even that point or a person gets
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