Leadership and Management: Factors, Development, and Role in Business
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This report discusses the characteristics of a successful leader, theories on leadership development, and the differences between leadership and management. It also presents personal experiences on the importance of leadership in the workplace.
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Leadership and Management 1
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INTRODUCTION Leadership is the act of leading people and guiding them to achieve the goals by influencing with owns characteristics like intelligence, cognition, communication, motivation etc. whereas management is the task to plan, organize, coordinate and control to achieve targets (Guzmán, 2020)In the report the characteristics which are involved in being a successful leader would be discussed, and arguments would be presented that leadership qualities can be developed. For the purpose some theories like Kartz three skills and Mumford's full skills models shall be evaluated. The factors or elements which perseverates leadership from management will be taken into consideration and at the end of the report owns learnt experiences about leadership on the performed module will be presented. Question-1 FACTORS INVOLVED IN A SUCCESSFUL LEADER Leaderrefers to such person who takes the accountability of paving the way for its team to get success, the person who inspires others by its traits in order to guide them for achieving the goals. There are many of such abilities a great leader possesses so can place example before its followers and make them perform their best to ace the goals. A successful leader possesses many of such qualities like ability of keeping all people together, taking initiatives, being fearless, compassionate for the work, skilful, and ability to present itself as a role model before its followers. To make the discussion clear there are many of such theories who defines leader from different perspective as- Great Man Theory- Thomas Carlyle who is the man proposed the theory in the late 19thcentury (Hai, 2021)The theory is considered conventional since the arguments are presented in it. The theory claims that great leaders can not be made they are born and as per the need of time they get emerged and become great leaders. As per the theory such born leaders posses a range of good qualities which are gifted and unique in nature which also make them recognized among masses. They people own higher intellect, heroic courage, ability of taking initiatives, divine inspiration, unique individuals and many more such natural attributes, so as per the theory all such natural attributes are involved in being a successful leader. The theory is also abused since it has shown great inclination to the natural attributes which are already there in such person from its birth, Because the theory is traditional so 3
considered masculine traits in a leader which is not fitting in the modern frame of leadership. Ralph Stogdill's Common Traits- Mr Stogdill also presented his ideas on the leadership and what traits are needed in a good leader. As per his views ones can not be a good leader since owing some great traits but it largely depends on the prevailing circumstances too and how such person performs in those situations actually decides its success in leadership. He advocated that some traits are necessary to be there likeCapacity, achievement responsibility, participation and status (Sony and Naik, 2020)but solely having these traits would not help much. For being a successful leader ability of adaption as per the requirement of time and situation is the biggest phenomenon. Capacity and responsibility would make the performance tasks easier and achievement, participation and status would help to make others attracted so can ace success. Trait's approach- Trait approach of leadership has been propounded by Thomas Carlyle, it shares its roots with great man theory. The theory also believes that for being a strong and successful leaders some set of such traits are needed to ace accomplishment in the act of leadership. As per the theory for being a good leader qualities or some traits like- intelligence, integrity, determination, self-confidence and sociability etc. By such aristocratic traits a person can put example before its followers. The qualities like being skilful and having charismatic knowledge affects others and make them follow their leaders. Qualities like integrity and strong determination such traits not only escalate the ability to perform on merit but also ignite others who come in contact of such person (Krekó and Enyedi, 2018) For example-Steve Jobs who was founder of Apple incorporation had such traits like his charisma of performing his duty, ability of communication, convincing his colleagues, working hard till grab the aim these all phenomenon or rigorous traits of Steve Jobs made him one of the greatest leader of all time. Other example-One of the most admired leader of present time is Elon Musk and it is due to his enormous ability of using his traits for achieving the dreams. Like his celerity of mission, problem solving ability, aggressive optimism, ability of keeping all the members of the team together etc. 4
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Question-2 DEVELOPMENT OF GOOD LEADERSHIP Modern approaches of leadership believe that leadership is not a by birth phenomenon it can be developed by some set of efforts. Human being possesses a great constellation of skills and by indulging itself with greater inclination brings excellence to him. Keeping the argument in mind it would be fair to say, as other skills are developed by human being then for sure leadership skills can also be nourished. Leadership skills development-as other skills' leadership is also a talent or skill which can be robust by efforts and going through some efforts. There are some practices which are supposed to be followed in order to make the leadership skills thrive. For instance a person who wants to embed better leadership qualities need to inculcate some abilities like- taking on more and more work and projects so can learn more by facing challenges, other things like being aware of prevailing situations, striving to resolve conflicts of peers or people working under (Vrchota, 2020) Some other works like need to learn regularly, having good skill of following others and listening to great leaders carefully. For keeping itself inspired may use different approaches for instance reading other leaders, finding solutions in bad time, ignoring uncontrollable events etc. Kartz Three skills model-as per the view of Katz there are three main traits which may make a person great leader. For being a leader it is not needed to get birth with such traits but a person can enhance its leadership skills with these three skills- 1)Technical skills- a person who wants to be a good leader it is essential for him to have better command on its technical skills. Technical skills refers to knowledge of owns subject domain, or the knowledge of the subjects in which a person is going to work. If a person wants to be a good leader and working in certain field so having knowledge of the work, understanding of the circumstances and their impact, critical technical skills, office based competencies etc (Artamonova, Tarasova and Blaginin, 2019) 2)Conceptual skills- these are the most prominent skills for high level leaders. Having subject and domain knowledge is not sufficed for being a smart leader having conceptual understanding is quite essential. Ability of making plan or strategic plans 5
for the company considering values, mission, policies, ethics, objectives etc. into consideration. 3)Human skills- Which is also known as Interpersonal skills. What separates a leader from a manager is its ability to affects people who are working under him. Qualities like communicating, making people believe in their aims, guiding them timely in order to ace the goals these interpersonal skills make a person a great leader. Understanding the followers and as per their suitability transmitting information is such a skill which gives upper hand to the leader and helps in thriving leadership skills. Mumford'sfullskillsmodel-Itexaminestherelationshipbetweentheskillsand performance of a leader. As per its views capabilities make effective leadership and those capabilities can be developed over the time. As per his views there are some capabilities like Generalcognitiveability,crystallizedcognitiveability,motivationfactors,personality characteristics these all are those capabilities which make a person great leader. Mainly such components are divided among five parts which are as- Individual attributes, Competencies, Leadership Outcomes, Career Experiences and Environmental Influences. If a person utilizes these elements with proper efficiency then can be a good leader (Megheirkouni and Mejheirkouni, 2020) For example-there are many of such leaders by making mistakes and improving their capabilities they have been successful in leadership. Like Elon Musk whose projects were not getting intended success but by escalation of intellectual and cognitive capabilities he grabbed his aims and proved himself the best leader. One another instance-Abraham Lincoln is one of such example the person who faced a range of failures but his cognitive ability, motivation and ability to influence its followers not only made him one of the most successful leader but also proved that leaders do not get birth by some competencies and capabilities they can be thrived and perform better in the field (Tariq, and Abonamah, 2021) So from the discussion above it can be concluded that leadership is such a skill which can be developed by a person if its escalates some capabilities in order to perform better in the realm of leadership. These traits, qualities, skills may vary in different circumstances but by better adaption of the prevailing situations pave the way be being a good leader. 6
Question-3 Leadership- it refers to the ability of people and group or community to influence other members of enterprise. Management-itisdefinedthewayinwhichperformdifferentactivitiesand implementing an effective strategy of enterprise (Al Dereiand Musa,2022). For example- A manager of M&S accomplish its appropriate objectives with the help of different resources such as technological, human resources and information technological. Role of leader and manager- LeaderManager Leaders are created a specific vision, setup adirectionandalignwithbusiness objectives. The role of manager is to make an effective plan, organise and create a proper budget for handling business activities A good leaders are always inspiring and motivatingstaffmemberstoachieve desirable goals or objectives. Themanagerisalwayspushingstaffto achieve them. Aleadercanbeimprovedthinkingof employees so that they can build a strong team in the organisation. Agreatmanagerwillbechangingthe currentgoalsintospecificbusiness missions. Table: 1 By using Blake & Mouton’s Management and leadership, it can be identified the role of leadership in different situations. 7
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Figure: 1 Blake & Mouton’s Management and leadership (Source:Blake & Mouton’s Management and leadership, 2022) Concern for the production (task)- In this phase, a manager of enterprise is mainly focused on the production process of enterprise and providing direction to the subordinates towards goals of product development. For example- In M&S, manager will focus on planning and emphasizes the demand and provide the accurate schedules of task activities. Concern for people (relationship)- In this phase, it is focused on the relationship where how a manager will build with other staff members. For example- In M&S, manager will be trying to interact with staff members (Kalpokasand Radivojevic, 2021). In order to create an open communication and develop team work. This kind of process is helping to achieve desirable goals or objectives. Management of impoverished-Manager has achieved a low score in terms of production and labelled as representing different kind of management style. For example- In M&S, manager focuses on the putting efforts to maintain a good interpersonal relationship. it motives for managerial behaviour of people. Management of country club- manager and leader that score a low in terms of production. It is considered appropriate management style and pay more attention towardssecurity.Forexample-InM&S,managerbeliefsontheneedsfor accommodation and increase the performance of staff members. It emphasis of manager is given to the individual rather than other work outcomes. 8
Management related to the authority compliance- this kind of style is mainly used by manager in the organisation and increases the level of production and low on the people concern. Efficiency in business operations, manager will be trying to use a proper compliance and providing the better opportunity for staff members such as rewards, bonuses. Management related to the middle of road- the score of manager is medium and maintain level of production. For example- In M&S, manager would try to balance performance between organisation’s and needs of staff members. In this way, it helps to avoid conflict issues between staff members during task management. Team management-if a manager score the high in terms of production and high on the people concern. It can be possible due to the team management style. This kind of approach relies having on the making a better subordinates and encouraging a strong commitment, team work. With reference of Mintzberg’s management role, managers are playing important role in order to categorise into different clusters such as interpersonal, decisional and informational. In the context of interpersonal cluster, manager plays an important role to participate into different social activities or event such as training program management. On the other hand, the role of leadership is to motivate or inspire people and build a strong coordination with multiple stakeholders (Purwatiand Setiawan,2022). In terms of Informational cluster, it is becoming crucial aspects in order to identify that manager of M&S communicate, monitor, manage or distribute all necessary information at different level. In the context of decisional part, manager is responsible for eliminating disruptions in financial, human resources, technological activities. Mission for manager is to increase profitability as well as productivity of enterprise. The vision of leader is influence staff members and achieve desirable goals and objectives. The role of manager in terms of business execution process are improving the level of production and delivery services across global world. 9
Question-4 In my personal experience, I have been shared the opinion about the learning where I am using at workplace. As growing the business needs, it is important to understand the power of leader and how they can easily handle complex situation or condition in proper manner. I have critically chosen the “Steve Rowe” as leader of M&S firm. He was great leadership ability and capability to influence their staff members towards organisational goals achievements. In order to express personal opinion and sharing that Steve Rowe uses leadership qualities such as self-awareness, strategic thinking, civic-minded and cross- cultural communication or interaction. These are different qualities associated with Steve Rowe leader and impacts on the M&S business positively (Santosa,2022). By using different qualities, a leader can take important decision through strategic thinking and also motivating other people so that every can share their opinion or view point. This kind of process will help for leader to implement effective policies and procedures. On the other hand, the power of motivation ability is the most common quality of leader and used by Steve Rowe, a leader to handle the critical business situation in proper manner. I have been considered the French & Raven’s forms of power theory in order to focus on the leadership ability of leader. To understand the work of leaders and applied in the different forms. Generally, I have found that a leader could be used the power and influence other in different forms. In the context of Coercive power, a leader is able to punish a people for non- compliances at workplace. I have analysed that a leader can be used their power and abuse their staff members. This kind of approach is directly associated with negative behaviour of people. On the other hand, I have focused on the legitimate power which helps to improve ability of individuals and re-connect with obligation, responsibility to the management. For example- a leader in enterprise have been executed certain kind of punishment, rewards. It is becoming important aspect in terms of legislation power (Santosa,2022). I have developed ability to understand the power of leader and convince people for others. By using referent power, A leader can be used their ability in terms of administer who have gained personal acceptance and sense of approval. In the combination of individual’s power have supported in corporate strategy and handle critical situation under specific circumstances. 10
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According to French & Raven theory, I have been applied a reward power within organisation to increase the level of production through monitoring work. But in some cases, it is very difficult to create a materialistic thing and reward a large of associated, eliminate uncertain road-locks and ensure that finding the best possible solution (Swanson and et. al., 2022). For example- A leader can use reward power and promoting the significant role of every employees in the workplace. This kind of strategy is useful for enterprise to achieve desirable goals and objectives. By using Hersey-Blanchard model, A leader can be used the tasks-based leadership style and create a strong relationship with staff members at workplace. On the basis of situational, a leader will try to fulfil a specific demand of employees and finding the right balance between supportive nature and directive approach (Swanson and et. al., 2022). It implies that what a leader extent and emphasis on the concern about the effective tasks and focused on the development. In general, a level of directive behaviour or attitude is always influenced the leader to understand the development level of business across global world. Conclusion In above discussion, it has concluded that role of leader and manager plays an important in the organisation to achieve desirable goals or objective. In this report, it has been discussed the characteristics of leader or manager where how they were involved in business operational activities. Discussed and arguments on the leadership qualities which can be used or applied in the organisation. Based on the analysis, it has been examined the purpose different theories or models such as Kartz three skills and Mumford's full skills models. These are provided the right direction for leader or manager to achieve desirable goals and objectives. The documentation has been describe the different factors or elements that uses in the leadership and management, considering an important approach in the business success. Furthermore, it can be differentiated the role of leader and managers, identifying the significanceofleadershipandmanagement.Moreover,ithasbeensummarisedthe Mintzberg’s management role and focused on the comparison such as mission, vision. It reflects on the concept of learning and understanding where a leader gained through experiences, French & Raven power and heresy & Blanchard’s situational based approach. 12
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