Developing Leadership and Management Skills

This report analyses the importance of leadership and management skills in achieving organisational goals. It discusses various leadership and management theories, key performance metrics, and organisational leadership and management performance.

Developing Leadership and
Management Skills

EXECUTIVE SUMMARY
This report has analysed various theories that are based on the management and the leadership. It can be evaluated that
leadership skills and the management skills play an important role in the growth of business. Different kinds of leadership skills
have been evaluated. Key Performance Metrics have been analysed in relation to the company. Organisation leadership and
management performance have also been analysed.

Contents
EXECUTIVE SUMMARY.............................................................................................................2
INTRODUCTION...........................................................................................................................4
MAIN BODY...................................................................................................................................4
Analysis and comparison of leadership and management......................................................4
Key performance metrics of organisational structure............................................................5
Organisational leadership and management performance......................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
Books and Journals.................................................................................................................7

INTRODUCTION
Leadership and management skills play an important role in the life of individual to achieve more growth and success in the
future. This type of skills helps the individual to effectively communicate and co-ordinate with the others. Leadership skills facilitate
the individual to carry out the operations of the organisation in the right direction (Wells, 2021). As well as management skills helps to
manage all the activities of the organisations in an effective manner. For this report, Tesco has been undertaken into account. It is a
British multinational grocery company that was founded in 1919 by Jack Cohen. Tesco have the supermarket across the UK and they
have mainly operations in the segment like books, clothing, electronics and financial services etc. In this report various types of
leadership and management theories will be discussed in relation to the organisation. Comparison of leadership and the management
skills will also be analysed. Along with that there will be the evaluation of the various key performance metrics in relation to the
organisation. At the end of this report there will be discussion about the management and the leadership performance.
MAIN BODY
Analysis and comparison of leadership and management
Leadership can be defined as the quality of the individual which facilitates them to lead the operations of the employees in the
company towards the achievement of the goal of the organisation (King, 2018). This helps the company to encourage and motivate the
employee which results in the success of the company in the future. Some of the leadership theories are mentioned below in relation to
the Tesco:
 Transformational leadership theory: This type of leadership can be defined as the relationship between the leaders and
the employees in the organisation. This theory explains that the leader not only focused on the goal of the organisation but
as well as they also encouraged the employees to work with their full potential. This type of theory helps the leader to
involve the employees in performing the task better (Megheirkouni and Mejheirkouni, 2020). Leaders of the Tesco ensure that
they give proper training to their employees through which they can do the work effectively. Leaders regularly motivate
the employees to reach their full potential.
 Contingency theory: This theory explains that there is no one particular way of leadership style that can suit every type
of situation. This focuses on that the leader should be flexible in nature as while choosing the course of action according to
the requirement of the task. Leaders of the Tesco ensure that they should make the changes in the future if any problem
arises in the company. This helps the company to work effectively with the new ideas and the decisions.
 Great man leadership theory: It is one of the oldest leadership theories that explain that the individuals are born with
the leadership skills. It means that a person has the ability to influence the people from their birth (Holt, Hall and Gilley,
2018). Leaders of the Tesco Company poses leadership skills like problem solving, decision making and effective
communication etc. This helps the company to carry out the operations in a given time and also help them in more growth
in the future.
There are various types of management theories that the management department of the organisation uses. It helps the business
to take decisions effectively and also helps them to increase the productivity of the operations (Bush, Bell and Middlewood, eds., 2019).
Different kinds of management theories are discussed below in relation to the organisation:
 Bureaucratic management theory: This theory was developed by Max Weber. This management theory focuses on
that the organisations should make an effective structure in which the rules are clearly mentioned. This facilitates the
manager of the companies to divide the work effectively to the employees and also help them to make strict rules and
regulations in the company in order to carry out the work. The management department of the Tesco ensure that they
should effectively divide the work by giving some authority to the employees according to the task. It facilitates the
employees of the company to effectively communicate with the upper level of the management in a fast manner.
 Scientific management theory: It was developed by Fredrick Taylor which mainly helps the organisation to improve
their performance in the market. This theory of management focuses on that the leaders of the companies should
motivate the employees in order to reach the goal. This theory facilitates the leaders and the managers to effectively
distribute the roles to each and every employee (Bottomley and Willie Burgess, 2018). Management department of the
Tesco Company ensures that they should conduct motivation and decision making programs through which they can
make effective strategies. This theory helps the organisation to achieve the goal and the objectives.
 Systems management theory: This theory of the management explains that a business consists of various elements
that help them to carry out the operations effectively. In the company or the organization the employees are the most
valuable assets that the organization has to achieve the goals and the objectives in the market. Manager of the Tesco
ensures that they should collaborate with the different departments which help them to become more successful in the
market.

Comparison between Leadership and Management
Leadership Management
 Leadership can be defined as the quality of the
individual to influence various people towards the
goal of the organisation.
 Leaders of the organisations have the responsibility
to solve the problems that arise in the workplace.
 Leaders play an important role by dividing the duties
to each and every employee which helps them to
carry out the operations.
 Leaders have the responsibility to achieve the goal of
the organisation by carrying out the work according
to the plan that has been made.
 One of the main tasks that managers of the company
have to perform is that they have to take effective
decisions in the company.
 The management department of the companies make
new strategies and also innovate new ideas to
achieve more success in the market.
 Managers are at the above position from the leaders
and they can give orders to them to carry out the
operations in effective manner.
 Managers involves the leaders of the company in the
decision making process through which they can
make new strategies and plans.
Key performance metrics of organisational structure
Key Performance Metrics facilitates the organisation to analyse and measure the performance in the market. These tools
are used by the organisations to find out whether the goals for the targets are achieved in the market or not. KPIs help the
business to focus on the important aspects through which they can get more outcomes (Fusarelli, Fusarelli and Riddick, 2018).
There are some of the key performance indicators which facilitate the organisation to analyse the performance that are discussed
below in relation to the Tesco:
 Customer Satisfaction: It is also one of the most effective indicators that have the business to find out how they are
performing in the market. This Metrics focuses on that the business should make the products and services according to
the preference of the customers. If there will be high customer satisfaction then the company will achieve more success in
the market. Tesco ensure that they should analyse the needs and demands of the customers and according to that they
make the products and the services. This tool helps them to find out the performance of the company effectively.
 Revenue Growth: It is one of the most effective key performance indicators that the organisation can use to analyse the
revenues which they have made at a particular time (Succi and Canovi, 2020). Upper level management of the Tesco ensures
that they should use this indicator which helps them to find out there performance in the market. They generally measure
their performance by evaluating the profit they had generated. This indicator has the organisation to make changes in the
course of action if the revenues are less than the predicted.
 Profit Margins: It is one of the most important tools that help organisations to measure performance in the market. In
today's time the competition has increased so much so in order to survive business needs to generate more profit in the
market. Profit is one of the main sources which help the business to stay longer in the market. Tesco uses the stool to
analyse their performance as it directly contributes to the success of the company.
Organisational leadership and management performance
Leadership in organisation can be defined as the effective approach which facilitates the leaders to make new strategies
and plans in order to enhance the productivity in the operations. This type of strategy helps the business to accomplish the goal
and the targets that they have made. Leaders of the Tesco company are very experienced and professionals in order to take new
decisions and develop new ideas which helps the company to generate more profit in the future (Golensky and Hager, 2020). This
facilitates the leaders of the company to make important decisions in order to improve the different areas of the organisation. On
the other hand performance management is a framework that helps to measure the performance of the various employees in the
organisation. Tesco company effectively managed their performance with the new techniques. Tesco ensures that the leaders and
the managers of the company should effectively co-ordinate with each other which helps them to accomplish the goal in the
market.
Along with that the management department of the organisation also plays a vital role in carrying out the operations
effectively. Management department of the Tesco focuses on to develop new ideas and innovate new products and services
through which they can stay ahead from the competition (Pastor and et.al., 2021). Leaders play one of the most important roles in
improving the performance of the employees towards the goal of the organisation. Performance management facilities the
organisation to increase the productivity of the employees. In relation to the Tesco, they critically analyse the opportunities and
the threats that are present in the market.

Relationship between the performance management and the leadership
 Leaders needs to focus on the team effectiveness: Leaders of the organisation should have to be more effective which helps
to increase the productivity of the employees in order to achieve the targets. The management department and the leaders
should effectively co-ordinate with each other. It is the main responsibility of the leader to achieve the target of the company
that has been decided by the management department (Boardman, Munro-Berry and McKimm, 2021). Leaders of the Tesco always
ensure that they make an effective strategy which helps them to carry out the operation smoothly in the workplace. The upper
level of the Tesco always provides training to various leaders through which they can obtain new skills. Leaders should work
in a clam way which helps them to solve the problems that arise in the company.
 The teams in the organisation needs leaders to create performance strategy: It is one of the most important responsibilities
that leaders should carry out. They should have to critically analyse the performance of the employees and should encourage
them to work effectively in order to achieve the target (Ahrari and et.al., 2021). On the other hand the management department of
the company measures the performance of the leader as well as the employees. Leaders of Tesco Company performed this duty
in an effective manner and regularly implements new strategies to enhance productivity in the workplace. Effective
coordination of the leaders with the management department helps to increase the performance as well as the profits of the
company. Leaders also have to perform a main duty that they should have to divide the work according to the capability of the
employees.
 Leaders track and analyse the performance of the data: Leader should analyse the problems that are being faced by the
employees which helps them to become more productive and effective towards the organisational goal. The main target of the
leader is to analyse the performance with effective tools and techniques. The management department has the power to take
actions if the leaders are unable to find out the more potential in the employees performance. Leaders of the Tesco Company
effectively communicate with the management department in order to analyse the performance of the employees. It facilitates
the organisation to make more profit by eliminating the unnecessary actions (Barr and Dowding, 2019). The working
environment of the organisation also plays a vital role in achieving the goal of the organisation. If the working environment
will be healthy and safe then the staff will be able to carry out the work in a positive manner. This will ultimately result in the
achievement of the target that has been made by the management department. Tesco Company ensures that they make a
healthy environment in the company through which employees stay motivated. Company’s leaders and the management
department work co-ordinately with each other in order to accomplish the goal.
CONCLUSION
From the above report it can be analysed that leadership and management skills play a vital role in the organisation to
achieve the goal and the targets effectively. These type of skills facilitate the organisation to carry out the work in a right
direction with the given time and resources. As well as the management skills helps the business to make effective strategies
and plans in order to accomplish the goal. In the above report various types of leadership theories have been discussed that
help the business to perform better in the market. These theories help to better understand the concept of leadership and how
they perform their task in the company. Along with that various management theories have also been analysed in relation to
the organisation. Various types of points have been undertaken to find out the comparison between the leadership and
management in the organisation. This comparison helps to find out the core work of the leaders and the manager. Various
types of key performance metrics have also been evaluated in relation to the organisation. These tools facilitate the company to
effectively analyse the performance in the market. At the end of this report organisational leadership and management
performance have been discussed.

REFERENCES
Books and Journals
Ahrari, A and et.al., 2021. Leadership Development Programs for Radiology Residents: A Literature Review. Canadian Association of Radiologists
Journal, 72(4), pp.669-677.
Barr, J. and Dowding, L., 2019. Leadership in health care. Sage.
Boardman, N., Munro-Berry, J. and McKimm, J., 2021. The leadership and followership challenges of doctors in training during the COVID-19
pandemic. British Journal of Hospital Medicine, 82(2), pp.1-9.
Bottomley, K. and Willie Burgess, S., 2018. Changing generations in today's workforce: Leadership skills for Millennials. Employment relations
today, 44(4), pp.5-9.
Bush, T., Bell, L. and Middlewood, D. eds., 2019. Principles of educational leadership & management. Sage.
Fusarelli, B.C., Fusarelli, L.D. and Riddick, F., 2018. Planning for the future: Leadership development and succession planning in
education. Journal of Research on Leadership Education, 13(3), pp.286-313.
Golensky, M. and Hager, M., 2020. Strategic leadership and management in nonprofit organizations: Theory and practice. Oxford University
Press.
Holt, S., Hall, A. and Gilley, A., 2018. Essential components of leadership development programs. Journal of Managerial Issues, pp.214-229.
King, M., 2018. The impact of LTA volunteerism on leadership and management development: An autoethnographic reflection. In The role of
language teacher associations in professional development (pp. 283-294). Springer, Cham.
Megheirkouni, M. and Mejheirkouni, A., 2020. Leadership development trends and challenges in the twenty-first century: rethinking the
priorities. Journal of Management Development.
Pastor, C.K and et.al., 2021. Leadership and Management Competencies of Non-Teaching Personnel of Pangasinan State University. Available at
SSRN 3880029.
Succi, C. and Canovi, M., 2020. Soft skills to enhance graduate employability: comparing students and employers’ perceptions. Studies in higher
education, 45(9), pp.1834-1847.
Wells, S.J., 2021. Women entrepreneurs: Developing leadership for success. Routledge.