Developing Leadership and Management Skills for Organizational Performance: A Case Study of Marks and Spencer

Developing Leadership
and Management
Skills

Contents
INTRODUCTION...........................................................................................................................1
TASK...............................................................................................................................................1
Analysis and comparison of leadership and management......................................................1
Key performance metrics of organizational sector/market/industry......................................4
Organizational leadership and management performance.....................................................5
CONCLUSION................................................................................................................................7
References:.......................................................................................................................................8

INTRODUCTION
The art of motivating a group of individuals for acting in order to achieve the common
goals and objectives is defined as the leadership. In the context of business, it can be defined as
the process of directing employees through the strategy of meeting the needs of organisation.
Where as the management is defined as the process of planning, organising, staffing, directing
and controlling all the functions of organisation in order to attain the organisational goals and
objectives. The person who perform the function of leadership is known as leader and the person
who perform the function of management is known as manager. In the context of a business
organisation, it is necessary to have all the relevant skills in leaders and managers in order to
perform the functions of leadership and management in an effective and efficient manner (Cole,
2018). The skills of leadership and management are the capabilities of individuals which help the
oversee processes, guiding initiatives along with steering all the employees to attain the desired
goals and objectives. The chosen organisation for this report is marks and Spencer which is a
British multinational retailer of food products, clothing and home products. It is a public
company serving customers worldwide and it was incorporated by Michael Marks and Thomas
Spencer in Leed in 1884. it's headquarter is located in London, England, United Kingdom.
Currently, more than 959 stores are working across the United Kingdom. This report include the
analysis and comparison of leadership and management along with the key performance metrics
of organisational sector. In addition to this, it also deals with the organisational leadership and
management performance.
TASK
Analysis and comparison of leadership and management
Leadership is defined as the art of motivating and guiding the individuals in order to
attain the common goals and objectives in the particular situation. The skills of a leader helps the
individuals in developing the confidence and passion, so that the work can be performed
effectively. In simple words, it can be explained as a procedure of inspiring others to perform the
specific tasks. By performing leadership skills, leaders can add special character for influencing
the people working in the organisation so that they can move in the defined direction (Esoimeme,
2020). Management is defined as the set of various beliefs which are related to the purpose,
organising, directing, planning and controlling the activities or functions of a business
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