Leadership and Management in the Workplace

This report discusses leadership and management in the workplace, including different theories such as transformational and contingency theory, a comparison of two organizations (Marks & Spencer and Tesco), the importance of culture and the role of leaders and managers, and the impact of leadership and management on organizational success.

TASK 1 LEADERSHIP AND
MANAGEMENT IN THE
WORKPLACE

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Leader and manager.....................................................................................................................3
Analysis of different leadership theory with impact on effectiveness.........................................3
Comparison on two different organization based on leadership and management.....................4
Importance of culture and role of leader and manager................................................................5
Reflecting on impact of leadership and management..................................................................5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................1

INTRODUCTION
This report will identify the leader and manager and analysis the some leadership theory
with their impact on effectiveness and decision-making. It will also discuss the comparison of
different organization on the basis of their leadership and management. Their will be importance
of culture and role of leaders and manager and it would critically reflect on impact of
management and leadership.
MAIN BODY
Leader and manager
Leadership is known as the capability of any individual or group to provide influence
over their subordinates and gave the significant role in effective decision-making changes.
Leaders are useful for organization for effectively handling the business aspects and improving
the overall productivity. Leader provides the motivation to their team member and develop the
better work culture to introduce with the better future outcomes for company. Such effective
leadership qualities are beneficial for employee and organization growth. Soft skills are the traits
which make good worker where leader provides the better communication, collaboration in
teams. Further these skills gives access to setting goals and influence people by inspiring and
motivating them by building the strong team in the organization (Samul, 2019). Also, they
respect their employee help them in failures to improve their performance in efficient way.
On the other hand managers plays significant role in utilizing the resources that is
available to individual in the organization and their skills are essential for achieving better result.
The hard skills of manager refer to the job related knowledge and ability which employee
requires to perform their job role effectively. The soft skills are the personal qualities which
support individual to thrive in work culture. The effective manager are able to deal with leading
teams and help them to grow. The leaders and managers are almost same in where they aim at to
enhance the organization performance in more favourable terms. Both of them look to develop
supportive communication and team effectiveness and encourage them to reach their potential.
Analysis of different leadership theory with impact on effectiveness
There are various theories of leadership which describes how the leadership styles varies
according to the different qualities. Such in analysing to the leadership theories, main theory is
transformational theory which is found at all levels of organization such as team, departments,
divisions. Such leaders are source of inspiration and thoughtful thinkers and for bringing changes

such leaders exhibit the four factors like inspirational motivation, intellectual stimulation,
idealized influence, individualized consideration (Alzghoul and et.al., 2018). Secondly,
contingency theory is also part of leadership theory and it is also known as situational
leadership that suggest based on situations different leadership styles essential for various
circumstances. The leader adapts the best style and supply the needs of employee in the specific
situations. On the basis of contingency theory it impacts in better term for leaders approach to
decision-making varying upon the situation. By transformational theory leader adapt the bets
style and impact over the organization n effective ways. Providing inspiration to employee and
levelling up their performance to higher levels. Both theories are essential for leadership
effectiveness and decision-making process, also in similar way decision-making can be used to
many ways to identify the problem, gathering information and assessing the situation, developing
the potential solutions etc. Contingency theory suggest the best way to execute and asses the
situation and competitive environment. With transformational theory leader can provide
inspiration and come up with innovative solutions for such problems.
Comparison on two different organization based on leadership and management
The leadership is important for all the organization to conduct their activities in suitable
manner as such while in comparison of organization. Marks & Spencer and Tesco belongs to
retail industry where they follow different leadership based on approaches (Breuer and Szillat,
2019). The leadership of M&S is based on consultative in which leaders consult with their
assistants before making any important decision. They target team building and use the skill of
other for developing plans and making decisions. Thu, such consulting practice influence the
employee motivation in engaging various activities as being part of business. The leaders get
creative ideas and information where it might easy to identify about changes that should be
considered for bringing in organization. They introduce immense changes for company by
adding value for entity.
Tesco adapts democratic leadership style which is also called participant leadership
whereby employee concerned during decision-making. As being the effective leader, in the
organization the leadership follow the process of motivating employees and organization
continues in supplying good and service to their respective customers. Democratic leadership
style highlight significant of respecting suggestion provided by employee in decision-making

process (Haddud and McAllen, 2018). Respecting employee is the way of encouraging and
inspiring them is the process for providing better quality service to customer.
Importance of culture and role of leader and manager
Leadership culture is essential for building organizational culture, the culture depends
upon how leaders interact with their team members. In such way leaders operate, make
decisions, and communicate. This is based on everyday work environment which include their
behaviour, beliefs, and values. Such culture influence the various business aspect and develop
the positive and motivated work force leading to get the business goals and objectives. Thus,
effectual leadership and management is aligned with such culture and impact their performance.
With culture the role of leader and manger is understood the behaviour and work as well as how
they work together (Thakur and et.al., 2019). The leader and managers can develop the changes
and develop the changes in the working environment, improve the overall workflow. Whereas,
all the issues and conflicts is part of culture where the affective leaders play major role with
suitable skills to deal with such situations and implement the better change with developing
better work culture. Positive work culture is essential for individual and team to perform their
best towards the organizational goals and objectives.
Reflecting on impact of leadership and management
Leadership and management are the important sources of organization, as such they
manage various departments and activities in the organization. The leaders are the essential
sources who provide the motivation to employees and maker effective communication in the
organization to carry out the positive work culture in the organization (Golensky and Hager,
2020). Also, there are hard and soft skills which describes the leadership qualities and efforts
which he can provide to organization. Overall they provide the better outcomes for business
activities as such leadership make major contribution towards organizational success. Although
leader influence variety range of outcomes that would be consisted of turnover, customer
satisfaction, revenue, sales and productivity. The better leadership develop the employee
engagement and passion, that leads to peak level of customer loyalty, service and ultimate
profits.
CONCLUSION
According to above report it has identified about what is leadership and management and
analysis the various leadership theory with their impact on effectiveness and decision-making. It

has been also discussed the comparison of organization like Tesco and M&S on the basis of their
leadership and management style. Further, it had been evaluated importance of culture as well as
role of leaders and manager. At last, it had been reflected on impact of management and
leadership.

REFERENCES
Books and journals
Alzghoul, A., and et.al., 2018. Knowledge management, workplace climate, creativity and
performance: The role of authentic leadership. Journal of Workplace Learning.
Breuer, S. and Szillat, P., 2019. Leadership and digitalization: Contemporary approaches towards
leading in the modern day workplace.
Golensky, M. and Hager, M., 2020. Strategic leadership and management in nonprofit
organizations: Theory and practice. Oxford University Press.
Haddud, A. and McAllen, D., 2018, August. Digital workplace management: exploring aspects
related to culture, innovation, and leadership. In 2018 Portland International
Conference on Management of Engineering and Technology (PICMET) (pp. 1-6). IEEE.
Samul, J., 2019. Spiritual leadership: Meaning in the sustainable
workplace. Sustainability. 12(1). p.267.
Thakur, A., and et.al., 2019. The development and validation of a workplace-based leadership
program for senior residents in psychiatry. Academic Psychiatry. 43(1). pp.123-127.

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