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Report on Leadership of Global Hospitality

   

Added on  2020-04-15

12 Pages3720 Words40 Views
LEADERSHIP OF GLOBAL HOSPITALITY1LEADERSHIP OF GLOBAL HOSPITALITYName:Institution:Course Code:

LEADERSHIP OF GLOBAL HOSPITALITY2LEADERSHIP SKILL-BUILDING EXERCISE 1-2.My leadership portfolio.I intend to become an authentic leader in the community who will be offering leadership training to different groups of workers, organizations and companies. This will assist me in promoting leadership skills to a wider region within a short period of time (Piasecki, 2009). I also want to be a family person whose skills and expertise can be extended to the larger part of family members and relatives. Again, I aim at forming a healthy strong family that will use leadership skills to solve issues as well as to pave way forward for personal development and team performance. I have leadership capabilities that can be of great use in developing the performance in different areas such as companies and business enterprise. These capabilities are based on various roles that are mandated to undertake. These roles are described as follows.Figurehead role. The mandate allocated to me as a figurehead leaders include engaging in ceremonial activities in the firm. Again, this role may as well include some tasks such as maintaining peaceful relationships between clients and customers by entertaining them (Richard, 2014). I have a responsibility of seeing off official visitors, represent my organization in external activities and propel gathering outside organization on behalf of the organization. Spokesperson role.This role can be executed via four main levels. That is, upper level management, professional colleagues, clients or customers and other categories of company stakeholders such as labour force unions. I have leadership capability of performing this roles for quality performance of the company.Negotiation capability.This aim at generating resources to the company. They may include activities such as bargaining for funds, equipment and facilities from supervisors so as to promote execution of objectives, bargaining for workforce so as to meet deadlines and targets, bargaining with suppliers so as to receive materials and other resources in appropriate time and to bargain for compensation and

LEADERSHIP OF GLOBAL HOSPITALITY3salaries for job candidates (Schwalbe, 2015). This is usually done by recognizing efforts made byworkmates. Team building capabilitiesIn any organization, it is very important to embrace teamwork. A team will achieve more objectives than an individual. It is important to create a team that will work effectively and efficiently (Wheelen & Hunger, 2007). Team building process involve recognition of team efforts and personal contribution offered by an individual in the team. It also involve identification of activities that can boost team morale and to hold meetings so as to discuss way forward for the team. Team player skillsEfficient and effective worker in any organization must be a team player. A lot can be achieved if worker join efforts rather than working at individual level (Kotler, 2011). A team player must display some characteristics that demonstrate teamwork. They include appropriate personal conduct, loyalty to management teams and working together with other workers by demonstrating cooperation with other team membersTechnical problem solving capabilities.This role involves identification of problems and provision of solutions. This role is mostly executed by supervisors and managers so as to assist junior staffs in solving problems. Entrepreneurship capabilities.Large organizations need to innovate ways of increasing net worth and revenue. They need to be sustaining in the long run. Thus, managers need to be entrepreneurs so as to identify business strategies of investment. For instance, I assisted my company in setting new retail stores outside country so as to enlarge market for our products. By selecting entrepreneur as a role, it is possible to create business ideas for the company (Jonasson, 2012). In that case, we relate to an existing company offering products and services. Then, though this role, more gaps are identifiedso as to generate more revenue. Assuming that my company deals with sales of land, it is possible to generate a corresponding business idea. In that case, the company can start a section of building and construction so as to offers services to clients who buy land (Verboncu & Condurache, 2016). Thus, the client will not bother looking for a constructor since the company manage both tasks simultaneously. Therefore, in case an opportunity arise, the company will be able to earn from the two jointly related activities.

LEADERSHIP OF GLOBAL HOSPITALITY4Strategic planning capabilities.It is important to set sustaining policies, goals, procedures and practices. Managers need to be strategic planners so as to reach resources in external environment (Hubbard, 2016). This role is capable of doing now. For instance, the company can offer products to customers at affordable prices so as to achieve competitive advantage.Capability to execute strategies.This role has a perfect positive correlation to strategic planning. This is because executor implement strategies so as to achieve set goals and objectives. This role is capable of doing now. For instance, I allocated funds for construction of retail stores.Experience.1.I represented my company during annual general meeting held for purposes of reviewing annual performance as a manager of my company. 2.As a manager of my company, I communicated to interested clients to apply for tenders so as to facilitate smooth flow of activities in the company.3.As a manager of my company, I bargained for release of funds from our headquarters so as to buy machineries and equipment for manufacturing department.4.I managed to organize a motivational workshop last year so as so train workmates on how to manage time at workplace and how to reduce stress and fatigue after work. This motivated many of the workers. 5.I identified that temporarily meetings to review on team performance enabled the company to grow from 12% to 21% within one year.6.For instance, I joined my team members in selling insurance policies to customers and clients.LEADERSHIP SKILL-BUILDING EXERCISE 2-3.My leadership portfolio.This involve my traits, motives and characteristics. 1.Insight to assist the company to solve technical problems. Three years ago, ABC Pharmaceuticals Company experienced delay of imported medical products due to slow shipment process. As a managing director, i realized that many medical health centers areaffected by shortage of medical products. I consulted the shipment company on reasons behind delay. I wrote a report to Shipment Company addressing the priority of the import

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