Leadership in Healthcare Organisation

Running Head: Leadership on Healthcare Organisation
LEADERSHIP IN
HEALTHCARE
Essay
SEPTEMBER 11, 2019

Leadership on Healthcare Organisation 1
LEADERSHIP IN HEALTHCARE ORGANISATION
Leadership is critical in any healthcare organisation for strengthening the quality and
integration of care. A leader is a responsible person of the organisation who motivates
individuals, teams, and group of people to give their best so the organisational goals and
objectives can be achieved within the predetermines standards and criteria (Mosadeghrad &
Ferdosi, 2013). The roles of a leader directly associated with the performance of employees and
overall organisational performance. Leadership in nursing practice is directly associated with the
quality care and associated measures. This essay analyses the role of a leader in healthcare
settings and also studies that how and why developing a leader can influence and impact the
healthcare services at individual level, team level, and service level. The essay also includes
some of my personal observations and experience that strengthen the role of a leader in the
healthcare organisation.
Leadership can be defined as an ability of a person to influence, motivate, and encourage
people towards their goals or towards the organisational goals (Bolden, 2011). A leader is
generally guiding and direct a group of people or an organisation who are working together for a
common organisational objective. In healthcare organisation, all people including nurse,
physicians, staffs, and even the sweeper of the organisation are working together to provide a
better healthcare service to the patient and their work approach complimented to each other to
provide best service to the patient including safety and hygiene. In such a situation a leader helps
the people to understand their roles and responsibilities towards the patient who need extreme
care and support from the healthcare staffs. A leader is generally responsible to directing or
controlling the activity of a group of people or of a team towards a common goal. Therefore, it is
necessary for the leader of the organisation to care about each and every people who involved in
any type of patient care work in the organisation (McAlearney, 2010). There are various styles of
leadership such as transactional leadership, transformational leadership, autocratic style of
leadership, authentic leadership, task oriented-leadership, laissez-faire leadership etc. However,
one of the famous leadership styles in healthcare organisation is transformational leadership.
Transformational leadership motivates and encourage people and set a standard for other people
to follow. It is really good for a leader to boost the moral and confidence of employees in

Leadership on Healthcare Organisation 2
healthcare organisation and it can be started from the individual level. However, the transactional
leadership based on the “carrot and stick” concept where followers get the appreciation from
leader when they perform well and punished when they failed to perform. It is really beneficial
for a healthcare organisation that a leader understands the responsibility of motivating and
encouraging people and perform the duties in accordance with organisational goals and
objectives.
Quality of care in healthcare organisation is really important and it is vital for
organisational success and growth. As a student of nursing, I have done my nursing practice in
the ABC healthcare organisation where I have observed the importance of a leader in the
healthcare services. I have found the Registrar of the organisation observe every activity of
people and ask them to perform their best for the organisation and for the life of patient. The
major focus of the leader of the organisation was on proper coordination and effective
communication among the organsiational people (Patel, Warren, Humphris, Ahmed, Ashrafian,
Rao & Darzi, 2010). He meets every people of the organisation who involved in patient care and
directly ask about the issues and problems that occurs during delivery of patient care and quality
services to the people in the organisation. He also cares about the need and requirement of every
individual in the organisation and motivate them towards the organsiational main objective to
deliver best patient care in the organisation. Care is really important in any healthcare
organisation. According to The Institute of Medicine OM, there are six components of high-
quality care: Safe, effective, reliable, patient-centered, efficient, and equitable (Baker & Denis,
2011). These factors decide the care quality and measures patient satisfaction and outcomes. In
healthcare organisation, management and leadership both terms are used interchangeably but the
management functions can provide leadership and leadership activities determines the function
of management and contribute in effective managing work in the organisation (Weberg, 2010).
Leadership is generally defined as the behavior of an individual that directing the activities of an
individual, group, or organisational people. The leadership theories define various roles and
responsibilities of a leader and its change over time. The situational theory and contingent theory
of leadership identified the importance of employee’s performance, needs of worker, quality of
workplace environment, and situational pressures etc. between 1950 and 1980 (VanVactor,
2012). However, in a healthcare organisation, it is really essential for a leader to create a positive
and interactive environment with the followers, so the patient can get better services in the