Resolving Conflicts through Effective Leadership

Leadership

Cover Points
• Selection of the Scenario;
• Questions to understand the scenario;
• Strategies, models and methods to
resolve the issue;
• Interventions.

Introduction
The following report is prepared in order to
understand how different conflicts can be
resolved through effective leadership.

Selection of the Scenario
A situation of leadership wherein the
communication barriers between John
and Harry was selected. The first
scenario is between John who is blue
collar worker is dissatisfied with his
supervisor as he seems pre-occupied
with his work and does not involve in
performance improvement issues.
Second scenario is wherein Harry who
is furious with John because of his
dissatisfied behaviour towards work.