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Leadership Style in Domino’s Pizza

   

Added on  2020-01-28

9 Pages2011 Words3935 Views
LEADERSHIP INACTION

Table of ContentsINTRODUCTION.....................................................................................................................................1Principles of scientific management..........................................................................................................1Domino's pizza's work team..................................................................................................................1Leadership style used in Domino’s pizza based on Fayol's 14 principle of management.....................1Application of scientific management principles in work team............................................................2Effect of scientific management on motivation of employees...............................................................2Conclusion.................................................................................................................................................3RECOMMENDATIONS...........................................................................................................................3REFERENCES..........................................................................................................................................5

INTRODUCTIONPrinciples of scientific management are formed with an objective to design a system in whichemployees are trained and developed to work for utilizing their best potential. Present report is basedon Domino's Pizza, which is an American restaurant pizza chain. Cross-functional team of Domino'spizza has been selected as work team in the report. In addition to this, principle of scientificmanagement is explained along with motivation theories.PRINCIPLES OF SCIENTIFIC MANAGEMENT Principles of scientific management helps an organization to increase its efficiency by makinguse of scientific and quantitative tools of management. Scientific management (SM) principles have two different approaches given by Taylor andHenry Fayol. Both the approaches are relevant for modern organizations. Taylor gave system forscientifically selection, training and development of each worker (Locke, 1982). Fayol gavecontribution to scientific management by giving 14 principles which suggest method for improvingorganizational structure. The principles of management given by him include division of work,authority and responsibility, discipline, unity of command, unity of direction, remuneration andcentralization (Rodrigues, 2001). Both the principles given by Fayol and Taylor are relevant forDomino's pizza' and methods suggested by SM principles proves efficient in improving working of thecompany and increasing productivity of its workforce.Domino's pizza's work teamCross-functional team of Domino’s pizza's consists of management of people associated withmarketing, human resource, finance and supply chain department of the firm. Each employee in Pizzastore is given specific tasks like taking orders over counter or phone (Customer ServiceRepresentative), making pizzas, labeling the boxes with order details and sorting them and dispatchingit for delivery or takeaway.Leadership style used in Domino’s pizza based on Fayol's 14 principle of managementParticipative leadership style is used in Domino’s pizza to increase workforce participation. Itincreases involvement of employees in the decision-making process by encouraging employees to giverecommendations and suggestions for improving working methods. Scientific management principle1

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