Leadership Styles and Workplace Culture in Healthcare
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AI Summary
This report discusses the importance of leadership styles and workplace culture in healthcare. It covers the benefits of a no-blame culture and how different leadership styles can improve communication and culture in healthcare. The report evaluates democratic and transformational leadership styles and their impact on healthcare goals. It also highlights the consequences of poor services for patients and the need for effective leadership in nursing.
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PROJECT
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TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Workplace culture and no blame culture for improving the patient safety.................................3
Leadership styles to achieve the health care goals......................................................................3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Workplace culture and no blame culture for improving the patient safety.................................3
Leadership styles to achieve the health care goals......................................................................3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5
INTRODUCTION
Project defines as implementation of specific plans, proper research and strategies it is
most important part of the health care. Project can be seen as a successor for the business.
Different leadership styles describe about the manner through which leader can change the
environment of the health care. It allows the leader to implement ideas and motivate their teams
to right direction. This report will cover how leadership style improve communication and
culture in health care also how it facilitates to change to achieve the health care goals.
MAIN BODY
Workplace culture and no blame culture for improving the patient safety
Workplace culture defines the different cultural beliefs, shared information, philosophies
and experiences that people shared in their workplace. Workplace culture includes better
leadership, better services to the people. In health care their workplace culture plays an important
role in the treatment of their patients (Giddens, (2018)). No blame culture has main objective to
improve the quality of treatment given to the patient. Through which healthcare staffs can learn
from their mistakes and take all the safety measure to not repeat mistakes again or to improve
their treatment services given to the patient.
Leadership styles to achieve the health care goals
Leadership style plays an important role to achieve the goals of health care. It allows the
leader to guide or motivate their employees to complete the task for their work. Through which
leader can bring all the staffs together to give their effort in their work to improve the services
given to their patients. Nurses can be a good leader as they manage the whole treatment process
of the patient their support to their colleagues can improve the environment of their workplace
which helps them to develop understanding with the patient so that they can recover better.
Characteristics of democratic and transformational leadership style:
Main characteristic of democratic leadership that it include each and every one's opinion.
It gives motivation to the member they feel more engaged towards their work. Therefore, for
healthcare if staff and nurses feels more engaged in their work than, it will be beneficial for their
patients (Morsiani, Bagnasco & Sasso, (2017)). Transformational leadership characteristics are
it gives leader to take right risk for them, also leader in this leadership sides their ego and
promote their members to move according to the vision and allow them to make innovation and
Project defines as implementation of specific plans, proper research and strategies it is
most important part of the health care. Project can be seen as a successor for the business.
Different leadership styles describe about the manner through which leader can change the
environment of the health care. It allows the leader to implement ideas and motivate their teams
to right direction. This report will cover how leadership style improve communication and
culture in health care also how it facilitates to change to achieve the health care goals.
MAIN BODY
Workplace culture and no blame culture for improving the patient safety
Workplace culture defines the different cultural beliefs, shared information, philosophies
and experiences that people shared in their workplace. Workplace culture includes better
leadership, better services to the people. In health care their workplace culture plays an important
role in the treatment of their patients (Giddens, (2018)). No blame culture has main objective to
improve the quality of treatment given to the patient. Through which healthcare staffs can learn
from their mistakes and take all the safety measure to not repeat mistakes again or to improve
their treatment services given to the patient.
Leadership styles to achieve the health care goals
Leadership style plays an important role to achieve the goals of health care. It allows the
leader to guide or motivate their employees to complete the task for their work. Through which
leader can bring all the staffs together to give their effort in their work to improve the services
given to their patients. Nurses can be a good leader as they manage the whole treatment process
of the patient their support to their colleagues can improve the environment of their workplace
which helps them to develop understanding with the patient so that they can recover better.
Characteristics of democratic and transformational leadership style:
Main characteristic of democratic leadership that it include each and every one's opinion.
It gives motivation to the member they feel more engaged towards their work. Therefore, for
healthcare if staff and nurses feels more engaged in their work than, it will be beneficial for their
patients (Morsiani, Bagnasco & Sasso, (2017)). Transformational leadership characteristics are
it gives leader to take right risk for them, also leader in this leadership sides their ego and
promote their members to move according to the vision and allow them to make innovation and
changes in their services. Leadership is a fundamental skills in health care department because of
this nurses and staffs are able to give better treatment to their patients. As leader can manage the
whole work otherwise it will create a problem for them.
Democratic leadership style:
Democratic leadership also known as participative leadership in which maximum number
of people can contribute in decision-making process. Democratic leadership in healthcare can be
defined as leader allows nurses and staffs to contribute in decision-making process. Democratic
leadership allows developing relationship so that no blame can only impose on individual as it is
joint work. Characteristics of democratic leadership can improve the workplace culture as leader
involves equal contribution of their staff which gives wide range of information which helps in
decision-making process (Chatterjee and et.al (2018)). This leadership also helps in
communication process in health care as it include equal participation of their staff. Staff and
nurses give their opinions in decision-making process which boost their morale that ultimately
improve their communication process. Democratic leader motivates their staff and also allows
them to share information. Information shared from different staff can improve the final result.
Nurse can be a good leader because they have the responsibility to provide the better treatment to
their employee. For example if nurse does not support their team member then team does not
response as they have no guidance which has to be followed which can also give life threat to
their patient. Therefore, good leadership in the health care must needed for the fast recovery of
patient (McCay, Lyles & Larkey, (2018)).
Transformational leadership style:
Transformational leadership style define as leader encourage their staff to make
innovation and changes in their services for the betterment. This type of leadership explain about
the attributes and behaviour of leader. It helps the leader to improve the culture so that patient
can recover fast. Characteristics of transformational leadership is that it gives the ability to take
critical decisions, self management, include new ideas fast adaptability. In health care system
transformational leadership can be seen as to improve the culture for their patients. It allows
them to make changes so that patient can recover fast. It helps the leader to solve all the problem
if there will be no coordination among the staff then it will be difficult for the treatment of the
patient (Perez, (2021)). This leadership allows implementing changes if the cultural background
of the nurse and patient are different, then it will be difficult to both of them and treatment
this nurses and staffs are able to give better treatment to their patients. As leader can manage the
whole work otherwise it will create a problem for them.
Democratic leadership style:
Democratic leadership also known as participative leadership in which maximum number
of people can contribute in decision-making process. Democratic leadership in healthcare can be
defined as leader allows nurses and staffs to contribute in decision-making process. Democratic
leadership allows developing relationship so that no blame can only impose on individual as it is
joint work. Characteristics of democratic leadership can improve the workplace culture as leader
involves equal contribution of their staff which gives wide range of information which helps in
decision-making process (Chatterjee and et.al (2018)). This leadership also helps in
communication process in health care as it include equal participation of their staff. Staff and
nurses give their opinions in decision-making process which boost their morale that ultimately
improve their communication process. Democratic leader motivates their staff and also allows
them to share information. Information shared from different staff can improve the final result.
Nurse can be a good leader because they have the responsibility to provide the better treatment to
their employee. For example if nurse does not support their team member then team does not
response as they have no guidance which has to be followed which can also give life threat to
their patient. Therefore, good leadership in the health care must needed for the fast recovery of
patient (McCay, Lyles & Larkey, (2018)).
Transformational leadership style:
Transformational leadership style define as leader encourage their staff to make
innovation and changes in their services for the betterment. This type of leadership explain about
the attributes and behaviour of leader. It helps the leader to improve the culture so that patient
can recover fast. Characteristics of transformational leadership is that it gives the ability to take
critical decisions, self management, include new ideas fast adaptability. In health care system
transformational leadership can be seen as to improve the culture for their patients. It allows
them to make changes so that patient can recover fast. It helps the leader to solve all the problem
if there will be no coordination among the staff then it will be difficult for the treatment of the
patient (Perez, (2021)). This leadership allows implementing changes if the cultural background
of the nurse and patient are different, then it will be difficult to both of them and treatment
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procedure can't be processed. Therefore, leader need to resolve this issue to provide treatment to
the safety of the patient. This leadership allows the leader to communicate their vision and aim to
their staff through which they get motivated and started their work effectively (Chikeleze &
Baehrend, (2017)).
The issues and consequences can health care face as poor services for the patients. If
patient suffer from the chronic disease and if they don't have resources to treat that disease
can cause the life threat to the patient. If nurses and doctors does not show their support to
the patient then it will be difficult for the patient to recover. Therefore, effective leadership
in the nursing must needed.
Evaluation of leadership styles to introduce no blame culture:
Implementation of above discussed leadership theories will enable to evaluate for
maintaining communication and workplace culture in healthcare services. Democratic leaders
inspire staff nurses to openly interact and contribute to decision-making. A democratic leaders
centre on developing relationships with an eye on job gratification and staff improvement.
Democratic leadership goal to modify methods and procedure, rather than blame individual team
members for faults. It helps in holding good communication with staffs as well as their patients
to make them comfortable (Murray, Sundin, & Cope, (2018)). For example, various equipments
are used by nurses and midwives to provide safe and healthy services to their patients to build
more customers at their workplace.
With democratic leadership, nevertheless, the decision-making procedure is slow due to
rise in involvement of all team members. In few cases, the engagement may make anxiety for
faculty who has little experience, while allowing much knowledgeable staffs to have dis-
appropriate power in decision-making (Ross, Exposito & Kennedy, (2020). Democratic leaders
may be top-grade suitable for situations where new relationships are being reinforced between
leadership and a unit. For example, in healthcare, when a method or procedure betterment is
imperative, a democratic leader may step in to direct a group of allotted staff to determine
modification to a policy or guidance.
Prosperous and valuable democratic leaders present and nurture numerous energizing
characteristic qualities and action. Among these, various are systematically detected including,
emotional ability, effectual interpersonal communication, mutually respectful behaviour and
the safety of the patient. This leadership allows the leader to communicate their vision and aim to
their staff through which they get motivated and started their work effectively (Chikeleze &
Baehrend, (2017)).
The issues and consequences can health care face as poor services for the patients. If
patient suffer from the chronic disease and if they don't have resources to treat that disease
can cause the life threat to the patient. If nurses and doctors does not show their support to
the patient then it will be difficult for the patient to recover. Therefore, effective leadership
in the nursing must needed.
Evaluation of leadership styles to introduce no blame culture:
Implementation of above discussed leadership theories will enable to evaluate for
maintaining communication and workplace culture in healthcare services. Democratic leaders
inspire staff nurses to openly interact and contribute to decision-making. A democratic leaders
centre on developing relationships with an eye on job gratification and staff improvement.
Democratic leadership goal to modify methods and procedure, rather than blame individual team
members for faults. It helps in holding good communication with staffs as well as their patients
to make them comfortable (Murray, Sundin, & Cope, (2018)). For example, various equipments
are used by nurses and midwives to provide safe and healthy services to their patients to build
more customers at their workplace.
With democratic leadership, nevertheless, the decision-making procedure is slow due to
rise in involvement of all team members. In few cases, the engagement may make anxiety for
faculty who has little experience, while allowing much knowledgeable staffs to have dis-
appropriate power in decision-making (Ross, Exposito & Kennedy, (2020). Democratic leaders
may be top-grade suitable for situations where new relationships are being reinforced between
leadership and a unit. For example, in healthcare, when a method or procedure betterment is
imperative, a democratic leader may step in to direct a group of allotted staff to determine
modification to a policy or guidance.
Prosperous and valuable democratic leaders present and nurture numerous energizing
characteristic qualities and action. Among these, various are systematically detected including,
emotional ability, effectual interpersonal communication, mutually respectful behaviour and
teamwork etc. By having this leadership quality in an administration or community can show
that leadership styles are as diverse as the leaders who utilize them (Carvalho, and et.al (2017)).
However, nurses can evolve the skills more by grasping each day challenges in their present
roles. Democratic leadership inspires engagement of the staff in health services and make staff
members feel more essential by having their concerns detected, they feel more valuable and
integrated into an organization.
Also, It allows for much efficient problem-solving with more minds running on a trouble,
the amount of potential answers increases. Democratic leadership makes a workplace where
people interact, opinions flow, and discussions are had for powerful team relationships. Under
this leadership, discussions become norm. Frequent interaction with colleagues-especially
around contents that have straightforward effect on the life or staff (Ashurst, (2017)).
Democratic leadership makes nurses feel higher than they would be otherwise. At the
workplaces they feel valued, and where their efforts are intelligibly respected and often times
taken on board, team members are probable to feel more gratification (Okpala, P. (2018)). On the
other hand, transformational leadership also assist in maintaining healthy surroundings in
healthcare services. Inside the healthcare setting, transformational leadership involves the
procedure of visioning wellness, aid delivery via cultural modification inside an organization.
Transformational leadership creates an environment where staff have a greater loyalty to
their workplace and high levels of team spirit, job gratification and work actions. Adopting
transformational leadership increase staff satisfactions, which in turn may have an essential
outcome on reduction of the rate of patient care faults. Transformational leadership makes a
surrounding that encourage patient safety (Mills, and et.al 2019). Therefore, the leadership form
is also connected with employee retention. Those who work for transformational leaders
typically dedicate important attempts to ensure that their organization is successful and are much
probable to stay in their job, because they feel their work is valuable. Furthermore, midwives
also effort the leadership activities in their day-to-day activity, although they may not realize it.
Theses include prioritizing attention needs, advocating women's choices and presenting intra and
non-professional job to insure endless betterment in care standards.
One of the high-grade usage of this leadership kind is for organization that have aim such
as, having magnet-designation or reduction in patient re-admittance rates and want to alter and
adapt to acquire there (Cope & Murray, (2017)). A transformational leadership can influence the
that leadership styles are as diverse as the leaders who utilize them (Carvalho, and et.al (2017)).
However, nurses can evolve the skills more by grasping each day challenges in their present
roles. Democratic leadership inspires engagement of the staff in health services and make staff
members feel more essential by having their concerns detected, they feel more valuable and
integrated into an organization.
Also, It allows for much efficient problem-solving with more minds running on a trouble,
the amount of potential answers increases. Democratic leadership makes a workplace where
people interact, opinions flow, and discussions are had for powerful team relationships. Under
this leadership, discussions become norm. Frequent interaction with colleagues-especially
around contents that have straightforward effect on the life or staff (Ashurst, (2017)).
Democratic leadership makes nurses feel higher than they would be otherwise. At the
workplaces they feel valued, and where their efforts are intelligibly respected and often times
taken on board, team members are probable to feel more gratification (Okpala, P. (2018)). On the
other hand, transformational leadership also assist in maintaining healthy surroundings in
healthcare services. Inside the healthcare setting, transformational leadership involves the
procedure of visioning wellness, aid delivery via cultural modification inside an organization.
Transformational leadership creates an environment where staff have a greater loyalty to
their workplace and high levels of team spirit, job gratification and work actions. Adopting
transformational leadership increase staff satisfactions, which in turn may have an essential
outcome on reduction of the rate of patient care faults. Transformational leadership makes a
surrounding that encourage patient safety (Mills, and et.al 2019). Therefore, the leadership form
is also connected with employee retention. Those who work for transformational leaders
typically dedicate important attempts to ensure that their organization is successful and are much
probable to stay in their job, because they feel their work is valuable. Furthermore, midwives
also effort the leadership activities in their day-to-day activity, although they may not realize it.
Theses include prioritizing attention needs, advocating women's choices and presenting intra and
non-professional job to insure endless betterment in care standards.
One of the high-grade usage of this leadership kind is for organization that have aim such
as, having magnet-designation or reduction in patient re-admittance rates and want to alter and
adapt to acquire there (Cope & Murray, (2017)). A transformational leadership can influence the
structure of the organization and motivate actual employees to get into new directions. Also,
transformational leadership includes the operation of visioning a desirable result, examining
present actuality, and realizing the chances for improved health care. Effectual leaders recognize
that only through cooperation organization can attain healthier communities.
In providing successful healthcare services, transformational leaders act as a role models
by presenting the modification they need to see. They encourage other staffs to work with them
to accomplish hard goals (Woo, & Avery, (2021)). They are also powerful advocates for change
inside the communities, pushing for change even when it is not accepted or appetizing. They
articulate a sight that is catchy and inspiring to followers. They also work in a way that in stills
pride-fullness, gains regard and build trust.
Successful health systems reframe the occupation of health facility and medical
institution to widen their sight and push health facility to take duty for the wellness of their
community, not just the health of their patient body. These organizations make support and
chances to train leadership towards a fresh manner of thought. The visionary features of
leadership are supported by communication skills (Ferreira and et.al (2020)).
CONCLUSION
From the above discussion it is concluded that the leadership styles helped the health care
department to implement changes to improved their environment. Different leadership styles
operate concerned about different field it helped the health care leader in implementation of the
strategies or to motivate their staffs to work better for their health care department. Leadership
style provide changes and implementation for the betterment of the safety of the patients.
transformational leadership includes the operation of visioning a desirable result, examining
present actuality, and realizing the chances for improved health care. Effectual leaders recognize
that only through cooperation organization can attain healthier communities.
In providing successful healthcare services, transformational leaders act as a role models
by presenting the modification they need to see. They encourage other staffs to work with them
to accomplish hard goals (Woo, & Avery, (2021)). They are also powerful advocates for change
inside the communities, pushing for change even when it is not accepted or appetizing. They
articulate a sight that is catchy and inspiring to followers. They also work in a way that in stills
pride-fullness, gains regard and build trust.
Successful health systems reframe the occupation of health facility and medical
institution to widen their sight and push health facility to take duty for the wellness of their
community, not just the health of their patient body. These organizations make support and
chances to train leadership towards a fresh manner of thought. The visionary features of
leadership are supported by communication skills (Ferreira and et.al (2020)).
CONCLUSION
From the above discussion it is concluded that the leadership styles helped the health care
department to implement changes to improved their environment. Different leadership styles
operate concerned about different field it helped the health care leader in implementation of the
strategies or to motivate their staffs to work better for their health care department. Leadership
style provide changes and implementation for the betterment of the safety of the patients.
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REFERENCES
Books and Journals
Alharbi, A.Y., 2017. Leadership styles of nurse managers and their effects on nurse and
organisational performance, issues and problems. International Journal of Information
Research and Review. 4(9). pp. 4516-4525.
Ashurst, A. (2017). Creating a workplace culture of learning and development. Nursing And
Residential Care. 19(8). 474-475.
Carvalho, R. E. F. L. D., and et.al (2017). Assessment of the culture of safety in public hospitals
in Brazil1. Revista latino-americana de enfermagem. 25.
Chatterjee, R. and et.al (2018). Literature review on leadership in healthcare
management. Journal of social science studies. 5(1). 38-47.
Chikeleze, M. C., & Baehrend Jr, W. R. (2017). Ethical leadership style and its impact on
decision‐making. Journal of leadership studies. 11(2). 45-47.
Cope, V., & Murray, M. (2017). Leadership styles in nursing. Nursing Standard. 31(43).
Echevarria, I. M., Patterson, B. J., & Krouse, A. (2017). Predictors of transformational
leadership of nurse managers. Journal of nursing management. 25(3). 167-175.
Ferreira, V. B. and et.al (2020). Transformational leadership in nursing practice: challenges and
strategies. Revista Brasileira de Enfermagem. 73.
Giddens, J. (2018). Transformational leadership: What every nursing dean should know. Journal
of Professional Nursing. 34(2). 117-121.
McCay, R., Lyles, A. A., & Larkey, L. (2018). Nurse leadership style, nurse satisfaction, and
patient satisfaction: a systematic review. Journal of nursing care quality. 33(4). 361-367.
Mills, C.B., and et.al 2019. No laughing matter: Workplace bullying, humor orientation, and
leadership styles. Workplace health & safety. 67(4). pp. 159-167.
Murray, M., Sundin, D., & Cope, V. (2018). The nexus of nursing leadership and a culture of
safer patient care. Journal of clinical nursing. 27(5-6). 1287-1293.
Okpala, P. (2018). Nurses’ perspectives on the impact of management approaches on the blame
culture in health-care organizations. International Journal of Healthcare Management.
Perez, J. (2021). Leadership in Healthcare: Transitioning From Clinical Professional to
Healthcare Leader. Journal of Healthcare Management. 66(4). 280-302.
Ross, D. B., Exposito, J. A., & Kennedy, T. (2020). Stress and its relationship to leadership and a
healthy workplace culture. In Occupational Stress: Breakthroughs in Research and
Practice (pp. 161-193). IGI Global.
Woo, M. W. J., & Avery, M. J. (2021). Nurses’ experiences in voluntary error reporting: An
integrative literature review. International Journal of Nursing Sciences.
Books and Journals
Alharbi, A.Y., 2017. Leadership styles of nurse managers and their effects on nurse and
organisational performance, issues and problems. International Journal of Information
Research and Review. 4(9). pp. 4516-4525.
Ashurst, A. (2017). Creating a workplace culture of learning and development. Nursing And
Residential Care. 19(8). 474-475.
Carvalho, R. E. F. L. D., and et.al (2017). Assessment of the culture of safety in public hospitals
in Brazil1. Revista latino-americana de enfermagem. 25.
Chatterjee, R. and et.al (2018). Literature review on leadership in healthcare
management. Journal of social science studies. 5(1). 38-47.
Chikeleze, M. C., & Baehrend Jr, W. R. (2017). Ethical leadership style and its impact on
decision‐making. Journal of leadership studies. 11(2). 45-47.
Cope, V., & Murray, M. (2017). Leadership styles in nursing. Nursing Standard. 31(43).
Echevarria, I. M., Patterson, B. J., & Krouse, A. (2017). Predictors of transformational
leadership of nurse managers. Journal of nursing management. 25(3). 167-175.
Ferreira, V. B. and et.al (2020). Transformational leadership in nursing practice: challenges and
strategies. Revista Brasileira de Enfermagem. 73.
Giddens, J. (2018). Transformational leadership: What every nursing dean should know. Journal
of Professional Nursing. 34(2). 117-121.
McCay, R., Lyles, A. A., & Larkey, L. (2018). Nurse leadership style, nurse satisfaction, and
patient satisfaction: a systematic review. Journal of nursing care quality. 33(4). 361-367.
Mills, C.B., and et.al 2019. No laughing matter: Workplace bullying, humor orientation, and
leadership styles. Workplace health & safety. 67(4). pp. 159-167.
Murray, M., Sundin, D., & Cope, V. (2018). The nexus of nursing leadership and a culture of
safer patient care. Journal of clinical nursing. 27(5-6). 1287-1293.
Okpala, P. (2018). Nurses’ perspectives on the impact of management approaches on the blame
culture in health-care organizations. International Journal of Healthcare Management.
Perez, J. (2021). Leadership in Healthcare: Transitioning From Clinical Professional to
Healthcare Leader. Journal of Healthcare Management. 66(4). 280-302.
Ross, D. B., Exposito, J. A., & Kennedy, T. (2020). Stress and its relationship to leadership and a
healthy workplace culture. In Occupational Stress: Breakthroughs in Research and
Practice (pp. 161-193). IGI Global.
Woo, M. W. J., & Avery, M. J. (2021). Nurses’ experiences in voluntary error reporting: An
integrative literature review. International Journal of Nursing Sciences.
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