Leadership Styles and Employee Satisfaction

This assignment delves into the relationship between leadership styles and employee job satisfaction. It analyzes different leadership approaches, such as transactional leadership, coaching leadership, and hybrid styles, referencing relevant academic literature and real-world examples like Frank Lowy's leadership at Westfield. The goal is to understand how various leadership qualities influence employee morale and work performance.

Essay
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Table of Contents
Introduction......................................................................................................................................3
Franky Lowy..........................................................................................................................3
Frank Lowy and leadership style for the success of the organisation....................................3
Leadership traits of Frank Lowy and its benefit in addressing the challenges.......................6
Christine Holgate a business woman......................................................................................7
REFERENCES..............................................................................................................................10
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Introduction
Leadership plays the essential role in the modern companies as in the absence of effective
leadership, a business cannot be carried out successfully. The firm is built with an intention of
accomplishing the set goals and objectives through human capital. It is essential for the leader to
control and offer direction to the workforce in set determined goal can be accomplished on time.
Leaders mainly operate in the world which is uncertain, volatile, ambiguous and complex. There
are many challenges faced by the leader at the time of carrying out business successfully. Some
of the major challenges are related to the rapidly changing technology, the growing need for
innovation, etc. Therefore, it is important for the leader to learn the way to lead people in their
company effectively in the midst of all this confusion.
The present report intent to examine the leadership of Frank Lowy and Christine Holgate
who is an outstanding leader. Frank Lowy started its business in 1952 while delivering small
goods and now become top businessmen. He was one of the richest people in Australia as per the
financial review list in 2010. The mentioned business women are the CEO of a health
supplement company Blackmores. The effectiveness of her incredible efforts can be judged by
the fact that she has increased the business value of the organisation by a considerable
percentage. In the present report both the leader’s leadership style, traits and characteristics will
be examined. Further, the way leadership style help in addressing the challenges will be
discussed. Apart from this, leader’s practice of leadership impacts the success of their
organisation will be critically evaluated.
Franky Lowy
Franky Lowy is a heavy weight in the business world. As per the success of Lowy is can
be attributed to his business-mindedness and entrepreneurship and a strong character which may
credit to his Jewish background. In Australia, he was ranked at the 3 positions in term of
richness. Furthermore, he has made a business impact across, New Zealand, The United
Kingdom, Australia and United States which are based on the Phenomenal shopping centre.
Frank Lowy and leadership style for the success of the organisation
Leadership plays important role as it motivates employees, direct toward the path,
implement plans and make sure that company accomplished decided goals and objectives. There
are different types of leadership style proposed by different authors. (Placeholder1) argues that
leader intelligence ability helps in abstracting solution and obtain knowledge to the provided job.
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As leader influence success of the company. As stated above there are different types of
leadership styles that are autocratic, transactional, democratic, laisses Faire etc, In the democratic
leadership style leader involved its team member while making any decision as the final decision
was only of leader. They try to encourage the creativity of an individual through involving them
in the decision-making process (Renko, Tarabishy & Brännback, 2015). On the other side in
autocratic leadership style leaders make different types of decision without gathering any
information from employees. This type of leadership style is appropriate at the time when the
decision is required to be made fast. Apart from this in Lassies Faire leadership style, it provides
freedom to the team member to make the decision on their own (Antonakis, & Day, 2017). As
member decide the way of working and complete their work in given time. In transformational
leadership style employees are motivated toward the work (Dumdum, Lowe & Avolio, 2013).
They shared the vision of the organization with employees and support them in completing their
work. Another form of leadership style is the bureaucratic leader who follows healthy and
difficult rule with respect to make sure that each and every employee follow the procedures.
However, this leadership style is only effective at the time when employees work in an area
where is safety risk such as machinery, toxic substance etc. Along with this bureaucratic
leadership is effective at the time of managing a workforce which undertakes routine tasks
(Ertureten, Cemalcilar & Aycan, 2013). Apart from this, transformational leadership style is
similar to the charismatic style of leadership which is common in most of the firms. However,
the variation lies in the motivation and intent of inspirations.
A deep examination Frank Lowy reflect that he followed leader-member exchange
theory. This theory is based on the leader who focuses on the two-way relationship between the
leader and the followers. Frank Lowy always select the best member and provide them reward
and offer so that they do not resist. However, its action is not similar to all the members. He
offers rewards to the highly skilled employees who provide the superior result. As a transactional
leader Frank Lowy focus on the result of the organisation and measure the success of the firm
(Girma, 2016). On the other side Lowy demonstrate transformational leadership through the
ability to grow his sons for taking the leadership of the Westfield group after when took a back
seat as the chairman and raise to be administrative of the company. The vision and nurture are
shared with for the further leader of the firms. Coming back to the transactional leadership,
Frank has had formal authority and high position within the firm for the longer period of time.
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Role of transactional leadership style is to focus on maintaining the routine of a firm and manage
the performance of an individual and group performance. In the transformational leadership style
focus on changing the future of people to who they are providing work. As because they want
best for themselves and for their organisation.
Changes take place within the organisation so that sales and profit can be increase at such
time leader need to ensure that all its employees accept the changes instead of resist them. For
this purpose, Lowy has used the change model in respect to implement the change successfully.
He used to trained its existing employees so that at any point then can be easily address
challenges without facing any type of barrier. To expand business in different countries is not
easy as because leader to need to analyse the internal and external market. Frank Lowy used new
technologies hires skilled employees and make decision in hard time in respect to accomplish
success. However, Frank also made a trustworthy relation with its employees so that get
motivated and work hard for the company’s.
Along with this he also applied the model in which it pays attention to the followers that
they are different from the norms of any error which occurred (Vermeeren, Kuipers &
Steijn2014). The transactional leadership style is different from it because leaders make sure in
increasing the efficiency and built standard which assist the worker in meeting the goals.
Herrmann, & Felfe, (2014) note that Lowy has clear the goal and objective of the Westfield
group at the time when he has left his sons in charge. Hence, he has coherent the expectation of
the firm from the employees and people who are rewarded when they meet the goal and
objectives. The further company provides feedback in relation to the performance of employees.
Therefore, Lowy as a rich entrepreneur does not want any of the employees who make lose his
money, He wants workers who work hard and make more money for him are mostly rewarded.
The rule is that organisation reward for good work and punishes for loss (Ruggieri, & Abbate,
2013). There are many leadership styles of Frank which is based on the transactional.
Leadership style help company in addressing various challenges such company had
implemented new technology to respond the changes and for making innovative products and
services for customers (Strom, Sears & Kelly, 2014). Therefore, he hires highly skilled
employees so that the can use new technology effectively and meet the reequipment of the
customer with respect to accomplishing company goal and objectives. Further, he knows the way
to motivate its employees and make decision effectively in tough time. He knows that with the
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changes of time needs and wants of customer also get changes, therefore, he used to be attentive
in making innovative products so that it customer do not switch to another brand. From its way
of working it clearly reflected that its majority of its leadership skill depicted are transactional
based. Uncertainty can take place anytime and it is important for a leader to manage it on time
(Vann, Coleman & Simpson, 2014). Therefore, Lowy also keeps keen eyes on its business and
ready to respond the changes with confidence. He never gives up at the time of difficulty or
challenges. He knows the way to lead employees and encourages to make more money for him.
However, its way of managing employees is appropriate and he became one of the richest
businessmen.
Leadership traits of Frank Lowy and its benefit in addressing the challenges
One of the effective leadership quality of Lowy is that he involves being a visionary. At
the younger age, he had the vision to establish a big company and become one of the richest
entrepreneurs. Therefore, he sets clear objectives and provides direction to employees. Along
with this, he is a pivotal leader who understands that it is important to make the hard decision for
making sure company success (Girma, 2016). It is not easy to impress every person but he knows
that it is important to make decisions. Confidence run in the blood of Lowy Franks. As his
confidence seems in the business which he developed. Its most of the way of working is based on
the transactional leadership style and it helps in respond the changes which take place inside and
outside the company’s (İşcan, Ersarı & Naktiyok, 2014) .
It is critically evaluated that Lowy leadership practice helps him in meeting the success of
their organisation. It is because he focusses on hiring employees who are highly skilled and work
hard for him in order to make money (McCleskey, 2014). Along with this he always provides the
reward to its highly skilled employees which motivate them to work hard for the company. He
takes views and ideas from its employees before making the decision as he knows it is one of the
appropriate ways of making right decisions . On the other side, Lowy does not hire less-skilled
employees who cannot make the high profit for him or unable to accept the change within the
organisations. It is evaluated that leader needs to make changes in its leadership style as per the
situation so that any changes such as technological change or new innovation can easily respond
by them (Ohunakin, Adeniji & Akintayo, 2016). Apart from this democratic leadership style
influence employees to work hard for companies. It is because leader involves its employees in
decision-making process and their ideas and opinion help in making effective decisions.
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With the use of leadership styles and traits, Frank Lowy use to address the challenges as at
the time of innovation company focused on hiring skilled employees who can make innovative
products for their customers. However, the transactionally based leadership style can limit the
workers and demotivate them from their work. Through adopting the transactional leadership
style company can easily motivate, inspire and transform for the better future of an organization
(Dumdum, Lowe & Avolio, 2013). Frank need to identify the needs of its employees and
motivate them toward the work instead of using them only for making money. However, its
leadership style is effective with respect to face the challenges and address in an appropriate
manner. As because of its effective leadership style and traits he becomes one of the successful
and rich people in Australia . Adopting leadership styles is effective in respect to accomplish
goals and objectives of the company and it help in expanding business in different countries.
Christine Holgate a business woman
In order to analyse the effectiveness of the leadership skills in achieving a desired place in
the business sector, the most suitable face that can be take for instance is Christine Holgate. The
mentioned business women is the CEO of a health supplement company Blackmores. The
effectiveness of her incredible efforts can be judged by the fact that she has increased the
business value of the organisation by a considerable percentage. In addition to thus, she is
regarded as the most important woman of Australia. It should be further recognised that the price
of product earlier was $35 that was raised to $100 by Christine along with increasing customer
base. The family owned company Blackmores was limited sized firm which she pushed into the
lucrative Asian market with rise in each market share from $20 to $220. These achievements
have made her a rock star in the business sector. She is entitled as a businessperson who does not
works for money rather for some altruistic reasons. Some major personality characteristics of
Holgate involves smart, ambitious, frank, accessible, trusting and demonstrative. All these
features of her accounts in saying her a idol leader possessing reliable leadership skills. The most
significant feature of this CEO's work is that she does things differently. Her way of considering
and pursuing actions on the motto of "hand on heart" sets her way different form other leaders
(Lehmann, 2017). She believes that money can never be a motivator, it is the type of work,
interest in it and the people around us that inspires to work by proving a positive, healthy
working environment.
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There are different skills which are entailed to observe form her to gain deep in-sights of the
requirements for effective leaders. Her competencies are enough to deal with the raised
issues in the global level business. Also, her way of pursuing business activities is complete
unique and impelling (Schoemaker, Krupp and Howland, 2013)First of all, her idea of
vitamin and nutrient supplement is highly appreciated by the people of present era who are
highly health conscious. This action will fall under the category of growing need for
innovation. The increased rate of urbanisation is rendering influence on the society to attract
towards the junk food that harms the body. There are various diseases that enters human
body after a regular consumption to such things such as diabetes, obesity, etc. Meanwhile,
interest of people has been developed towards the use of effective and health supplements
that can reduce the diseases by becoming a good alternative. This focus on the suitable idea
for the business was the first right decision taken by the selected character.
Further, her way of making a great customer base even with highly increase rate of the
products reveals her effectiveness as a business designer. It is thus concluded that she shows us
how to make customers satisfy. In the present era, the most demanding thing from consumers is
"value for money" (Robertson, 2016).The selected leader has thus paid attention on this factor
and started selling vitamin and nutrients supplements under the name of quality. This had
impacted a large number of people to avail the services provided by the Blackmores. Holgates
has further paid concentration on the effective use of changing technologies. The increased
number of internet users has provided businesses with an ease to market their products. Christine
selected the same method for the effective marketing of the health supplements. None of the
social media platform was left unaware of the marketing of products that were produced by the
Blackmores. An effective social media managing team was imparted for the same. This has
increased the recognition of the firm and also played a role in increasing the brand value.
It should be further noticed that the company has faced least employee termination in the
time when the post of CEO was handled by the Christine. There was a very effective and healthy
working environment managed by this leader. The selected character was a democratic type of
leader who always puts employees at first place. It was observed that she was not strict for work
rather a frank personality. This feature of her helps in making employees more committed
towards the work. This, in turn, boosts their level of motivation. Further, it assists in benefiting
the organisation by bringing effectiveness in work (Chen and Rybak, 2017). In addition to this, it
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has been observed that she respects each and every individual from diverse range regardless of
any race, colour, culture, geographical location, gender, etc. Also, she is a person who always
remains stuck to her principles and commitments.
In the present era, the biggest challenge in the rising need of globalisation of organisations
for expanding their businesses. It has become crucial to expand the market size for surviving
in the present highly competitive era (Northouse, 2015). Christine is mainly known for this
activity. Blackmores was initially a family owned business with a very low market share,
less market reach, ineffective brand recognition and many other drawbacks. However, the
efforts made by Christine has made her a renowned name in the health supplements
industry. The market has been raised tremendously, share of business was increased, and
many more. All of these gains were possible after introducing the products in the global
market. With the amazing growth strategies developed by the Holgates, Blackmores has
achieved a strong brand image in the Australia and in other countries of the world too. It
should be further noted that the company has built up a strong market in Asia too. The
selected leader is aware about this that what marketing and advertising method is most
effective to increase the business roots in other countries. For instance: She had chosen the
celebrity endorsement method in promoting the health supplements in China. It should be
noted that China is having the largest population in world and growing business there will be
very effective (Ward, 2016). Further, the choice of celebrity promotion toll will assist in
enhancing the organisational value
Conclusion
From the above report it is conclude that to accomplish success it is important for leader
to use effective leadership style. While carry out business uncertainty can take place and there
are many challenges which company can face such as changing technology, innovating etc.
Therefore, leader need to make effective decision in tough situation and guide employees toward
to accomplish the goals. There are different types of leadership style that can be adopted by
leader company in order to achieved success such as democratic leadership style, autocratic etc.
further it is concluded that there are two main leader who used their effective leadership styles in
order to expand their business successfully and accomplish success. Their leadership traits help
them in managing the challenges which can impact their business. The growth of Frank Lowy
who is one of the successful leader can be attribute to his skill, experience and attitudes. He also
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used transactional based leadership style which rewards worker for their behaviour in different
manner. There are different skills which are entailed to observe form Christine Holgate is to gain
deep in-sights of the requirements for effective leaders. Her competencies are enough to deal
with the raised issues in the global level business. Some major personality characteristics of
Holgate involves smart, ambitious, frank, accessible, trusting and demonstrative. All these
features of her accounts in saying her a idol leader possessing reliable leadership skills
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REFERENCES
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