Impact of Culture on Cross-Cultural Communication

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Human Resource Management

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Table of Contents
Introduction............................................................................................................................. 2
Impact of culture on cross-cultural communication.................................................................3
Stereotyping.........................................................................................................................3
Different perception towards change..................................................................................3
Power Structure................................................................................................................... 4
Difference in attitude and behaviour...................................................................................5
Recommendations................................................................................................................... 5
Conclusion................................................................................................................................ 7
References................................................................................................................................8

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Introduction
The objective of this essay is to analyse the case study ‘Leading across cultures at Michelin’
in order to evaluate how cultural factors facilitate or hinder cross-cultural communication.
Hofstede cultural dimensions model will be used in this report to understand how culture
can lead to miscommunication in the workplace. In this report, the case study will be used
as a reference in order to understand the problems associated with transferring of HR
practices across countries. The structure of this essay will focus on evaluating cross cultural
communication issues by linking them with the case study while supporting the arguments
with academic literatures. Lastly, recommendations will be given to address these issues
based on an evaluation of Hofstede cultural dimensions.