Leading and Implementing Workplace Change

This report discusses the importance of change in business organizations and how to effectively manage it. It covers the impact of changes in the external environment, the model for change, leadership styles, and the impact of organizational culture on change management. The report focuses on Conarg LTD, a subcontractor specializing in voids refurbishment and other housing projects in London.

Leading and
Implementing
workplace change

Table of Contents
INTRODUCTION...........................................................................................................................1
History of the organisation..........................................................................................................1
Impact of the changes in the external environment ...................................................................2
Model for change........................................................................................................................5
Incorporation of the issues related to strategic change and how the change was managed by
the company................................................................................................................................7
Leadership style..........................................................................................................................8
Impact of the Organisational Culture on change management program.....................................9
CONCLUSION .............................................................................................................................12
REFERENCES..............................................................................................................................14

INTRODUCTION
The world is changing everyday whether technology, population, customer trends and
economy each and every aspect involves change. Business organisations those who fail to clasp
change may find themselves in loosing their sustainability (Amann and et. al. , 2017). Change is
most important aspect for all business organisation as without this companies would lead
towards loosing their competitive edge within marketplace. Business organisations is required to
effectively embrace change as it allow them to grow, undertake opportunities and challenges
their own values and beliefs for being efficacious to achieve business objectives as well as as
goals per accordance with current prevailing environment. This report is based on Conarg LTD.
Company is a young as well as dynamic subcontractor with holding specialize in voids
refurbishment, conversions/ de-conversions, kitchen and bathroom renewals and new built
projects. In addition to this, organisation engage in different types of social housing projects
within provinces of London along with other encompassing countries. Formative discussions has
been made in this report, history related with Conarg LTD and different types of changes that
are prevailing in external factors have been illustrated. In addition to this model of change,
different leadership styles and number of strategic issues through the assistance of which firm
will be able to manage change within affirmative way is being covered in this report. Lastly,
organisational culture impact upon management process is being included in this report.
History of the organisation
CONARG LTD was incorporated in the year 2007 and is mainly a dynamic and young
subcontractor with having specialize in voids refurbishment, conversions/ de-conversions,
kitchen and bathroom renewals along with new built projects. It has been identified that
company is been concerned in within different types of housing in provinces of London and
close countries. Catalin Ghinea and Gabriel Dascalu with holding long stagnant record in high
quality work in industry founded the firm. Furthermore, with steady work flow it is determined
that there is increase in demand of company services along with this, through the assistance of
qualitative services firm can efficaciously satisfy need of client within effectual way.
Organisation provide their services in London, United Kingdom. Organisation offer their
services with having educated workforce those who have outstanding skills in different set of
field. Further it has been identified that carpenters of organisation hold Timber Care
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Certification. In addition to this, it has been determined that CONARG is duly committed
towards operational performance, quality and safety. Company received high KPI scores from
their clients on their project and by having consumer service satisfaction surveys entity satisfied
wants as well as needs of their consumers in an impelling manner (Elsmore, P., 2017).
Organisation perform their role with an aim to achieve top marks in all of their activity by
putting peculiar attention towards quality and consumer service, environment and health and
service.
Impact of the changes in the external environment
External environment involve different types of factors that have significant impact upon
organisation working. Thus, it become crucial for firms to possess trenchant knowledge of all
components. It has been identified that these changes are beyond of the organisational control
thus, in this case through assistance of formative schemes firm will overcome as well as further
reduce impact of these changes upon organisational working. In this in order to frame developing
strategies this is crucial for firms to undertake appropriate evaluation of internal as well as
external factors. This will significantly aid them to identify their strength and weaknesses and
further able to make formative identification of opportunities as to grow business operations
within effectual fashion. Through this, company will be effectively able to measure factors
within external environment with the help of PESTLE analysis. It allows them to identify their
strength, weakness, threat and opportunities as to ensure sustainable growth within marketplace.
There are number of factors that are prevailing in external environment that include shareholders,
political factors, customers, environmental factors, suppliers, cultural and social factors etc.
Thus, with the help of PESTLE analysis CONARG can able to evaluate factors which exist
within external environment. This allow them to strengthen their organisational efficiency with
the help of strategies that further provide them an opportunity to offer more satisfactory services
to their customers. Mentioned below PESTLE analysis in context with CONARG is being
defined that aids organisation to formulate policies that allows them for gaining enhanced
significant growth opportunities in market and other enclosed countries:
PESTLE Analysis:
PESTLE analysis is a framework that aid an organisation to evaluate and monitor
components which exist within external environment. By its assistance, analysis CONARG will
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be able to efficaciously take advantage from opportunities as well as will lead to overcome
weaknesses in appropriate way to ensure more developing growth.
Impact of Political factors:
This factor include factors related to foreign trade policies, government policy,, political
instability or stability, corruption, trade restrictions, labour law, tax policy and environment law.
In addition with this, it has been identified that government of U.K introduce laws related to
infrastructure and health regulations which are required to be duly undertaken by organisations.
It has been duly identified that with the political instability due to Brexit CONARG can face
threat issues that may further impact upon their functioning. Thus, as to overcome the issue of
political instability issue it is crucial for firms for having edge from distinct kinds of plan of
action and policies and further abide all essential rules for efficaciously conduct activities and
operations within relevant manner.
Impact of economic factors:
It has been determined that economic factors are mainly the determinative of certain
economy's performance. In this main factors involve interest rates, disposable income of
consumers, economic growth, unemployment & exchange and inflation rates. All factors are
requisite for duly undertaken by CONARG for identification of all these factors as to develop
policies to handle its impact. In addition to this, it has been evaluated that elements within
economic factors have direct influence on firm and further put long term resonating impact upon
organisational performance. For an instance, with slight increase in inflation rate of country
economy organisation may face issues related to price of their products as well as services. In
addition to this, it also affect customer purchasing power. Thereby, through the assistance of
effective strategies CONARG will efficaciously reduce impact of economic factor upon
organisational performance.
Impact of social factors:
This factor duly scrutinize cultural trends, demographics, social environment within
marketplace, population analytics, demographic characteristics, values and customs of
population and norms. In addition to this, it cover population trends like income distribution,
safety emphasis, career attitudes, age distribution, cultural barriers, growth of population rate
lifestyle attitudes and health consciousness. Thus, it become essential for CONARG to
effectively have proper understanding of these elements that are prevailing in social factors.
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Further it has been identified that it is important for CONARG marketers to effectively
understand these factors when they are targeting certain customers. As it allows them to
formulate strategies to effectively overcome their demands as well as needs in best effective
manner. Thus, with the help of considering values, believes and culture of society firm can
ensure more developing growth.
Impact of technological factors:
Technological factors are related to pertaining innovation in technology that further affect
organisational operations. It has been identified that, technology is evolving with its fast phase
this lead towards evolving need of customers in a dynamic manner. Thus, it become essential for
CONARG to concerned towards technological change as to effectively satisfy need and demand
of customers as per in accordance with current prevailing trend. There are number of factors that
are prevailing in technological factors that include technology incentives, technological change,
automation, amount of technological awareness that market possesses,research & development
activity and more. All these factors significantly affect decision formulation activities of
organisation. It is important for CONARG for effective knowledge of technological factors and
duly adopt innovative technology within their organisational structure as to effectively satisfy
customers with best. Further this is determined within implementation of upgraded technology
organisation need huge cost that further impact upon their daily basis functioning. For this, firm
is needed to have edge in terms of strategies as for having cost effective technological measure
within their workplace structure.
Impact of legal factors:
It include factors related to employment laws, discrimination laws, patent and copyright
and antitrust & patent laws, health and safety laws as well as consumer protect laws. In context
with this, it is essential for CONARG to ensure that company abide all legal laws in well
defined manner as to trade ethically and successfully. It offers their services to countries
encompassed with London and each and every location have different set of rules and
regulations. Thus, it becomes bit tricky for company to abide all the laws. This impact upon their
functioning in many different ways. For this, it is essential for manager for CONARG to have
awareness related to potential changes within legislation in order to perform operations within
best effectual way. In this company can have edge of legal advisor or attorney as to frame
strategies in order to ensue smooth and effective functioning.
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Impact of environmental factors:
In this factors are duly related to environmental aspect. It become essential for
organisations to duly consider importance of these factors due to significant increase in carbon
footprint, increase scarcity of raw material, population targets and more. Thus, it become
important for CONARG to have effective understanding of all these factors in order to operate
their functioning as per in accordance with government set targets. In addition to this, it has been
identified that environmental factors include some certain form of environmental and ecological
factors such as climate, weather, climate change and environmental offsets. Potential impact of
these changes and the manner in which they affect organisational functioning. In order to duly
overcome impact of these factors upon organisational functioning CONARG can get themselves
involved in more Corporate social responsibility (CSR) practices. In addition with this, by
having due concern towards environmental factors organisation can conduct their functions by
considering both customers and environmental needs.
It has been identified that with the help of PESTLE analysis CONARG can have effective
knowledge of all the factors within macro environment those who affect their functions. It
further allow them to take advantage of strategies and overcome impact of these changes on
organisational functioning. In addition to this, it has been determined that some of these changes
affect organisation activities in negative manner while some on positive. For instance, political
stability of U.K allow company to effectively operate their functions while dynamic upgrade in
technology made company to invest more funds as to implement technological change within
organisational structure as to satisfy customers in best effective manner.
Model for change
Changes act as one of the most essential element of any business organisation despite of
their size and scope as it allow them to gain more competitive advantages as per compared to
their competitors. In this as to effectively manage change leader play key essential role. For this
leaders within organisation hold major responsibility as to undertake different types of model
with the help of which they can effectively able to manage change in best effective manner. In
this it is essential for CONARG to take use of numerous form of strategic changes within
market situations. In this it has been determined that company can undertake use of Kotter’s 8
step model. In this model there are different types of steps that further aid organisation to
conduct their functions in a well defined manner:
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Create a sense of Urgency:
In this step it is important for an organisation to generate a sense of urgency in order to
adapt changes. This can be undertake by an organisation by evaluating different types of threats
as well as opportunities. With the help of formative identification of all these changes
organisation can effectively influence their workforce towards adapting these changes in well
defined manner. This situation can be build and feed on itself.
Form a powerful coalition:
This has been identified that in an organisation convince workforce as to effectively
accept change in well defined manner that are important for effective growth. In this organisation
can take advantage of key executives and leaders as to influence individuals to undertake
changes in well defined manner. In this management of organisation is required to identify an
individual with having capability to build team and guide the in a formative way as to adopt
changes.
Create a vision for change:
In this it is essential for leaders to develop a formative vision that aid workforce to
facilitate change. In this leaders hold the responsibility to make employees understand about the
importance of change of the organisation and themselves. With the help of this company can
effectively able to implement change within their workplace along with the consent of
workforce. This further aid effectively accomplishment of organisational goals and objectives in
well defined manner.
Communicate the vision:
In this the vision that has been created by leader is required to be duly communicated to
employees as to make them aware about each and every essential information. With the help of
this leaders can effectively able to resolve issues and queries of workforce related to change. It
further aid them to offer adequate training measures as to make them adaptable towards change.
Remove obstacles:
It is the main responsibility of leader as to remove any issue and obstacle that hamper
performance of employees. It has been identified that change within organisation majorly impact
upon employees performance. Thus, in this it is the major responsibility of leaders to provide
training and development measures to new and existing employees as to increase their efficiency
in order to implement change.
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Create short-term wins:
In this one of the most important responsibility that has been hold by leader is to create
short term targets for their employees as this will allow workers to learn accomplishing targets in
well defined time frame. In addition to this, it is also important for leader to offer reward to
employees for their performance. This will effectively help them to increase their overall level of
performance in best effective manner.
Build on the change:
After the proper accomplishment of targets leader hold the responsibility to evaluate what
went right and what went wrong. This will duly aid management as well as leaders to effectively
build momentum. With the help of this company can effectively able to fulfil their goals and
objectives in well defined manner.
Anchor the changes in corporate culture:
In this step it is essential to anchor introduced change within organisational culture. It can
be duly undertake with the help of discussing progress of organisation after the implementation
of change. In addition to this, it is essential to recognise leaders as well as key people
contribution in best effective manner.
With the effective implementation of this model organisation can effectively able to
adopt change within their wok place structure. This further allow entity to make formative
increase in their profitability and work efficiency.
Incorporation of the issues related to strategic change and how the change was managed by the
company
It has been identified that there are different types issues that has been faced by
CONARG that lead them towards introducing change within organisational structure. All the
changes are duly imposed by factors that are prevailing in internal as well as external factors. In
this it has been analysed that the issue that has been faced by entity is related to company pricing
strategy of product and service. This issue affect organisation strategy. This has been duly
identified that this change mainly undertake due to change in taste and preferences of customers
and pricing of competitors. It affect overall sales margin of company that further impact upon
their profitability ratio. Thus, in order to effectively fulfil need and demand of customers in well
defined manner company is required to reduce price of their products. In addition to this another
issues that has been faced by CONARG is of sustainability of the legacy. This is due to changing
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of organisation CEO that further lead towards influencing entity structure. This lead leaders to
implement change with the help of application of different types of model of change. In this with
the formative assistance of Kotter's 8 step model company can effectively able to understand the
change impact along with different types of benefits. Thus, with the help of this model leaders
can effectively able to facilitate change in best effective manner and can further encourage
employees to adopt change in well defined manner. Mentioned below there are some formative
leadership style that allow leaders within organisation to encourage employees to undertake
change in well defined manner and further accomplish goals and objectives of entity in perfect
frame work of time.
Leadership style
There are different types of leadership style that has been undertaken by leaders within
entity. It further allow them to implement change in best effective manner. Mentioned below
there are some leadership styles that are being used by leaders of CONARG:
Democratic Leadership :
In democratic form leadership style, leaders mainly undertake decision related to the
basis of input of individuals. But the final call is of the leaders as they have to effectively
evaluate impact of different types of factors that further influence decision making. With the help
of democratic leadership style leaders of CONARG effectively motivate employees. In addition
to this, it also allow them to increase performance of low level of employees in order to
strengthen overall productivity of organisation.
Strategic leadership :
In strategic leadership style leaders effectively engage in the process of identification of
growth opportunities and operations. In this they take use of different types of strategies as to
provide stable working conditions to employees that further stimulate their overall performance.
Within CONARG this style tend to be most effective as it allow organisation to formulate
balance in their already existing strategies and the one that can be undertaken in future.
Coach style leadership style :
In this leader of organisation effectively encourage their employees as to further guide
them to take use of different types of measures as to facilitate their activities. It has been
identified that within team each and every employee have different skill and knowledge thus, in
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order to make every individual knowledge compatible with organisation job requirement leaders
of CONARG provide coaching in best effective manner.
Autocratic leadership :
Autocratic form of leadership style is reciprocal of democratic style of leadership as in
this leaders do not tend towards considering input from individuals. In this leaders does not
consider employees in any decision and task (Wolf, Bobst and Mangum, 2017). This form of
leadership only provide benefit when it is important to accomplish task in perfect time manner.
Within CONARG, leaders take advantage of different types of leadership style as per
according to prevailing situation. As it allow them to overcome impact of dynamic environment
as ensure effective accomplishment of organisational goals and objectives in time frame manner.
It has been analysed that there are different types of issues that has been faced by company such
as price of product and services, sustainability issues and more. All these changes affect
organisational culture in number of ways. For this leaders can advantage of different types of
leadership style as to further motivate employees in best effective manner.
Impact of the Organisational Culture on change management program
Organisational culture is consider as a system of values and beliefs and shared
assumptions of workers towards company. It has been duly identified that each and every set of
organisation posses their own set of personality to work same as the group of people shows at the
time of working together (Maheshwari and Vohra, 2018). In addition to this, it has been also
identified that organisational culture is mainly invisible but have powerful force that effectively
influence employees behaviour. In small scale organisation like CONARG organisational culture
play key essential role as it effectively provide formative direction to company in context with
undertaking strategies and measures to overcome challenges and further ensure towards more
directional growth. In addition to this, it has been identified that with the help of positive
organisational culture entity can further stimulate performance level of their employees by
offering them better condition of working. Along with this, it also allow organisation to
undertake changes as to increase workplace efficiency in well defined manner. Thus, it becomes
essential for CONARG to have effective strategies as well as measures as to have best effective
organisational culture within which employees perform their daily basis roles. Mentioned below
there are some certain principles related to organisational culture is being defined:
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Work with and within your current cultural situations: The major principle of
company culture depicts that entity face number of problems while switching their culture. Thus,
it become essential for them to focus upon their already existing culture as to further fulfil goals
in well defined manner (Mulki, Caemmerer and Heggde, 2015). In relation with CONARG, it is
important for company to adopt change but on the same hand entity is required to focus upon the
manner in which they bring change with the formative assistance of culture that has been
adopted by them.
Change behaviors, and mind-sets will follow: It has been identified that it is essential
for organization to ensure that employees have effective understanding of change as it they did
not have proper knowledge related to it then, it become impossible for them to fulfill
organizational targets (Dawson, 2019). In relation with CONARG, company leaders as well as
manager hold the responsibility to encourage employees as to make them compatible with
change. As if leaders fix employees mindset then it become easy for them fulfill objectives and
goals of entity in well defined manner.
Focus on a critical few behaviours: In this it has been identified that, of an organisation
is required to perform task in well defined and effective manner. Then it is essential for them to
stay focused towards behaviours. In this, management of CONARG have responsibility related
to formulating plan through which they can make formative interaction with their employees. In
this they can conduct meeting that allow them to demonstrate benefits and impact of change
upon organisation functioning. This further allow organisation to know the real worth of change
for benefit of entity.
Demonstrate impact quickly:
In this, it is important for an organisation to have proper understanding related to change
and culture. In relation with CONARG, it is important for company to understand that if entity is
looking forward to fulfil their targets then it is essential for them to demonstrate about change
that are going to be adopt by them. This allow entity to have proper evaluation of their decision
in context with organisation benefit.
It has been identified that with the help of change management programme organisation
can effectively able to ensure their long term sustainability in marketplace. In addition to this it
also facilitate company to implement change as per accordance and need with internal and
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external environment. It also allow them to adopt technology in vest effective manner. This
ensure best effective profitability and productivity of organisation. Change management is acts
as a system or a technique that aid in managing individuals as to accomplish organisational goals
and objectives in well defined manner. With the help of change management system employees
within organisation can open themselves towards changes and can further able to increase their
working in daily basis manner. Thus, it becomes essential for organisation to ensure that change
that has been implemented within workplace structure is accepted by each and every individual.
Change is most important element for any organisation as it facilitate them to increase
their competitive image. It has been identified that changes are natural for any organisation that
states that if in any of the situation entity fails to adopt the changes then they must try to change
the whole organisational culture with the help of which they can effectively able to fulfil
organisational goals in best effective manner. In relation with CONARG, it has been determined
that some situations occur in which both leaders and manage may not tend towards adapting to
change the overall organisational culture as they fear of losing market share holding. Thus, in
this it is essential for them to have necessary understanding relating to relationship between
change management and culture of organisation. As it allow them to gain more long term
advantages. Mentioned below there are some certain impact of organisational culture upon
change management programme is being defined:
Job satisfaction among employees:
It has been identified that, in order to implement change organisation is required to
ensure that employees are comfortable towards the change and they perform their operations
without any fear (Grady and et. al. , 2019). In this, leaders and manager of CONARG ensure
that each and every employees feel satisfied towards change in well defined manner.
Create problem in implementing the changes:
In this it has been analysed that during the implementation process of change there are
number of problems that affect company. For this, it is essential of CONARG leaders and
managers to provide each and every essential information relating to change to employees and
other related individual. It allow organisation to adopt change in best effective manner.
Incurred unnecessary expenses:
It has been identified that in order to implement change there are lot of unnecessary
expenses that can take place. Thus, for this it is essential for CONARG managers and leaders to
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overview each and every related activity related to change and further communicate it to
organisation finance manager as to reduce the number of unnecessary expenses.
Changes of obtaining the better organisational result:
Whenever changes are to be done, the chances increase automatically for company to
accomplish the goals. In context of the CONARG, if they bring the changes in the company then
organisation culture will play the crucial role in implementing it. Also, chances will also increase
for the company to accomplish the goals because wider area will open in front of the company to
decide that what is right and wrong for the company
Reduces the chance of errors:
In order to make significant reduction in errors it is important for company leaders and
managers to provide necessary and required training and measure as to make them compatible
for change (Beer and et. al. ,2017). This will allow workers to effectively perform their roles and
responsibilities in best effective manner and further fulfil goals and targets of company within
perfect time frame.
It has been identified that in order to implement change management company is required
to undertake use of strategies as to effectively accomplish organisational goals and objectives in
well defined manner. In addition to this, it has been evaluated that change increase overall cost
expenditure that further impact upon company functioning. In this, it is essential for company
managers and leaders to provide adequate and appropriate training and development measures to
employees as to make them adaptable towards change and further fulfil organisational goals in
best effective manner.
CONCLUSION
As per the above mentioned report, it has been conclude that change act as most
important element in an organisation as it allow entity to serve their customers in best. With the
effective implementation of change entity can ensure long term sustainability in marketplace. For
this it it the key essential responsibility of leaders as to encourage employees to adopt change
and further make them compatible towards change. For this there are different types of
leadership style that allow leaders to effectively provide guidance and motivate employees. In
addition to this, there are different types of factors that are prevailing in internal and external
environment that are required to be duly consider by management as to overcome in proper time
frame and increase productivity, performance and profitability of both employees and entity.
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