Difficulties in implementing cultural change at Cafe 13

LEADING AND MANAGING
CHANGE

Contents
INTRODUCTION......................................................................................................................3
TASK.........................................................................................................................................3
1. Difficulties in implementing cultural change at Cafe 13...................................................3
3.Recommendation to John on leadership style and business strategies...............................6
CONCLUSION..........................................................................................................................7
REFERENCES...........................................................................................................................8

INTRODUCTION
Change management is the process of controlling over business activities and taking
such change initiatives that may help in the growth of organisation (McCabe, 2020). Cafe 13
is the restaurant that was later on transferred to Elia food UK. New manager was responsible
for handling of all workers and business activities. But poor leadership was creating issue for
John (new manager) to implement changes at workplace effectively. Current assignment will
explain the difficulties faced by John in implementing changes at firm. In addition, report will
give advice to John top improve its leadership style.
TASK
1. Difficulties in implementing cultural change at Cafe 13
Organisational culture can be defined as values, believes of company. These values of
organisation work as glue that supports in integrating with the employees in proper manner.
Attitude of leaders towards its workers also reflect the culture of firm. This is the major
element that influences the working efficiency of company and also affects performance of
business unit to great extent (Lee, 2020). Cafe 13 was earlier working as canteen style
restaurant and then it was gone in the hand of Elia food UK Ltd. Because of transfer of
regulations all the employees now were supposed to work as employees of Elia Food UK.
They need to follow working guidelines of this company only. Employees started working
on it and they get adjusted according to its norms. But before three months manager of
organisation was replaced by John Cummings. He brought some unique changes at
workplace to improve the performance of restaurant. As he was younger than staff member
hence they did initially not like his guidance and instructions. People were not giving him
proper response. That results in increasing rate of absence at workplace. Employees were not
giving polite services to consumers as well (Stark, 2020). This was the big issue in the Elia
Food UK LTD and now to resolve that problem there is need to make changes in its culture.
There is need to bring healthy culture where there is strong coordination between employees
and managers.