Leading and Managing Change Assignment (Doc)

13 Pages3898 Words81 Views

Added on 2020-10-23

Leading and Managing Change Assignment (Doc)

Added on 2020-10-23

BookmarkRelated Documents

LEADING AND MANAGINGCHANGE

Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................11.1 The extent to which ‘white water metaphor’ is apparent in an organisation and evaluatingwhether it has resulted from planned or unplanned approach to change....................................11.2 Shift of company from calm water metaphor to white-water metaphor...............................41.3 Main implications of White-water theory in relevance with human resource department ..6CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10Books and journals.........................................................................................................................10Online........................................................................................................................................11

Leading and Managing Change Assignment (Doc)_2

INTRODUCTIONOrganisations operate their businesses in environment which is dynamic. Changes can be due toexternal factors which are affected by political, social and technological which happens outsidebusiness stimuli changes and internal factors consisting of organisation’s employees, policies andprocedures as well as attitude of workers. Managing change is the most important task which isused in implementation of strategies, process, people and culture in most of the enterprises.Change management is a continuous and ongoing mixture of art and science that assuressuccessful implications of strategies, structures and processes(Truitt and et.al.,2015. ). Marksand Spencer is a leading retail store in the United Kingdom with more than one thousand storesand have adopted white water metaphor to fight against change. It sees change as continuous andunpredictable like a small raft which navigates wild and uncertain rapids. Report will includeextent to which the ‘white water metaphor’ is apparent in an organisation and evaluation oforganisation shifts from calm water metaphor to white water metaphor. MAIN BODY1.1 The extent to which ‘white water metaphor’ is apparent in an organisation and evaluatingwhether it has resulted from planned or unplanned approach to changeMarks and Spencer has adopted white water metaphor for surviving throughorganisational change. Managing modifications is one of the toughest tasks for organisation.Change management includes certain principles which company needs to adhere with. Changehas become an integral part of every organisation and may be defined as the modification ofcompany’s structure, environment, technology or people(Coffey, 2016). Change in environmentmay include internal and external factors like entry of new competitors in the market,government rules and policies, technology advancement, alteration in labour market andeconomic conditions of country that represent external factors which are needed to be changedwithin organisation.Management board of Marks and Spencer to adhere with changes must modify strategiesbased on introduction of new workers, company’s workforce, composition modification withmanpower, compensation and benefits required as well as employee’s attitude towards workenvironment. In order to successfully implement the necessary changes, Marks and Spencer mayrequire a change agent which can help organisation in supporting and facilitating change. This1

Leading and Managing Change Assignment (Doc)_3

agent can be current manager or non-director such as internal staff specialist or consultant fromoutside who can act as a change agent. But, these types of specialists do not have any knowledgeof organisational culture, history, rules and policies so, implementation of change by them canresult in the growth of company. So, it is the best advised to appoint internal manager as changeagent. There exists two metaphors which are used to clarify the change process. Calm watermetaphor assumes that change occurs periodically and constant changes cannot degrade steadyprogress of company in changing environment(Freshwater, 2014). It assumes company as alarge ship crossing a calm sea and experiencing the storm which is occasional. This metaphor isgiven by Kurt Lewin’s three-step description of the change process. According to this theory,changes require unfreezing status quo, modification to new state and then making it permanent.The alterations made in this theory can only be effective when people of organisation embrace itand effectively implement change. The other metaphor is white water where company is seen as small boat navigating a bigriver with continuous and uninterrupted flow of white-water rapids. Thus, change in anorganisation is a natural state and managing it can be a continuous process. Companies operatetheir business in dynamic and uncertain environment. Since organisations face constant change,uncertainties the predictable and sustainable nature of calm water does not exist here. Managers of company are guided to react instantly with uncertain change. For survivingthrough change, Marks and Spencer should continuously involve in doing research related toconsumer’s tastes, preferences, likes, needs and wants. Products should be designed keeping inmind the culture and sentiments of individuals. For leading change, it includes several principleswhich manager can follow:Lead with culture: Culture is everything for consumers who are buying products fromany organisation. White water theory suggests Marks and Spencer to produce goods which donot harm or hurt sentiments or beliefs of any individual which helps in attracting and retainingconsumers(Henfridsson, Mathiassen and Svahn, 2014).Be empathic and emotional: Surviving change, is necessary for senior management ofcompany to be empathic and supportive towards their staff and consumers. White water theoryincludes that manager should be emotional and always open for discussion regarding change to2

Leading and Managing Change Assignment (Doc)_4

End of preview

Want to access all the pages? Upload your documents or become a member.

Leading and Managing Change Doc

|12

|3736

|324

Change Management in UK Assignment

|11

|3549

|36

White Water metaphor in HR Department

|10

|3406

|294

Leading and Managing Change : Toyota

|12

|3506

|252

Leading and Managing Change - Nokia Assignment

|13

|3951

|71

Leading and managing change

|10

|3420

|24

Leading and Managing Change Assignment (Doc)