Leading Business Organisations Student Guidelines

Leading Business
Organisations

Table of Contents
A. REFLECTIVE STATEMENT....................................................................................................1
1. (a)What are the two essential questions that is necessary for leaders to ask from
themselves?.............................................................................................................................1
1. (b)What are two key features of leadership?......................................................................1
1. (c)Define leadership style?.................................................................................................1
1. (d)Two different styles that are appropriate for VUCA environment................................1
1. (e)The aiming leaders need an detailed thoughtful of a variety of leadership styles.........1
2. (a)What is organisational mission and vision?...................................................................1
2. (b) The contribution do individuals make in executing the mission and vision.................1
2. (c) The contribution do leaders make in executing the mission and vision.......................2
2. (d) The contribution do stakeholders make in performing the vision and mission............2
2. (e) The aiming leaders essential to be capable to assess the aids of the above..................2
3. (a) Strategy of Leadership.................................................................................................2
3. (b) Change in leadership.....................................................................................................2
3. (c) Potential Organisational................................................................................................2
3. (d) Business context...........................................................................................................2
3. (e) Strategies of leadership that can be useful in a range of various business contexts.....3
4. (a) theory of Motivation.....................................................................................................3
4. (b) Two categories of motivational theory.........................................................................3
4. (c) employee motivation by Contemporary team...............................................................3
4. (d) Approving technique of enquiry...................................................................................3
4. (e) Range of motivational theories.....................................................................................3
5 COVERED IN PPT.............................................................................................................3
A MANAGEMENT REPORT........................................................................................................4
INTRODUCTION...........................................................................................................................4
MAIN BODY...................................................................................................................................4
1 The leadership in challenges and Servant style related with involved it in (VUCA)
environment............................................................................................................................4

2 the assessment of leadership style of Kevin Johnson’s which focusing on improved financial
performance of Starbucks, its ethical challenges...................................................................5
Johnson's leadership style....................................................................................................5
3 Why does Johnson have a solid brand as an operational worldwide leader?......................8
4 The two recommendations on Johnson is necessary to shape on his recent victory and
uphold sustainability of Starbuck’s and their advantage of competitive................................9
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

A. REFLECTIVE STATEMENT
1. (a)What are the two essential questions that is necessary for leaders to ask from themselves?
Two fundamental questions that leaders must need to ask themselves.
 Do I have innovation skills capabilities?
 How can I show vulnerability to the people?
1. (b)What are two key features of leadership?
There are two key aspects of leadership which are below.
 Integrity and Honesty:- The leader need to consider these values of organisation as any
organisation is built on these two cores.(Antony, Setijono and Dahlgaard, 2016)
 Confidence:- The leader must confident about his vision, goals and in taking decision.
1. (c)Define leadership style?
The leadership style applications on the working of leaders and their style which refers to
the behaviours of leaders while managing the groups. The autocratic and transformational styles
are some two types of styles.
1. (d)Two different styles that are appropriate for VUCA environment.
 Resonant style:- With this the leaders can share their views to the surroundings people.
 Transformational style:- It includes the changing and improving the pattern of
company.
1. (e)The aiming leaders need an detailed thoughtful of a variety of leadership styles.
This in-depth understanding can provide the direction to leaders so that they can motivate
to individuals.
2. (a)What is organisational mission and vision?
The vision refers to the desirable position of the company while mission refers to the
approaches and styles to reach the objectives.
2. (b) The contribution do individuals make in executing the mission and vision.
The individual can contribute by executing their aim and goals to achieve the mission and
vision of organisation.
2. (c) The contribution do leaders make in executing the mission and vision.
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The contribution of a leader is to evaluate the performance to execute the vision and by
setting the goals and objective they can execute the mission.
2. (d) The contribution do stakeholders make in performing the vision and mission.
The shareholders includes the suppliers and stakeholders and suppliers execute the
mission by supplying good products. The stakeholders execute the vision by investing in the
company.
2. (e) The aiming leaders essential to be capable to assess the aids of the above.
The leaders must evaluate the contribution of suppliers and stakeholders by promoting
the positive and profit aspects of company to them. They should communicate efficiently and
effectively to them.
3. (a) Strategy of Leadership
It refers to a prospective of a manager is to express a strategical sight for the institution,
or a constituent portion of the management or to influence and prompt to some others group to
get vision.(Ayios, 2018)
3. (b) Change in leadership
A change leadership has its self requirement and demands for a different type of mindset
and an extra set of abilities so they could lead their company to a new place. It focusing on large
modular alteration within the administration.
3. (c) Potential Organisational
It mention as the skilfulness of an business is able to make appropriate aims. It
encapsulate group, organization as well as arrangement just get their goals. How efficient its
procedure spill infernal effectiveness of management and set allotment of production.
3. (d) Business context
It is a specific cognition is engaged, might be a individual institution, peculiar projection,
a bigger community of business.
3. (e) Strategies of leadership that can be useful in a range of various business contexts.
Ambitious leaders need to recognize because it’s around the preaching of their own
sustainability, stability, challenges, world, settings citizenry of the business. They create
leadership created on what clarifies in domain in assorted corporate administration.
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4. (a) theory of Motivation
It is undertaking with discovering what drives a person to work towards their termination
or goal, arousal, persistent, directed goals.
4. (b) Two categories of motivational theory
Extrinsic, it is type of premises in which individuals declared their motivation by external
journal. Second one is Intrinsic, a person is existence is motivated by internal desires and wishes.
4. (c) employee motivation by Contemporary team
The composition plane of functioning for workers, bring down focused on holds and
control that all structural duties by their own judgement. The motivation of worker is the steady
of creativity, honesty, energy which motivate by group.
4. (d) Approving technique of enquiry
Its a property supported optimistic formulation for development of leadership and
functional modification. Detection, deliver, team, design are constituent of this research.
4. (e) Range of motivational theories
It is necessary for a specific institution by aspiring leader as they try to identify internal
cause to motivate behaviour of employee based on the their demands.
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A MANAGEMENT REPORT
INTRODUCTION
The leading business organisation recognise the most challenging administrational
problems which are face one-by-one which gives the big ideas, hard facts, exceedingly practical
from how to steps address to those troubles. Managing life substance acquiring things done to
accomplish their objectives of life and managing company through some other individual to get
its objectives. The Starbucks is mainly a coffee company. It is the marketer, retailer, premier
roaster of strong point coffee around the world (Brunsson, 2016). They serve cold blended,
Italian style espresso beverages or various varieties of pleasant foodstuffs. In context of this
report it will focus on the leadership style and negative positive constituent leading assortment. It
will also consider on Starbucks key stakeholders and their qualities like negative and positive in
leadership.
MAIN BODY
1 The leadership in challenges and Servant style related with involved it in (VUCA) environment
The leadership is position of belief neither which chief verifiable of lead is to do. In the
conventional leadership, multifaceted occur from which leaders can focus on blooming of
business. It is a philosophical system of leadership from which many leaders can attempt to
suffice rather than influencing power. The leading of services refers to an unaltered term
including orientation from which leader can assist (Wilson and Desai, 2016). This kind of
leadership has many-sided from another forms of leading activity, as here, the leaders do not
believe in opinion over workers, but they do seek to correspond their institution decently.
The servant leader assets the rule, place necessitates of employees including help people to
execute and appoint effectively. They desire to transfer administration including people
department fundamental interface away from the dominant activeness and also near interactive
kinship between organization.
For an example- the waste relation, the retainer management is for individual who is
essential to aid just about them or helping to assist them to variety of flourishing. The McDonald
house also influences other organisation to link with ups-killing attempt in rendering to
employees of high school. This organisation has receive that this exercising in retainer leadership
will wage more to net income for employees who are associate now and in coming years. It is
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main portion of Servant leaders system of institution that purpose is to encouraging staff
members.
The VUCA refers to Volatile, Uncertain, Complex and Ambiguous is beginning that
arise after War. This increase the new relevancy so that actual situation can be qualify and steer
of leadership occur in a successful manner. In this, the Volatile refers to quality and kinetics of
alteration (Charter, 2017). The questioning is unpredicted and many are chart less time period it
is not analysable to be realize. The Uncertainty develops when lack of the certainty, sense of
awareness, perceptive issues occur and also it have surprise potential. The Complexity is refers
to unit manifold, disorder that surroundings organisation and contradictory. The Ambiguities is
linked with deficiency of complications and clearness in admit the predominant determination.
These are all characters can reduce productiveness of an administration. There is situation with
employer style of leadership in abstraction to working of VUCA surroundings remark below:
 The conception and situation are important for situation VUCA. The leader accusative is
to render improved occupation to custom-made of employess as precedence as well as
that they take advantage of muddiness if the occupational is occur as employee-oriented
(Solas, 2015).
 The business background this has assorted kind of difficulties and challenges, it is
necessarily an husky leadership form by leadership style of autocratic so that all
personnel members can move one course of action and also doing organisation events
lacking of any cognitive state. The leadership of Servant is inactive type that cannot hold
difficulties as it is not achievable to utilise in the environment of business.
2 the assessment of leadership style of Kevin Johnson’s which focusing on improved financial
performance of Starbucks, its ethical challenges.
Johnson's leadership style
Kevin Johnson's makes a various type of leadership style in different approach for the
addition of benefits and profits of organisation by diverse strategy to increase business in
profitable mode.
In the industry the honour of the company is recognized to Schultz leadership style.
According to this, there are two style which are transformational and transactional (Cherry and
Higgs, 2016). The owner of Starbucks has highlighting various unique core strategy of
administration is as follows:
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The technology is an significant part of business- The roles of leadership in marketing
and sales concerned in working nearly with tech focused groups, they are showing to self that
how important technology for business growth of Starbucks.
Not anxious about Big Changes- This scheme is include as that they must conclude
their itself time, main person also needful to associate with the leadership workers, partners,
customers and board (Payne and Calton, 2017).
Prioritizes Employees- They encourage their faculty member to get along component
part of the growth of the company. For their own development of fund where any staff could
submit an application. The CEO of Starbucks is open inclined formulation promote professionals
to be innovative and collaborative.
The positive elements of Johnson’s leadership style
There are some optimistic or positive features of Johnson's leadership style that are
working fit for him and they are described below.
 The style of Johnson's includes the better communication with customers so that they
can make their products according to the needs of customer. They implement the
considerations of people in their work process.
 Their positive elements includes the feedbacks which are taken from customers so that
they can increase the other nutritional requirements which can enhance the health of
customers.
 They consider the taste and quality of coffee so that each and every person can
remember the taste of coffee. With these positive element the customer reaches the shop
more and more (Harris, 2016).
 They consider the health of customers by reducing the level of sugar so that it can't
effect the customers.
 It also includes the sharing of annual goods with their employees which will bring the
motivation in the employees.
 There positive elements also include the style in which they communicate the full
knowledge of their work process to their customers so that they can feel part of the
company.
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 Their leadership style includes that they consider employees as a partner of their
company. It also includes the sharing of ideas and vision to the employees so that the
morale of employees can increase and can help in production of coffee more and more.
The negative elements of Johnson’s leadership style
The cause of decrease in productivity is occur by the presence of some negative elements
with in the company. These elements are stated below.
 The negative elements are occur when number of workers is decrease. As this will,
increase difficulties in managing the customers and their needs on time. It also includes
the production of hygiene condition which will decrease the number of product.
 The responsibilities of mangers are not fulfilling appropriately as they doesn't fulfil the
requirements of employees. They only follow the guidelines so that the workers can feel
appreciated at workplace (Morecroft, 2015).
 With this activity, it will develop the demotivation among the employees and it will
forces them to quit the job. This will decrease the number of employees on floor. Only,
one employee have to do all the work like cleaning, washing, handling customers, taking
orders, paying people out, etc. This will increase the difficulties in managing these things
which also become a cause of reduction in productivity.
 The negative element in this company is that they doesn't pay enough pay scale to the
employees which will bring demotivation in employees. This will result the employees
start feeling unimportant in the company and forces them to quit their job.
Stakeholders of Starbucks
The stakeholder of Starbucks organisation formulation are based on different programs. It
continue to change is firm and responsibility of social pattern to address the involvement of
different groups. There is numerous type of participant in the company:
Employees- They usually need for good situation of working, job security, higher wages
(Hickman and Silva, 2018).
Governments- They consider the international occurrence of organisation, criticized for
tax deception in nation.
The visions of this in a Positive way-
 The leadership style of including a message with clients so that they know about their
implement in the process of work or choices.
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 It consist that entire employee as a mates through division their itself views to each other,
profits and vision. In order to built the team spirit which causing in the production of
coffee and faculty.
The visions of this in a negative mode-
 This component occur by the decrement in workers quantity, to maintain the trouble for
cleaning and hygiene.
 The Starbucks has not high pay scale according to the work and they do demoralise to
workers. They thought that they are inconsequential as well as unimportant for company
which consequence to step out from occupation.
3 Why does Johnson have a solid brand as an operational worldwide leader?
The CEO and president and of this organisation is is Kevin Johnson. He is in charge for
great world-wide operation trade in market by some support functions such as human resource,
digital technology and marketing technology. He has some passionate leaders which carries
human connection and by developing strategies which bring more services such as the Starbucks
has 33,000 partners across the world. The aim of CEO is to create innovative beverages and by
improving the customer services which will impact on the production of beverages on a large
scale (Jackson, 2016). His aim is to expand his business throughout the world and around the
china also. The CEO of this organisation is a great leader and have a strong sense of business. He
has good power of communicating, persist the quality of negotiator, have the qualities of cultural
diversity and well spoken.
In context of managing the business crossways regional and national extremity, then it
definite quantity to have the powerful diplomacy skill. At global level, good treating quality is
accommodating to increase the competitor financial aid and also addition of affirmative
termination for the approaching improvement. This choice or skill of president helps in increased
profit level as well as sales of corporate.
Formulation of Johnson is viewing development mark. Nowadays Starbucks posted the
development in each operational metrical this path in belong sales. Subordinate to this, capitalist
look to optimistic cretin action plan of Starbucks and Johnson amount which shares approx 15%
in 2018 year. The Kevin Johnson has been valued for admirable for leadership approach so that
processing or execution of twine financial for Starbucks can be occur. This signal which help
client to develop built and advised nutritionist quality.
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The establishment of this organisation is to associate with aid the client for creating the
advised nutritive selections as part of financial organization modification for a worldwide
business. This organisation is clear with their clients on nutritious quantity of its food & drink
offering (Lee and et al., 2015). The nutritious items of food and content of calorie including
drinks, menu boards and show cases are displayed on website. The consequences of Johnson to
Interracial Discrimination incidental.
According to case, the Donte Robinson and Rashon Nelson were prepared and to come of
a friend for routine Starbucks. The worker became suspicious and called forces as they did not
command anything. The videos that are certify, go viral and prohibit organisation to initiate their
migration on the Twitter. In the case of this organisation, president was quick to be influence and
contented defence instantly on Twitter. He operates instructions to work and extended plan in
directive manner to present the inherent oblique preparation.
The president also provides his modern consultation and meeting through his evaluator.
He is fetching activity that reaches to rotate out of Reserve store and Roasters. In his new
conference said that “One thousand was an ambition. Starbucks will attempt as well as test for 6
to 10 Propriety stores which can meet twist needful before processing more. This organisation
must constituted long term leadership of Schultz’s and 15% to 20% portion of maturation for
earning. The freshly are leased new economic take to task president has primed fresh reference
point of ten per cent.
According to script of pinch was in the ordering of incidental with linked to implied in
prejudice as he said that Terminating stocks for the racial constrictor activity is one pace in trip
that necessarily for fidelity from all steps of company in localized ownership. The fellowship
accept of pursuant of the earnings is not clash with disposal of certain societal groovy.
4 The two recommendations on Johnson is necessary to shape on his recent victory and uphold
sustainability of Starbuck’s and their advantage of competitive.
The reliability of organisation permit the organisation to create strategies that help in
winning the trust, taste and loyalty of customers. These strategies can help the organisation to
gain the good profit and benefit in the market (MCKENNA, 2019). This is a large chain which
serves the good quality of beverage which provide the power to the customers so that they can
work throughout the day. This strategy should develop in a manner that it will increase the base
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of customers and can also assist in increasing the market share. There are some advice which are
need to adopt from the CEO of Starbucks which are described below:
Centring on some new invention or invention line in several sector:- The company
has a high influence in food and beverage industry as it is a large size company. To increase the
size of the company the Starbucks need to focuses their products to launch in different sectors
and initiate the new product line in these sector. But with the enter in different sector, there is lot
of funds are require from which the company are able to supply the high and better quality of
product according to needs of customer and their taste. The increase in funds can help in
strengthening the productivity. The product line on different sectors permit the company
management to enter the brand in new line. This will help in achieving the profit on a high scale.
Selling new products at reasonable cost:- By offering beverages at reasonable cost can
help the company in achieving the goals by targeting the specific class of people like middle and
upper class of people (Meissner, 2019). The Starbucks only target these people which will help
in achieving the market stake because the growth is required for a firm to maintain their position
in the market. By selling the products on a reasonable cost increase the number of customers, it
also help in raising productivity and increment in revenue which results in the profit of the
company.
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CONCLUSION
From the above essay it has been concluded that, the main and important thing in a
company is to maintain and use of leadership styles to raise the company. With use of style of
leadership, the organisation can increase production by developing the enthusiasm with in the
employee. By implementing the styles, the managers can achieve or establish the goals by widen
their goods. It includes the develop of communication with customers so that they can add-on the
nutritional requirements according to the taste of people. With the help of leadership styles, it
can bring the stakeholders by promoting about the goods and profits of the company to them so
that they can invest in the company and can help in accomplishing the goal of company.
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REFERENCES
Books and journals
Antony, J., Setijono, D. and Dahlgaard, J.J., 2016. Lean Six Sigma and Innovation–an
exploratory study among UK organisations. Total Quality Management & Business
Excellence. 27(1-2) pp.124-140.
Ayios, A., 2018. Trust and Western-Russian business relationships. Routledge.
Brunsson, N., 2016. New public organisations: A revivalist movement. In The Ashgate Research
Companion to New Public Management (pp. 81-96). Routledge.
Charter, M., 2017. Greener marketing: A responsible approach to business. Routledge.
Cherry, N. and Higgs, J., 2016. Working in complex practice spaces: Focusing and calibrating
professional effort in organisations and communities. In Professional Practice
Discourse Marginalia (pp. 27-36). Brill Sense.
Harris, R., 2016. New organisations and new workplaces: Implications for workplace design and
management. Journal of Corporate Real Estate. 18(1). pp.4-16.
Hickman, C. R. and Silva, M.A., 2018. The Future 500: Creating Tomorrow's Organisations
Today. Routledge.
Jackson, D., 2016. Dynamic organisations: the challenge of change. Springer.
Lee, V. H. and et al., 2015. A structural analysis of greening the supplier, environmental
performance and competitive advantage. Production Planning & Control. 26(2).
pp.116-130.Svensson, G. and Wagner, B., 2015. Implementing and managing
economic, social and environmental efforts of business sustainability: propositions for
measurement and structural models. Management of Environmental Quality: An
International Journal. 26(2). pp.195-213.
MCKENNA, B., 2019. 12. DEVELOPING WISE ORGANISATIONS. Practice Wisdom:
Values and Interpretations, p.127.
Meissner, J. O., 2019. Resilience development: learnings for organisations from technical
diving. Continuity & Resilience Review.
Morecroft, J. D., 2015. Strategic modelling and business dynamics: A feedback systems
approach. John Wiley & Sons.
Payne, S.L. and Calton, J.M., 2017. Towards a managerial practice of stakeholder engagement:
Developing multi-stakeholder learning dialogues. In Unfolding stakeholder thinking
(pp. 121-135). Routledge.
Solas, J., 2015. Pathological Work Victimisation in Public Sector Organisations. Public
Organization Review. 15(2). pp.255-265.
Wilson, M. S. and Desai, A.H., 2016. Gender Equity in Indian Organisations: Rhetoric, Reality
and Possibilities. NHRD Network Journal. 9(2). pp.32-41.
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