Leadership Reflection for Aspiring Leaders in Business Organizations

This document provides a reflection on leadership for aspiring leaders in business organizations. It covers fundamental questions, leadership theories, leadership styles, mission and vision statements, leadership strategies, motivational theories, and personal development. The content offers insights and guidance for individuals looking to enhance their leadership abilities and overcome challenges in achieving their goals.

Leading Business
Organisations
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Table of Contents
Part 1- Reflection on Leadership for Aspiring Leaders...................................................................3
1) ............................................................................................................................................3
2) ............................................................................................................................................3
3) ............................................................................................................................................4
4) ............................................................................................................................................4
5) ............................................................................................................................................5
Part 2 Management Report .............................................................................................................6
INTRODUCTION...........................................................................................................................6
MAIN BODY...................................................................................................................................6
1. ............................................................................................................................................6
2. ............................................................................................................................................7
3. ............................................................................................................................................9
4............................................................................................................................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................13
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Part 1- Reflection on Leadership for Aspiring Leaders
1)
a) There are some fundamental questions that leaders need to ask themselves in order to
achieve business and their own goal and objectives. The first question is whether they possess
skilled and knowledge required for particular field and other questions is that whether they can
lead team in proper manner for positive outcomes.
b) The two aspects of leadership are excellent communication and teamwork. In order to
communicate with people in an organisation, excellent communication is required along with
teamwork to perform various work in enterprise.
c) Leadership theory is defined as discipline which focuses on searching out what makes
leaders to be successful in what they want to do. Here, leadership style is one of the instance of
leadership theory. When there is more focus on behaviours and traits of leaders then it is called
leadership style.
d) The two different leadership style which is appropriate for VUCA that is Volatile,
Uncertain, Complex and Ambiguous are for volatile and uncertain, democratic style is used and
for complex and ambiguous, situational leadership is used.
e) Aspiring leaders need an in depth understanding of range of leadership style in order to
become more effective and create balanced at leading other individuals. This knowledge
provides direction in developing goals and training plan for becoming better leader.
2)
a) An organisational mission statement defines business of company, objectives and
approach for reaching those within short time period. Similarly, vision statement is defined as
desired future of any company which is measure in long term.
b) The individuals makes use of their skills and knowledge contribution in executing
mission and vision so that desired objectives can be achieved in given time period without any
difficulty.
c) Leaders provide direction to organisation and leading their employees as contribution
in executing mission and vision. They determine goal and formulate strategies related to goal and
execute them timely and properly. This helps in attainment of sustainability and profitability of
business.
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d) Stakeholders has to communicate purpose of organisation through forming mission
and vision to their people in proper manner. They have to make contribution in informing to each
and every people so that they are aware about mission and vision and work accordingly.
e) Aspiring leader need to evaluate contribution of individuals, leaders and stakeholders
so that they can improve themselves, learn more from them, grab their positive points and
applied in business for achievement of individual as well as organisation goal and objectives.
3)
a) Leadership strategy is defined as ability or potential of leaders in order to make
consequential decisions for strategy, tactics and ends. This has relationship with leadership,
strategic intent, tactics and actions. The leader should be able to make proper strategy for
business.
b) Change leadership is defined as ability for influencing and enthusing others with help
of vision, advocacy, drive and resource to build platform for changes. Leadership is regarded as
key to manage successful change. They provide guidance, direction and support to people who
focus on implementing change and adapting it.
c) Organisational potential is defined as efficiency which is associated in meeting
objectives. It means organisation focus on producing desired effect or enterprise which is
productive without doing waste. It is important for organisation to be potential to achieve goal
and objectives.
d) Business context is defined as context in which specialised vocabulary is deployed or
employed. It can be regarded as individual, organisation, business, community or particular
object. If context of business are clear, then work can be performed in positive and effective
manner.
e) It is very important for aspiring leaders to understand leadership strategies which can
be applied in variety of different business context in order to identify role in dynamic business
environment. This is wider context and more innovative way of thinking can be performed
through several way.
4)
a) Motivation theory is defined as task which helps in discovering what drivers
individuals work in achievement of outcome or goal of business. It is related with process which
explain how and why behaviour of human is activated.
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b) The main two categories of motivational theories are content and process. Here,
content theories are called need theories which identify about factors that motivate people and on
other side, process theories identify how people are motivated.
c) The contemporary term used for employee motivation are rewards, employee
satisfaction, performance appraisal. These can be used by organisation for their employee
motivation so that they get attached to business.
d) Appreciative Inquiry Technique is defined as change management approach which
mainly focus on identification about what is working well, analysing why working well and
performing more of it. This assist organisation to grow at higher and provide direction to people
in business to focus on their attention.
e) Aspiring leaders need to be able to critically evaluate range of motivational theories in
organisation context as motivation helps employees to work in better and effective manner for
achievement of business goal and objectives. Similarly, if motivation is not provided to
employees then they don't work in proper manner and focus on business goal and objectives.
5)
a) My potential leadership style is situational as I can work in any situation arise in
business and provide proper guidance, direction to working force so that they give their best in
achievement of business goal and objectives.
b) My key strengths are creative thinking and good communication skills. In order to
work in competitive environment, it is very important to have creative thinking to grab several
opportunities and communicating in effective and efficient manner with working force.
c) My key challenges are overcoming my fear and developing confident in order to
achieve goal and objective of my life. I have to learn various ways to overcome my fear so that I
can easily grab opportunities to grow and success along with building my confidence level.
d) In order to develop my leadership ability such as situational awareness, resolving
conflicts, learning to follow, I have to enhance my personal development. I need to read
newspaper, books and analysing situation to be aware about it. For resolving conflicts, I have to
participate in decision making, reading books related with conflict resolution. In order to learn
new things, I should be active listener and analyse each and every situation in an effective and
efficient manner. In this way, I can develop my leadership ability.
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Part 2 Management Report
INTRODUCTION
Management is the accomplishment of aims and objectives of the business in systematic
way such as faculty, manage, preparation, dominant or guiding management origin. There are
consisting of materials, money, machines and many others (Bolman and Deal2017). To lead in
the business require to prepare effective strategies and set structure that supports to meet with the
goals. Leadership is essential for any business that use to motivate an individual or a group to
achieve general objectives and achieved then in effective manner. Right leadership can help to
manager for proper direction and apply right strategy as per the situation. This report based on
Starbucks which is the premier roaster, marketer and retailer of drinkable in entire world. It is
offering different types of beverages such as Italian style espresso food, cold blend beverages,
delicious food etc. This report consist of different leadership style. Along with define positive
and negative aspects to leading in the business and focus on the financial performance and
analysis ethical challenges. Moreover, focus on personal brand and provide effective
recommendations for the sustainability and get benefits in select business. Additionally,
leadership style select by Johnson to accomplish broad occurrence and emergence with global
leader.
MAIN BODY
1.
Servant leadership is a type of leadership where set of belief regarding to primary
objectives of leader is to serve. It is related with the conventional ability and concentrate of
leader activities regarding to business. It is based on the belief where different leaders attempt to
be function other than increase quality. This leading activity is basically a time less period of
time and orientation in which a enterprise individual can play important role. Such as Marriott
international hotel can be applied several types on leadership style to handle business activities
(Cavusgil and et. al., 2014). In the context of Marriott apply servant leadership style to sharing
power and provide preferences to necessities of staff members for the development and
improvement that will not be limited in different way. For leader in a hotel focus on the opinion
of clients which is more important. When company adopt particular leadership style so other side
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leader serve to employees. So main reason of the staff members development that leadership
style is quite high.
VUCA is a word form of excitability, quality, problems and ambiguities. It is mainly
based on the combination of qualities that focused on the different aspects to develop tough
situation for the business place. Through Volatility focus on the quality of speedy, important and
frequent changes. Cognitive state are related with the in-forecasted results as per the situation
and focus on the complexity that consist of different elements and issues that transfer chaos at
the working area. In the end defined about the ambiguities that show lack of clarity and difficulty
to identify the problems. After evaluation all the aspects know that it is reducing the
organisational productivity of a business. There are different challenges regarding to leadership
style apply in respect of VUCA Woking criteria (Dartey-Baah, 2015). There are defined different
challenges such as:
 As VUCA business environment related with the different hazards and problems of the
business and through husky leading style like autocratic leadership. It is important for all
the staff members in order to direct all the activities in specific manner and present all the
business operations without any problems. Retainer activity is a type of passive that can
not deal with the hazards in order to using VUCA environment which is not possible.
 VUCA business atmosphere face of lack of clarity regarding to concepts and condition
that occur in the business. In the context of servant leaders, a leader set a goal is to
function consumer and workers on precedence ground to sort out all the confusion and
prevails in the employees atmosphere and customer environment.
2.
Johnson's leadership style
A leadership style of Kevin Johnson helps to develop different strategy to improve
profitability and advantages of Starbucks through various strategy to spread out the business in
effective manner. The management regard in the particular sector is settled to Schultz leadership
style. As per the leadership theory there are two type of leaders such as transformational and
transactional (Day, 2014).
In transformational a leader work in a team and recognise all the require improvement
while transactional focus on the role of direction and abstraction execution. The CEO Starbucks
focused on different midpoint scheme of business where improving digital involvement so Kevin
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Johnson is not acrophobic for the apply large alteration and keep on prioritize of staff members
and sees technology that become important part of the concern. Not afraid to big changes: As per the particular strategy require to invest own money as
well as time to arrange people and communicate with every person of team members
adopt the changes and provide training according to that. Prioritize workers: There is required to motivate to employees to become part of the
success of the business. The CEO of the company meet with the customer and adopt open
mind approach to motivate experts for collaboration and innovation (Engel-brecht, Heine
and Mahembe, 2017).
 Sees technology as a essential part of a business: The role of leading in sales and
marketing consist of working closely and concentrate on the team that presents to own
that how important technology become reason of the business growth for Starbucks.
Ethical challenge of Starbucks: There are involving different ethical consideration to
manage goodwill of business at the market and fulfil the requirement. It is set criteria to support
customers and inform and increase nutritional choices. It is challenging for the organisation and
according to that develop plan of action to accomplish requirement of philosophy rule. Hence,
another situation is dealing with racial discrimination due to focus on operations and offer
service to people.
In the context of Starbucks, leader implement great man theory which help in making
useful decision to improve the entire functional of different department. The importance of this
theory is discussed underneath:
This theory often represent great leaders as heroic, mythic and destined to rise to
leadership when needed. This is something which leader have either raised with or without.
Illustrating leadership is more of a design. The argument suggests that people with authority
ought to be there with their unique endowment (Great Man theory, 2020). In fact, the hypothesis
argues that over time and through diverse classes these characteristics stay constant. Therefore, it
appears that all great leaders hold these traits regardless of where and where they worked, or the
particular role they performed in history.
Positive elements of Johnson’s leadership style
There are different positive aspects of Johnson's leadership style to addition the
production of selected company. There are mentioned different elements such as:
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 The leadership style is mainly concentrated on the customer priorities and fulfil the
expectation after serve coffee. They assure about the quality and taste remain same for
longer time and remind the taste.
 After serve coffee take feedbacks from the customers about products and services and
according to their suggestions apply improvement (Erasmus, Strydom and Rudansky-
Kloppers, 2016).
 In present time people become health conscious so according to that prefer low sugar
level in coffee and add on nutrition so it can not become reason of negative effect.
Negative aspects of Johnson’s leadership style
 When employees do not motivate so they can not make effort regarding job because of
one worker on first level. So on worker conduct all the confusion like pickings orders,
moving bar room and paid group down. That time one employee have all the
responsibilities and get screamed by many customers.
 Due to increase staff members create problem of maintaining hygiene or cleaning at the
place.
 The company is not providing good pay scale to their staff members according to work.
As a result it impact on their morale and create problem of the employee turn over
(Follett, 2013).
Opinion and thoughts of staff members
Johnson has started work as a leader in Starbucks, place of organisation was not so
powerful at the joining time. Company face many set backs and employees are dissatisfied
regarding to organisational approaches. There are directing to all workers and provide specific
facilities regarding to work. These are helping in career and increase personal growth. Such as
approx 30% staff members of Starbucks are full tuition coverage and according to that Johnson
take effective decision. When they are hiring students for internship so focus on their skills
otherwise they face difficulty in the business role in Starbucks.
In the Starbucks approx 80% people are taken approval of fresh CEO and approve them
as their person due to have commitment with employees. The staff members call as partners to
him because off involve in organisational work and increase rapid rate. Employees who is
provided services more than 20 hours per week so provide them surgical installation. The gainful
installation of the business are also strapping that have employed personnel is extremely blessed
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and focus on Johnson as per the idol. Other than this, Johnson provide value to their employees
and fulfil all the requirements as per the demand. Johnson is perfect as a leader who efficiently
tackle all the activities and become ideal for staff members (Harris, 2013).
3.
Kevin Johnson is CEO and Chairman of Starbucks as well. He is a committed servant
manager who faithfully implements heritage on individual system link, guiding key approaches
of company growth and change. He provides programs to approximately 33,000 collaborators
across the world who carry orange. Kevin Johnson is responsible for the international operational
sector and assists in various roles such as infrastructure, communications, digital platforms and
procurement. There are defined different skills and character that presents Kevin Johnson as a
effectual worldwide person. Global strategic thinking: Kevin Johnson is a popular and powerful individual who is
always thinking about the business and present effective ideas to achieve combative point
at world wide stage. Such as when company deal at global level that time require to apply
effective strategies and thinking according to that to manage different activities of an
organisation. For this require to follow best individual and take strategic decision in
respect to Starbucks. Well Spoken: It is best quality that must have a leader to present business idea in front of
clients and influence to do project with Starbucks. Because of the strong communication
such ability can offer great personal image at world stage. When they have particular skill
so people become able and deal with the various stakeholders that represent different
culture. Hence, strong communication skill become powerful quality and effective
leadership style of Kevin Johnson. Good negotiator: To operate business activities at location, national and ethnic limit
require strong negotiation skills. Kevin Johnson has different types of qualities that helps
to business and easily handle complex situation effectively. At international level, this
quality use by organisation to achieve all the competitive advantages and provide
competition to rivals and get better resources to enhance profit margin and production of
the business (Kim and Mauborgne, 2014).
 Sensitivity of cultural diversity: Kevin Johnson have skill of sensitivity of cultural
diversity that shows he has a strong personal brand as a global leader. In present time it is
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essential that business activities at global level require to be more than effectual
crosswise civilization and culture twist as difference into strength. He has proper
knowledge about the different culture so according to that meet client and influence them
with their knowledge.
From the above mentioned different characteristics and skill of Kevin Johnson have good
image which supports a business respect to accomplishment for the long term goals and achieve
all the competitive advantages effectively. These skills can assistance Kevin Johnson to improve
gross sales of company and establish as good brand at the particular market place.
4.
Starbucks is a large famous and leading organisation in coffee chain that offer different
beverages with good quality and assist people to power through out a day. The experience of
Starbucks is reliability that helps to get success and achieve loyal customer and taste of
consumers. So according to that business develop effective strategies and accomplish advantages
at market place. In the context of Starbucks, strategies create by the business as per the structure
that show direct impact and cover large market share on the basis of customer. There are
providing recommendations that select by Kevin Johnson such as:
New goods at reasonable cost: This alternation is helpful to collect effective possibilities
by Starbucks organisation in order to target customers which belongs from the upper class, and
middle class people. They apply appropriate improvement in particular way that supports to
cover large market and increase market share for growth. In the context of competitive firms, the
business focus on the new goods which is better as compare other companies. It is helpful to
increasing production and achieve all the competitive advantages at market place.
Focus on new product segment or product line in different sector: Starbucks is a large
size organisation that present great presence in the Food & Beverage sector. In present time this
company at top and effectively conduct business activities. It will permit for the leverage power
and reputation to tap into different sector and product line. As per the requirement, Starbucks
concentrate on the different ways that help to enter into international market and introduce their
product with advanced features. To tap into other market require appropriate funds that helps to
offer high quality of product and services to consumers and fulfil their expectations (Jansen,
2017).
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CONCLUSION
As per the above assignment, it is concised that to conduct different business activities
and improve performance require to apply effective leadership style. For this require to analysis
the business and their structure then apply it to maintain essential things. Through leadership
style as well as ethics of the organisation can build by the enthusiasm regarding to staff members
as well as customer which supports to increase the productivity of the business. Through servant
leadership style where focus on thriving of a business. Along with, members of the business can
vital all the goods and quality to other organisation and stakeholders that help to invest the
products. It is helping to increase productivity through communication with different clients and
develop good quality as per the requirement satisfy them with the products and qualities.
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REFERENCES
Books and Journal
Bolman, L. G. and Deal, T. E., 2017. Reframing organizations: Artistry, choice, and leadership.
John Wiley & Sons.
Cavusgil, S. T. and et. al., 2014. International business. Pearson Australia.
Dartey-Baah, K., 2015. Resilient leadership: A transformational-transactional leadership
mix. Journal of Global Responsibility. 6(1). pp.99-112.
Day, D. V. ed., 2014. The Oxford handbook of leadership and organizations. Oxford Library of
Psychology.
Engelbrecht, A. S., Heine, G. and Mahembe, B., 2017. Integrity, ethical leadership, trust and
work engagement. Leadership & Organization Development Journal. 38(3). pp.368-
379.
Erasmus, B., Strydom, J. W. and Rudansky-Kloppers, S. eds., 2016. Introduction to business
management. Oxford University Press Southern Africa.
Follett, M. P., 2013. Freedom and co-ordination (RLE: Organizations): lectures in business
organization. Routledge.
Harris, A., 2013. Distributed school leadership: Developing tomorrow's leaders. Routledge.
Jansen, W., 2017. New business models for the knowledge economy. Routledge.
Kim, W. C. and Mauborgne, R., 2014. The four pillars of blue ocean leadership. Blue Ocean
Leadership Series. pp.1-4.
Online
Great Man theory. 2020. [Online] Available through:
<https://managementstudyguide.com/great-man-theory.htm>
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