1LEADING LEAN PROJECT Table of Contents 1.0 Introduction..........................................................................................................................2 2.0 Discussion............................................................................................................................2 2.1. Comparison between various styles of leadership..........................................................2 2.2. Selection and explanation of the preferred leadership style............................................5 2.3. Characteristics of becoming a valuable team member for "THE A TEAM...................5 2.4. Tools and techniques for facilitating the lean business operations.................................6 3.0 Conclusion............................................................................................................................8 4.0 References:...........................................................................................................................9
2LEADING LEAN PROJECT 1.0 Introduction Both leaders and leadership skills play a crucial part in the overall long term growth anddevelopmentofanorganization.Thestylesthatleadershipfollowsgivesthe organizational members a wide latitude for managing the projects, resolving disagreements and solving issues within the organization (Taucean, Tamasila & Negru-Strauti, 2016). The objective of this report is to analyze the case of SINTEF PVT. LTD. and suggesting the senior management team of the company to best possible leadership style to suit its organizational structure and context. It is to note that SINTEF is a functional organization that has many departments like engineering, finance, production, human capital management, sales and marketing, warehousing, procurement and information technology. The senior management of the company has identified that agile best practices can be a mechanism for implementing the lean principles within the company and that many leadership styles can guide the initiative of extending the agile best practices to many business functions of the company apart from only the IT domain. This paper would elaborate on comparing and distinguishing the various styles of leadership that could potentially be adopted by the selected project manager and would suggest one method that would be the best option for the structure and context of SINTEF. With the same, the paper shall also shed light on the characteristics that would be required for becoming a valuable team member of "THE A TEAM" and would propose different tools or techniques that could be implemented in many departments of the company and are likely to improve its efficiency. 2.0 Discussion 2.1. Comparison betweenvariousstyles of leadership Leadership is all about influencing other people's behaviour in a way that they can strive enthusiastically and willingly towards attaining group objectives. It is imperative in the organizational context for initiating the actions, providing motivations to the employees, providing guidance, creating confidence, inducing change, creating successors, developing coordination and building a work environment (Trivisonno & Barling, 2016). Leaders must always possess the ability to maintain good interpersonal relations with the subordinates or followers and at the same time, motivating them for helping in attaining the organizational goals and objectives. There are different leadership styles that the selected project manager of SINTEF could potentially adopt that, and they are as follows:
3LEADING LEAN PROJECT a)Autocratic or Authoritarian leadership- The autocratic style of leadership is the style where the leaders take all the necessary decisions all by himself. This type of leaders hold sole authority in a company and is a typical style in which all the essential decision go through a prominent figure (Nawaz & Khan, 2016). Although this leadership style is less popular and preferable among the employees but is a preferred strategy in the companieswhere the employeesare required to perform some streamlined functions and where control is considered to be the key to success and is more important than creativity. This type of leaders is generally confident, disciplines and decisive. b)Democratic or Participative leadership- The democratic style of leadership is the style where the leaders consult their subordinates before making the final decision. This leadership style requires collaborative energy, group level decision making and delegation of the roles and responsibilities. It demands the leaders who know the ways of cultivating the participation, empowering their team members and working directly along with the members of the organization or team at every level (Iqbal, Anwar & Haider, 2015). Also, this of leaders distributes the power, ability and influence of contributing to the decisions widely across the different levels and departments. It is to note that such leaders are highly accountable, supportive and actively engaged in nature. c)Laissez-faire or Free-rein leadership- It is that style of leadership where the leaders give their subordinates the complete freedom of taking the decisions. They avoid the use of power and responsibility and are considered to be the non-interfering type of leaders that pass on the duties of deciding their subordinates and take minimal initiatives in the administration process (Saiki et al., 2016). The advantage of this leadership type is that it provides the subordinates of the leader a wide latitude in the process of managing projects, resolving conflicts and disagreements and solving the problems. This type of leaders are generally trusting, communicative and are open- minded. d)Bureaucratic leadership- This leadership style is based on some fixed official duties present under a hierarchy of authority. Bureaucratic leaders apply a system of rules for the decision making and management process. This leadership role is played through the processes, procedures and structures that are highly formalized in nature. Also, here, the policies, rules and hierarchies form some precise set of expectations and at the same time, explicit the chain of command. It is also to mention that the
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4LEADING LEAN PROJECT bureaucratic leaders lead by the channelling of some established rules and regulations along with some enforcing current structures and by presiding over some set segments of hierarchy. According to Nielsen and Moynihan (2017), these leaders are highly focused, organized and consistent. e)Transformational leadership- The transformational style of leadership is the style where the leaders work with the teams for identifying the necessary change, creating a vision for guiding the change via inspiration and by executing the change in tandem with the committed members of a team. They always seek for the ways for getting the best potential and performance out of their every subordinate and takes courage for being a transformational leader. They often challenge the old ways of doing things in favour of more intuitive, efficient and better strategies. They are highly innovative, motivational and empathetic. f)Transactionalleadership-Suchtypeofleadershipsucceedsthebestinthe organizational structure and context that is ordered, structured and is a rigid hierarchy. Transformational leaders define the roles and the responsibilities of the subordinates very clearly and strictly and make sure that they are performing as per their roles, and the overall performance of the team is producing positive outcomes. With the same, often, these leaders introduce a transparent system of rewards and penalties for their performance in place, including the opportunities, pay and bonuses for the upward mobility. These leaders do these for identifying the strengths and weeding out the weaknesses among their subordinates. These types of leaders are generally highly focused, efficient and controlled in nature. g)Servant leadership- it is the style of leadership where the main aim of the leader is to serve. According to (Allen et al., 2016), it is a decentralized style in which the leaders satisfy the needs and requirements of the stakeholders. This types of leaders empower their subordinates and interact and communicate directly with the clients and at the same time, recognize their roles in the organization as a part of the community. The top qualities of the servant leaders are that they are highly encouraging, receptive and persuasive. h)Situational leadership- Situational leadership, on the other hand, is less of a style and more of an idea of leadership where leadership is thought of an inherently adaptable responsibility. This type of leadership often remains highly flexible every time, and at the same time, they are also capable of adjusting with the vision, strategies and procedures as per the circumstances, events and demands. They often possess the
5LEADING LEAN PROJECT agility of adapting the changing strategy for changing dynamics. It is to note that the top qualities of a situational leader are that they are highly adaptable to change, agile and versatile in change. 2.2. Selection and explanation of the preferred leadership style Organization agility is regarded as a prerequisite for most of the companiesin the contemporary world. Leaders find it very challenging in handling the uncertainty, turbulence and the continuous changes present in the business market. It is suggested that for SINTEF, a suitable leadership style can be oftransformational leadership. Leaders in this company need to engage and motivate all the employees to ensure that they are aiding to organizational development. Everyone needs to feel the obligation of contributing and taking on the responsibility and understanding their importance for ensuring that the organization is developing and that the event is sustaining. It is to note that the creation of agile culture needs the leaders to be highly skilled in the total number of abilities for handling the arena of complexity and turbulence. Transformational leadership makes use of inspiration, motivation, and intellectual stimulation and at the same time, encourage creativity and innovation in the workplace (Allen et al., 2016). It is essential for SINTEF, especially for now, when it seeks to implement the lean principles using agile best practices to its other business functions as well. The leaders should work with the teams for identifying the necessary change, creating a vision for guiding the change via inspiration and by executing the difference in tandem with the committed members of a team. It is one of the most inspiring styles of leadership where the leaders or the project manager of "THE A- TEAM" can inspire the project members to embrace change using fostering the culture of accountability, workplace autonomy and ownership in a SINTEF. Using thisstyle of leadership, the project manager will seek for the ways for getting the best potential and performance out of their every subordinate and takes courage for being a transformational leader. They often challenge the old ways of doing things in favour of more intuitive, efficient and better strategies. With the same, though this style of leadership, the project manager can give the employees more room to showcase their level of creativity and look to the future and find out new solutions for the old issues. The team members in this way will be on the leadership track and will be prepared for becoming the transformational leaders if given proper training and mentorship.
6LEADING LEAN PROJECT 2.3. Characteristics of becoming a valuable team member for "THE A TEAM ." Competent team members are the people who have different strategies for working together in new ways and at high speeds for achieving the top-notch outcomes. For being a valuable team member for "THE A-TEAM", one should: a)First, have a good understanding of his roles and the expectations of the project manager related to his characters. b)With the same, they must also possess the attributes of being future-focused and optimistic. He or she should strategically approach their work and must anticipate the actions that they could take for adding value to the business outcomes. c)Theymustbefocusedandshowgenuinecommittedtowardssuccessful implementation of the lean principles using agile best practices to its other business functions. d)Furthermore, he or she should also be flexible enough to adapt to the change that is required to make within the team for a successful project. e)Apart from all these, the valuable team members for “THE A TEAM” should also possesstheskillsofactivelistening,activespeakingandthatofeffective communication. f)Furthermore, he or she should be reliable enough so that the project manager can trust them with their roles and responsibilities. g)They must be honest and straightforward so that the project manager could count on him or her who will help him what's what, regardless of whether it is wrong or good news. h)A valuable team member will always have a positive attitude as the "can do", and a positive attitude is very critical for the success of the overall project. 2.4. Tools and techniques for facilitating the lean business operations SINTEF is striving for creating lean logistics operations in its business processes. After all, elimination of the waste always keeps the costs low and with the same, saves the time of the business. It benefits every department of the supply chain of a company. However, the achievement of lean logistics takes more cost-cutting measures if customer satisfaction and quality of service are to remain at the top levels. It is to note that lean logistics needs some tools and techniques to facilitate lean business operations at every level
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7LEADING LEAN PROJECT of SINTEF. These tools and techniques include asset tracking, big data, business intelligence software, predictive analytics and the real-time tools of modelling. a)Asset tracking- It makes use of identification of technology like barcode scanners, RFID, handheld devices and barcodes for helping the employees in locating the assets and inventory. It will help in improving the efficiency of inventory. b)KPI reporting- For the finance operations management of the company, the KPI reporting tool can be used. It will help in visualizing the KPIs on the customized charts and at the same time, can make the interaction with the data a pleasure (Sreedhar, Neelima & Ramesh, 2016). Also, one can monitor and measure the KPIs for assessing whether the operations are delivering the expected results. c)Big data- Right from tracking the transportation and handling to warehousing, and inventory working capital costs by the end-customer will allow the company to capture more value. If armed with this tool, the company can harness the power of the big data and can quickly provide a complete view of the supply chain. d)Business Intelligence software- This technique will further help in harnessing the big data and in increasing the visibility to conduct the trend analysis and developing the data-driven strategies of business for promoting the lean operations (Larson & Chang, 2016). Assumptions Firstly, utilizing asset tracking the employees in SINTEF can locate the assets and inventory. It will help them in improving the efficiency of the stock; thus, it can be used in the production department, warehouses and human capital management department of the company. Secondly, by making use of KPI reporting for the finance operations management of the company, the employees can visualize the KPIs on the customized charts and can make the interaction with the data a pleasure. They can also monitor and measure the KPIs for assessing whether the operations are delivering the expected results. Thirdly, big data will help the logistics department of the company the power of considering all the customers and suppliersflowsallatonce.Ithelpsintrackingthetransportationandhandlingto warehousing, and inventory working capital costs by the end-customer. This will further improve the company is reaping the benefits of strategic network planning, customer loyalty management, risk resilience and evaluation and real-time route optimization. Lastly, the business intelligence software will help in analyzing the current trends and in developing the
8LEADING LEAN PROJECT data-driven strategiesto cope up with the change and improve overall organizational efficiency. 3.0 Conclusion Hence, from the above analysis, it is to conclude that transformational leadership is thebestsuitableleadershipstyleforSINTEF’sorganizationalcontextandstructure. However, the team members also need to prove themselves valuable for the team and must possess specific characteristics to ensure successful implementation of the project. Also, while working towards leaner operations, the above mentioned technologies can provide a solid foundation for the application of lean principles and change to boost the organizational efficiency and reducing the waste and errors and at the same time, optimizing the processes by driving better results.
9LEADING LEAN PROJECT 4.0 References: Allen, G. P., Moore, W. M., Moser, L. R., Neill, K. K., Sambamoorthi, U., & Bell, H. S. (2016). The role of servant leadership and transformational leadership in academic pharmacy.American journal of pharmaceutical education,80(7), 113. Iqbal,N.,Anwar,S.,&Haider,N.(2015).Effectofleadershipstyleonemployee performance.Arabian Journal of Business and Management Review,5(5), 1-6. Larson,D.,&Chang,V.,(2016).Areviewandfuturedirectionofagile,business intelligence,analyticsanddatascience.InternationalJournalofInformation Management,36(5), 700-710. Nawaz, Z. A. K. D. A., & Khan_, PhD, I. (2016). Leadership theories and styles: A literature review.Leadership,16, 1-7. Nielsen, P. A., & Moynihan, D. P. (2017). How do politicians attribute bureaucratic responsibility for performance? Negativity bias and interest group advocacy.Journal of Public Administration Research and Theory,27(2), 269-283. Saiki, D., Kandiah, J., Beard, K., & Jones, J. J. (2016). Leadership Styles and Collaboration Among Members of the A American Association of Family and Consumer Sciences. Family and Consumer Sciences Research Journal,45(1), 17-33. Sreedhar, J., Neelima, M., & Ramesh, D. (2016). Online Analytical Report, Recommender System.InternationalJournalofScience,EngineeringandComputer Technology,6(3), 98.
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10LEADING LEAN PROJECT Taucean, I. M., Tamasila, M., & Negru-Strauti, G. (2016). Study on management styles and managerial power types for a large organization.Procedia-Social and Behavioral Sciences,221, 66-75. Trivisonno, M., & Barling, J., (2016). Organizational leadership and employee commitment. InHandbook of employee commitment. Edward Elgar Publishing.