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Leading Organizational Change - Assignment

   

Added on  2021-06-17

14 Pages680 Words90 Views
Leading Organizational ChangeImproving Hospital Performance

Overview of King Edgar Hospitals NHS Trust (2003)

Disturbing Symptoms•Increased trolley waits•Bottlenecks in the medical admission ward•Placement of the patients on wrong wards•Increase in stay lengths•Poor link with social services•Delay in patients’ discharge•Increase in patients’ complaints

The Waiting Game•Government’s NHS plan- an aspiring pledge to lower the maximum waiting times •The patients who are waiting for more than twelve hours were to be reported to SHA (Strategic Health Authority)•Intense legal pressure to meet the targets of waiting list generated unwanted side effects for NHS

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