Leading Teams in Health and Social Care: Theories, Strategies, and Impact of Leadership Styles

This report discusses the theories and strategies used in health and social care organizations to reduce challenges during teamwork. It explores the impact of leadership styles on teams and the importance of accountability and trust. The report also explains the links between individual, team, and organizational objectives and factors that influence forward planning in teams.

LEADING TEAMS IN HEALTH
AND SOCIAL CARE

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
TASK 1............................................................................................................................................1
Theories of team development utilised...................................................................................1
Strategies to overcome common team work challenges.........................................................3
Impact of leadership styles on team.......................................................................................3
Importance of accountability and trust in a team...................................................................4
Compare and contrast methods of managing conflict within a team.....................................4
TASK 2............................................................................................................................................5
Explain the links between individual, team and organisational objectives............................5
Explain factors which influence forward planning in the team..............................................6
Explain how to identify areas of individual and team responsibility in achieving objectives 7
Explain how to identify and agree aims and objectives to promote a shared vision within own
team .......................................................................................................................................7
Explain how you monitor progress in achieving team objectives .........................................8
Provide evidence of feedback given when underperformance is identified...........................9
CONCLUSION .............................................................................................................................10
REFERENCES..............................................................................................................................10

INTRODUCTION
The concept of leading teams in a health and social care organization is generally a
multidisciplinary team which is a group of social care or the health care employees as well as the
professionals. In an organization, it involves the members of various different disciplines and
each of them gives a particular services or care to the people or service user. The term team is
generally a group or collection of workers which includes various different skills as well as work
collaboratively so as to achieve a common goal or objective towards organization. In healthcare
system, NHS generally gives care to all the citizens of the United Kingdom that is generally
based on their requirements for medical care instead of the ability to pay for it. In this report,
there is a discussion about various theories as well as the strategies which is commonly used in
an organization to reduce the challenges occurring during team work. This report will also cover
the impact of leadership style on the team and the relationship links between the workers and the
team leaders to meet the organizational goals (Ali and Terry, 2017).
MAIN BODY
The health care sector is generally defined by the constant improve aimed at the effective
delivery of the safe, high quality as well as effective care. The concept of effective leadership in
an organization generally is required so as to drive as well as lead the modifications at various
levels of the well-being care systems in order to create the objectives of the ongoing reforms in
the care organizations. The concept of leadership in the healthcare organization is generally
spread across the clinical as well as management workforces thus creating a peculiar demand.
The leadership concept in healthcare organization is generally used to determine the important
trainings as well as competencies that are usually needed by the leadership workforces and
management as well for an effective execution in their roles. It is determined that a study is
required so as to build the information on the relationships among the targeted practices as well
as the improvement of professional involvement, person's ability of a leader from wellness
management and the clinical aspects as well as the performance of an organization (Boyd, 2019).
TASK 1
Theories of team development utilised
An effective teamwork in a health care organization is quite important for the safety of
the patients as it can generally reduces the adverse impacts which are caused by the
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miscommunications among the care providers. It generally includes the models so as to
understand the dynamics of the team and are as mentioned below:
Model of Tuckman Team: It is the most common theory which is used for the
development of a team. It usually illustrates the four main stages such as forming, storming,
norming as well as performing. In forming, people can establish interactions with each other. In
storming, it is the stage where most of the conflicts occurs. In norming stage, it is the stage where
the care providers or the team mates are proved to be flexible if the conflicts is been resolved.
Performing is the final stage where the care providers can collaboratively provide an effective
care to the patients to meet their requirements (Chao, 2017).
DISC Model: it is quite impossible that a care provider can work alone in a health care
system. The care providers are always been working in a team where the communication among
care providers is highly crucial for the health care outcomes. In addition to this, the teams in the
healthcare are needed to pass off the data among the staff, the care providers, care professionals
and many more. This communication can be face-to-face, on the calls or it can be in the written
form. Later on some of these such communications or interactions can directly results in
confusion, disappointment at some points or it can be a sense that the other person did not
acquire the things which are communicated and many more. By using this DISC model, it can
aid the care providers to understand about the various different styles of communicating with the
other members. This model generally helps to determine as well as predict about the things
which is to be done. It also helps about how to work under pressure (Clarke, 2020).
Lencioni Model: In this model, it generally includes the common issues that the team
experiences that impacts their effectiveness. It involves lack of faith, if the care providers or team
members do not establish faith in each other, then they are more prone towards seeking help. A
lack of faith simply means a decreased level of comfort which generally makes it more difficult
to make conversations as well as perform effectively as a team to deliver an effective care.
Another issues it can involve such as lack of conflict management such as avoiding the conflicts
can generally leads to an artificial peace at the expense of progress as well as innovation. In an
organization, conflicts are generally the normal part and it can be very productive if it can be
managed effectively. It can also involve the avoidance of accountability, lacking which it can
particularly damage the health care organization. The accountability among the care providers
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makes them to learn from their mistakes as well as improves their mistakes to meet the effective
care which is provided to the patients.
Strategies to overcome common team work challenges
To overcome the common team work challenges there are various strategies in the
national health services which are as mentioned below:
Team well-being prioritization: In context with NHS, it involves a tendency in the crisis
for all the communication to become about the problems at hand. People concerns can feel like a
lower priority as well as the team members can feel that their own conflict are insignificant
providing the large image (Cummings and et. al., 2020).
Pay attention to individual's requirements: In this, the higher authorities are required to
be attentive towards the behaviour of various other care providers as well as includes the
understanding of the components which might lie behind them. Therefore, it may be essential to
take account of their pre-existing well-being care situations.
Build the strength: In this, it can provide the clarity about various roles of the team as
well as an individual's contribution. It also includes ensuring about the equitable movement of
roles which can enable everyone periods of reduced level work. Building the strength by
undertaking the planning, review as well as solving the problem activities together.
Effective communication skills: In context with national health services, an effective
communication skills are quite important among the care providers as it can clear the conflicts
which are generally arises among them. The lack of effective communication among the care
providers or leaders can create trouble or conflicts among them which in results can lead to
decreased outcomes or reduced effective care. So it is important in an organization to have good
or positive communication in between them so that they collectively provide the care to the
patients (Guillem, 2019).
Impact of leadership styles on team.
The necessity of an effective leadership in a health care is quite difficult to overestimate.
It is because the leadership not only improves the major clinical results among the patients but
they can also enhances the provider health so as by promoting the workplace engagement as
well as decreasing the burnout. The leaders generally impacts a number of outcomes such as the
satisfaction of the patients, its productivity, its turnover and many more. A good leadership
usually creates the care providers engagements as well as passion that can ultimately leads to the
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increased level of the patients loyalty, the services and ultimately the benefits. An effective
leadership styles can make positive impact over the team. It can helps to manage the team well
so as to deliver an effective care to the patients.
Importance of accountability and trust in a team.
The environment of the health care organization is quite dynamic and complex as well, it
generally experiences various issues that are peculiar to its unique characteristics and those of the
hassle organizations in many other sectors. These such issues can involves the elevation of the
internal pressure from an increased demand for transparency as well as an accountability. It can
also involves the elevated impacts of various stakeholders like social as well as the political
groups, who have generally invested an interest in these sectors. In addition to this, an
accountability can promote the better work relationships, enhances the job satisfaction as well as
aid the team work more effectively together. It generally destruct the efforts as well as the time
which the care providers spend on deflect the action as well as other unproductive behaviours.
When the organization generally can hold themselves as well as the care providers accountable,
they usually can learn from their mistakes and are able to improve it. Its culture can generally
enhances the relationship among the the care providers as well as the patients and decrease the
misuse of the resources which are present in the health care organization. Moreover,
accountability can generally helps to provide an high level quality care to the patients (Hansen,
Braslow and Rohrbaugh, 2018).
Compare and contrast methods of managing conflict within a team
In NHS, the conflicts generally involves many sources as it can borne out of the
differences and can arises in any condition where people are needed to intercommunicate with
each other. To deal with various conflicts which can generally arise in an organization is
considered as an effective management skill. In health and social care it is important to manage
the confrontations among the care providers or within a team. It can be managed by speak as
well as act calmly, the care providers can try to implement the positive confrontations
techniques, care providers must listen as well as clarify the problems which are arises on both the
sides. In addition to this, the care providers also work collaborative to tackle the issues as well as
seek an advice if they are not able to do so. There must be a positive confrontation approaches
which should be implemented in a health and social care organization. The learning about how to
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approach the confrontation in a positive manner is generally advantageous to the care providers,
the service users and so on (Hardy, 2021).
The positive encounter techniques includes such as aware about the emotions as it can
play a part in conflicts thus, care provider must be empathetic when it is required as well as know
about the feeling that can be an easily resolvable problem which appear to be a big issue.
Another technique which includes here is about concentrating on the issues, not on the person. It
involves the addressing the issues is generally considered as a key to resolve it. The care provider
not tempted to concentrate on the person as they may feel attacked. Another important method
which is necessary to manage the conflict in health care system is to actively listen the issues as
the care provider must actively listen to the issues which are raising in a workplace so that they
can effectively deal with such issues. By managing these such conflicts in an organization, it can
effectively or positively impact on the performance on the health care organization's outcomes.
TASK 2
Explain the links between individual, team and organisational objectives
In both health and other organization objectives are short and medium terms goals which
organization seeks to accomplish so it might reach its overall strategic goals. In the health ca5re
organization such as in the NHS there is the huge relationship between team, individual and
organization objectives, below is the brief explanation (Hernandez, 2020).
Organization goals and objectives helps to define that where an organization want to go,
this plan the best route in context to the achievement of this . This is involving the reviews that
whether they are taking the company to success. The relationship or link between the individual,
team and organization objectives is the agreed contract or agreement to achieve the common
goals for the organization within the specific period of time, while further helps in the
achievement of individuals and team objective of growth and increment. Clear goals of the
organization helps to ensure that the whole work group are pulling in the came direction,
sharing the came vision and a commitment to achieve this. Success of the organization goal
further influence the achievement of individual and team goals related to job benefits and
satisfaction. In the national health organization there is the huge connection between the
individuals , like nursing staff, health care professionals, service users, care team and
organization goals and objective because their main goal is to support the improvement of
service users health condition with the best efforts of the nursing and health care staff which
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further lead to the achievement of organization value development and service effectively goal
achievement and employees higher or good play goal achievement.
In the health care work place of the NHS work task prepare the individuals and team to
meet their own individual goals by enhancing and building the key skills and knowledge. Every
one work at the level to meet the organization goals . The manager and leaders drive
performance of the staff so that the main goals is can be set and met by the organization
(Jahmani and et. al., 2018).
Explain factors which influence forward planning in the team
Forward planing in the team is the taking the account future circumstances or
requirements when plan is develop, this planing is done to ensure the appropriate functioning of
the plan task and identification of the error. The key factors which are influencing the forward
planing of the team is can be changing environ0ment, delegation of the authority, job design
improvement, development of the science and technology. Below is the brief explanation of the
some key influencer of the forward team planing is given below.
In the NHS forward planing is evaluation and identification or planing of that what is
going to happen during the patients day. In context to that all the multidisciplinary staff
member's known that what they have to do for the patient and when to do in the coming days.
This also helps the patient known that what is going to happen.
Pre planned care and intervention for patient- In the health and social care organization
like NHS need of the pre planned care documents and care standards are the key influences
which influence the forward team planing. Because in context to meeting the health care
standards of the patient care and organization success that is important to make the proper care of
the patient which can be possible with forwards planing through each and every care task is can
be specify the accomplish (Kailasapathy and Jayakody, 2018).
Management of the sufficient resources- Patient within the NHS organization come-up
with the different health support needs, in context to the management of all these health
conditions of the every patient organization have to manage the availability of the resources
within the organization every time, so due to that reason organization influence to conduct
forward planning.
Changing environment – The health and social care organization management activities
and changing needs increase with the changing environments, like changes in the political laws
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of the health care employability, changes in the services users needs. Legal and social
environmental changes factor influence the forward team planing for updated practices.
Explain how to identify areas of individual and team responsibility in achieving objectives
In the health and social care organizations like NHS identification of the areas of
individuals and team responsibility is done by effective leadership, staff skills and specialization
analysis and the service users needs or organization services analysis. Because according to the
health and social care standards patient care should be done specific according to their health
condition and for that health professionals with the specific skills related to that health condition
need to take that responsibility. In context to the achievement of the NHS objective organization
must Generate clear and understandable team goals, Identify examples of quality work and
successful standards, Use team discussion and reflection to compare team performance to goals.
Below is the detail explanation of the key practices to identify and distribute the team roles and
responsibility's in the achievement of the objectives (Lefebvre, Montani and Courcy, 2020).
Generate clear and understandable team goals- In context to the identification of the
individual responsibility identification for the NHS organization goal achievement manager have
to make sure that they should clearly the goal of organization objective and mache it with the
individual and team skills to distribute their responsibility.
Identify examples of quality work and successful standards- Another method's to identify
the staff responsibility for the organization success identify the quality work standards related to
the objective, so that roles and responsibility is the be given to the every individual with the
appropriate guidelines.
Use team discussion and reflection to compare team performance to goals- Then in the
next step manager to assess the team member's performance to identify individual importance
and role for the achievement of NHS goals. For this manager have to assess the staff
performance with the help of performance analysis matrices, talking to the other manager,
meeting with the team member's (Mangulabnan and Vargas, 2021).
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Explain how to identify and agree aims and objectives to promote a shared vision within own
team
In context to the promotion of the shared vision within the own team manager have to
identify and agree the aims and objectives and for this they have to implement some effective
management and leadership practices.
Decision of the participants involvement- NHS manager have to decide that how many
person are going to participate in the accomplishment of the organization goals, there should be
the identification of the key stakeholders who should be involved in the organization plan. So
that selective participants should give the valuable idea and contribution in the implementation of
vision (Reed and Ferrari, 2017).
Schedule collaborative team- There should be the proper schedule for the meeting and
communication regarding to the organization vision objective. Manager of the NHS schedule at
least half day or full day for the larger or more complex projects. There must be the appropriate
environment with all essential services and faculties . Organization must assign a neutral
facilitator for the meeting.
Create and plan- In order to increase the shared vision of the health care team NHS
managers get prepared in advance by scheduling the meeting for the enough ahead of time to
prepare properly. They should manage and send out the documents to review ahead of the time.
There should be the clear illustration of expectation en order to ensure the clarity of the staff.
There should be the proper follow up in-order to ensure the that work and proper performances.
There is the proper process or set of the stages, such as the starting of the meeting, review the
desired outcomes, agenda, process and ground rules. That is very important to ensure the full
participation, creativity, openness and efficiency.
Write the vision statement - During the group meetings and collaboration manager
should ensure representation of the vision statement related to the care plan of the patient, health
promotion programme, vision of the NHS polices etc. so that each and very individualize can
get aware and get agree for that programs (.Skochelak and Stack, 2017).
Explain how you monitor progress in achieving team objectives
In the NHS report the hospital activity statistics is comprise of the to main factors
measurement, that is the discharge and death rate. Another essential process measures, are the
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waiting times and length of the stay and the main output measures is the number of the patient
treated.
One way through which NHS looking at the performance of the NHS is to break down
the system into a production process where the inputs of the health and social care services are
combined in the process to produce outputs and outcomes. The traditional performance
measures of the NHS have focused on the aspects of the inputs, processes and outputs. There is
the some amount of the attention paid to the ultimate outcome of care as measured by the quality
adjustment life years or health related quality of the life (Thomas, 2020).
Inputs of the NHS such as the money, staff and land is assessed , along with the
processes, such as diagnostic tests, attendance and waiting time in order to assess the
organization effective health care services. In the final process of the performance measures
outputs such as consultation, episodes and the outcomes , live saved and improvement of the
health quality are identified (Wu and et. al., 2020).
Provide evidence of feedback given when underperformance is identified
According to the Lul Admasachew (2020) in context to the improvement of the health
care professional performance efficiency NHS manage the low level of the work pressure, clear
job role, feedbacks and opportunity to involve in the decision making. NHS gather the
information in order to help the peoples working in the NHS to make improvements where
necessary. In context to the underperformance of the their staff and employees NHS provide and
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gather the information through different method's and provide it them with the supporting
resources of improvement.
National health services trust aims to provide the consistence high quality health care for
the community within which it serves, there for the performance of the every employee is crucial
to the success of the organisation. Each employee of the NHS encouraged to maximise their
potential within a role and to continuously strive to deliver their best. And there the management
of performance is continual process of the feedback and review. In the situation during which
employee get fail to meet job role standards them instance management interventions is required
to provide an enhanced level of the support, development and feedbacks (Wu and et. al., 2020).
CONCLUSION
From the above study it has been concluded that in health care organization such as in the
NHS leadership and engagement of the team for for the effective performance is done with the
help of various tools and management practices. For example the key team management theories
should be consider Tuckman's Stages of Group Development etc. in order to to overcome
common team work challenges, organization should manage the poor performance improvement
and effective collaboration. Leadership style helps to set employee morale, productivity,
decision-making speed, and metrics. There are the different method's of the conflict management
such as compromise and accommodation. The link between infinitive organization and team
objective is achievement of the effective health services and care of the patient and higher
benefits of the organization. Need of the pee planing of the care and resource influence the
forward planing of the team. For they shared vision organization must ensure decision of the
participants involvement, schedule collaborative team. The key steps of feed back follow by the
NHS is measures of the input and output.
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