This report discusses the concepts of leadership and management, their differences and similarities, and the impact they have on the performance and productivity of a company. It also evaluates a leadership development program used by the National Health Services and examines its benefits for individuals and organizations.
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Leadership and Management 1
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TABLE OF CONTENT 1 INTRODUCTION........................................................................................................................3 2 Literature review...........................................................................................................................3 Concept of leadership..................................................................................................................3 Concept of management..............................................................................................................3 Differences and similarities between leadership and management.............................................4 Behavioural theories....................................................................................................................4 Trait theories................................................................................................................................6 3 Leadership.....................................................................................................................................7 4 CONCLUSION...........................................................................................................................12 REFERENCES..............................................................................................................................13 2
1 INTRODUCTION Most of the people think leadership and management as two similar terms that are used in organisation to effectively manage various resources and people of the organisation. But in reality leadership and management are two different processes that are performed within organisation. There are numerous theories and model that can be used by companies in order to manage its most important resources to provide qualitative services and product to customers within limited cost and time. Effective leadership strategy helps in influencing individual to work hard or put extra effort for company growth and success. Leader uses various styles in order to motivate and influence employees to improve their performance so that company can gain competitive advantages. Whereas management refers to organising, planning, arrangement, effective utilisation of resource and capabilities of firm so it can produce qualitative products at reasonablerates.Thereforeitcanbestatedthatmanagementandleadershipimpacton performance and productivity of company and helps it in gaining competitive positioning. This report discuss about literature review on leadership and management theories that can be used by different companies. It also evaluates leadership development program that was used by leaders of National health services to provide qualitative services to people living in UK. The report also examines benefits and of leadership program for individual and organisation. 2 Literature review Concept of leadership As per view ofMehdinezhad and Sardarzahi, (2016) leadership is process or activity where individual influence behaviour of other people to perform specific task and responsibilities in particular manner so that organisation can achieve its objectives. It helps in building strong interrelationship and coordination within group member by explaining them about common goals and objective that need to be achieved.Mehdinezhad and Sardarzahistated that Leaders have high power and attractive personality that helps in influencing people to perform various activities as per standard and guideline set by company. Concept of management As noted byBolden, Witzel and Linacre, (2016)management is said to be art and process that involves different activities such as planning, organising and controlling resources and effort 3
of human toward accomplishment of common task. Therefore it can be stated that management helps in effective utilise of resources and maximum output from people in systematic and effective manners for benefit of company. Differences and similarities between leadership and management As illustrated byBevans, (2017)there is difference between leadership and management process that are used in companies for maximum output with minimum risk. Such as leaders createvisionandprovideguidelinesthewayemployeescanachievedesiredgoalsand objectives. On the other hand manager set standard target that need to be achieved in particular year. Leaders have strong and close relationship with employees and know much about need of employees than manager of company. Manager of firm is responsible for controlling risk through continuousmonitoringandsupervisingactivitiesperformedbyeachemployeewithin organisation. On the other hand leaders take risk by adapting to various leadership styles to influence employees for better output. As per view of author leaders skills and knowledge continuously diversify as it performs different function whereas manager use stable process and system to mange people. At last the author say that leadership is all about making strong relationship among employees that are working within company and management is about building effective and standard process and system to perform different activities and function. On the other handKnight, (2016)criticised that leadership and management are similar term that are used different by various people. As per author both leader and manager of company are responsible for effective management of people and resources so that company can gain its objectives. Leader and manager both evaluated performance of employees and plan various ways that they can use to effectively manage people for growth and expansion of firm in the industry.Knightalso stated that leaders and manager provide appropriate technology, working environment and plans for growth and development of employees in order to satisfy its basic needs and wants. Therefore as per view of author leadership and management are two similar processes that help in effective utilisation of resource. Behavioural theories As per view ofMoran, (2020)there is lot of confusion regarding leaders are born or made through various circumstance that happen in both personal and professional life. As per behavioural theory leaders are not born but actually they are made by learning through external 4
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environments that included experience, observation and various teaching method that helps an individual to become successful leader. Therefore this theory extremely focuses on particular behaviour and action of leaders instead of their characteristics and traits and stated that leaders are formed through result of effective learning ability.Moransays that there are three most important skill that need to be required in order to effectively influence employees that are working within firm. Technical skill is required so that leader can teach and guide other to effective use new and innovative technology so that company can gain competitive advantages. Another skill is required to manage people is interpersonal and communication skill to easily share its feeling, view point with other people that are working in a team. Conceptual skills are also essential for leaders as it helps in brining continuous new ideas and innovation to plan various strategies so that employee within company can be motivated to work hard. Therefore all such skill can be acquired by individual while performing various functions in life. It can be illustrated that leaders learn technical skill while practically performing work through use of new and innovative technologies. Communication and interpersonal skill can be learned while individual work in team to effective coordinate and share each other views so that common task and objectives can be achieved. Due to continuous performance and development of knowledge and skill leaders are able to develop new, creative and innovative method to influence employees to work in particular manner so that enterprise can expand its operation. Therefore author wants to say that leadership style can be best learned through past experience and observation for effective achievement of goals. As per noted byHunt and Chalmers, (2017) there are various advantages of behaviour leadership styles such as these approaches are used by most of organisation to develop new and innovative leaders within organisation. Use of experience and rigid method by leaders helps in getting best result or output by maximising performance of individual. It stated that leadership is developed through behaviour or external factors that are present in environment. On the other hand various criticism as perDonert, (2018)of behaviour leadership is that it ignores mental process and focuses on behaviour and nature of individual. As this theory state that people only learn through past experience such as performing various function at job. It takes lot of time to develop new leaders as they learn through practical experience so thereby it lead to wastage of lot of time and effort of people. The author also says that certain experience or behaviour does not work in particular situation and circumstance. Therefore leaders need to 5
choose leadership styles as needs, demand and situation in which employees work for better and effective performance of employees. Trait theories As noted byKollenscher, Popper and Ronen, (2018)trait theory is as apposition of behaviour theory as it explained that leadership qualities are born there are not build thereby it want to stated that traits and characteristics of leaders make them stand out and separate from other crowd. Different individual have different characteristics and traits but most of the people have abilityto effectivelycommunicatewith other people. Some people also have high confidence and commitment to take responsibilities in order to perform different function and activities within organisation.As perKollenscher, Popper and Ronenit focus on physical attribute of people such as its ability to plan, organise and effective control various steps for effective achievement of goals. Physical attribute includes its family background, intelligence and knowledge and ability to take accurate and appropriate decision within limited time. Most of the people have capabilities to analysis and evaluate performance of other people, effective communication skill to easily exchange information to large number of people within limited time and confusion. They also have influence personality and power to motivate other people to work in desired manner for accomplishment of task and activities. Some people have leadership qualities but they are not able to effectively manger people whereas people that does have skill are capable to effective arrange resources and maximise utilise them.Leaders should have achievement drive that means high ambition, energy and motivation to influence other people. It should also have self confidence on its decision making and ability to take various decisions within limited time so that firm gain opportunities that are available in market.Honesty and integrity is another trait that need to be presented in leaders as it helps in strong building of relationship and retention of large number of employees within firm. High knowledge about business and creative skill helps leader to effective guide and influence other employees at the same time helps in bring change within organisation. Leaders that are open and have good listening traits able to understand view ideas of other people and formulated effective strategies to resolve issue of workers. Therefore as perKollenscher, Popper and Ronentraits and characteristics those are present in individual helps in developing effective leaders in the organisation. 6
Various advantages of trait leadership as per view ofHerman, (2016) are as follows that lot of research and principle stated this theory as accurate and appropriated that need to be used for effective performance of employees. It helps in finding detail element and characteristics that need to be presented in individual to become successful leaders and lead team effectively. This theory helps HR manager to effective recruit appropriate and effective leaders for organisation as it act as yardstick that provide particular element to be present in individual to effectively lead team. Despite of so many advantages there are some negative point of leadership theory that are stated byRuben and Gigliotti, (2016) such as it is based on subjective argument regarding which individual is to be considered successful leaders or not. There is not confusion and contradiction on various traits that need to be considered important for effective leadership qualities. In practical traits theory is difficult and complex as leader has to analysis and evaluated on basis of various characteristics that are not present in each and every individual. The theory is based on physical traits such as communication skill, interpersonal skill, height and weight of leaders but some of the factors among them are related to situational and circumstance. 3 Leadership Importance of leadership training and development for organization can be understood on the basis that it develops overall brand image of company, leverages productivity and motivates their working horizons with diversification. Leadership models construct employees to perform better in their professional careers with enlarged vision, advanced skills and strong working parameterswithwhichtheycanbetrainedforgainingstrongoutlookstowardstheir responsibilities. Leadership training programs examine the present skills among employees, the strengths and weaknesses which are currently possessed and the various formats with which further progressive trainings can be given to employees (Cardona, Rey and Craig, 2019). Organizations can gain strong commitment with trained, skilled workforce where technically advance experimental practical working experiences not only works as an asset but also as an internal strength which improves overall brand image. Leadership programs prepare future leaders where development works as an active step which revolutionizes further steps with which companies can reach new production targets, legally make them strong and fundamental towards their responsibilities. Training works on long term goodwill development which keenly raises 7
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working ethics among employees, they research better at their jobs within assigned duties and technology works as an informative step to potentially enhance their skills. NHS Rosalind Franklin Program is one of the most renounced and innovative leadership training course which is for clinicians, managers leading from middle of healthcare systems , aspiring to become future leaders (Møller,Schratz and Serpieri, 2017).The training program aspires to lead large complex operations with innovative ideas, department’s services and systems of care where the focus is built towards high optimistic growth, new advance technology knowledge. Rosalind Franklin Program reaches various horizons of world where clinical are trained to take effective steps with high passion, integration of strong interpersonal skills and collaboration of gathered insights on various operations. Healthcare programs are highly focused towards 4 aspects compassion, inclusion, collaboration and knowledge of improved skills, the program encourages leaders to ask fundamental questions on various aspects with detailed parameters knowledge. The program leads to an NHS leadership award in healthcare leadership where the trainees are taught various new determinants which broadens their vision and keenly appraises various ethics on which they are governed to perform. Healthcare sectors are highly informative where innovation, skills and leadership to take quick decisions within time frames plays large positive impact on various horizons. Eligibility criteria for this training program is that participants should posses middle level managers knowledge of all healthcare practices which evolves overall perspectives on which further progression is based when people become leaders. The program training sessions involve various key models , creative structure and technology knowledge which works as fundamental step towards gaining high growth avenues (Fletcher, 2017). Rosalind Franklin make future innovators ready in healthcare system where there is high witnessed experience of practical life conditions given to them, with relative synergy of functional efficiency. Intended outcomes relate on various paradigms development with high growth towards uplifted motivation, high morale of working skills and functional ability to work under dynamic situations (Maulana, Wahid and Lega, 2019).The participants evolve on various criteria of medical knowledge, ability to take quick impacts on various structures positively and 8
variably practical skills. The participants eligibility often also evolve the fundamental basic knowledge, large experience of working with junior doctors and health experts with which they can gain strong skills. Intended outcomes also include high professional career with large success avenues, technological skills to leverage strong innovation in working models and gather reliable data. Professionalism is developed within participants as there are various sessions where dynamic training, materialistic knowledge of all new innovative machinery and equipments also potentially trains employees for further progression in their careers. There are tests within training sessions where participants progress on various horizons are checked, parameters are examined from their before performances to their present situations. Franklin Program is done with rigorous steps and innovative healthcare models which acts as paradigms to gain strong functional efficiency within various perspectives. There are various outcomes on which there performancecanberesearchedbetterwherehealthcareexpertslookforwardtokeenly addressing various feedbacks, grievances. Franklin Program benefits are wide for individuals as well as companies which can be understood as follows (Coetsee and Flood, 2017). Individuals: ď‚·There is high development of personal talents within person as the rational capabilities with which further progression is established highly motivates individual to research better and broaden the working horizons . Leadership constructs long term strong working ethics within people where practically they are given training to look towards new situations and arise various situations depending on their functional abilities. Interpersonal skills are developed which is one ofthemostimportantskilltoestablishlongtermprofessionalismoncareers,while communicating with team members or colleagues where there has been high focus. ď‚·Test develops individual talents and yields further progressive steps within personal academic development and psychological abilities where research abilities are highly functional to evolve. Individually there has been various examples perspectives understood where rationally people haveexaminedthatindividualshavebeenhighlyevolved.Testalsoincreasesvarious technological aspects of innovation where people are creatively looking forward with high problem solving abilities (Ledlow Stephens and Schott, 2018). 9
Individuals have gained high leadership models where people develop strong leadership skill to motivate, guide subordinates with high focus towards relative talents and skills with leverage towardkeenlyaddressingvariousadvancedskills.Deeperunderstandingofconceptsare developed while working towards projects and assignments where person overall development is highly revolutionized. The test enhances person ability to perform better in every sector of academic and professional careers, where technology plays high role to evolve. Analytic skills are developed within individual where test enables the understanding of various research abilities and fundamental training of new workings which enhances horizons of working effectively in all working situations. These forces are highly beneficial when person looks forward to gaining insight on reliable information and data from websites and resources, which are the relative functional optimum sources for gaining strong position (Wright, Murphy and Maki, 2016). Individual working abilities with supervisors in healthcare departments is evolved when person highly evolves within skills of medical research and delivers effective services to all patients. Leadership and training plays an important role to guide people to build strength within them where it is essential to profoundly implement motivation among all team members. Individuals are highly focused towards gaining high potential synergy within their duties which not only develops their fundamental abilities but also transform their inner skills. Organizations: Companies through this training program get high motivated employees who are retained for longer periods, with strong determination and functional abilities. Companies are strongly profitable when employee’s strength is large and committed to gain strong optimistic growth among all performance areas. There becomes highly optimistic role to deliver services among customers who are not only highly optimistic towards company growth, where the rational delivery of goals improves further abilities (Fischer,Dietz and Antonakis, 2017). Companies are able to enhance its internal strength where internal management works as one of thebiggeststrengthandfacilitatehighsynergyofgrowth,leveragemorefundamental elaborative steps and bring clarity within services. Employees when trained and skilled work as 10
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foremost strength of company where goals are fragmented into various departments, skills are developed and functionally people are more competitive with each other. Companieswithhighpotentialworkforcedevelopfurtherprogressinallprojectsand assignments where employees work as one of the biggest strength of company. It further adds to the various working efficient targets where they are targeted to reach. There is high focus given on various parameters which evolve company progress into fundamental horizons, polishes brand image among other competitive brands and companies. Companies are able to deliver high potential synergy where they are focused to develop an inspiring, compassionate and committed workforce where they have advanced skills, new working techniques. Experience adds to the annexure of employee’s strength where there is high focus on their abilities to reach new working horizons. Companies by gaining strong workforce who are talented, skilled and have strong research abilities to practice fundamentally high on various perspectives develop brand image among world Companies are facing high competition among other brands globally, where strong skilled employees work as high research factor whose strength implies on various horizons and enhances company reputation globally. These examples illustrate the fact that there is high importance of developing strong workforce where employees act skillfully, trained and have experience of working on various scenarios (Romager, Hughes and Jones, 2017). 11
4 CONCLUSION From the above analysis it can be stated that various style of leadership and management can be used by companies to get maximum output with minimum risk. Leader’s plays most important roles in influencing employees to retained within firm and enhance their performance and productivity on continuous basis for growth and success of enterprises. Manager of company plans for future objectives and goals that it need to achieved for long term growth and expansion of business (Lange and Hernandez-Bark, 2020).It is also takes corrective steps by improve performance of employees, provide innovative technology to reduce wastage and production of large amount of products within limited times. Therefore leaders and manager of company helps in satisfying needs of customers by providing them qualitative and standard services within minimum times so that company can gain competitive advantages. National health organisation haslaunchedvariousleadershipprogramstoinfluenceemployeestoprovidebetterand qualitative services. It helps in enhancing morale and motivation level of employees to work with high determination so that brand image of firm can increase. It can also be concluded from above analysis that various benefits are provided to individual and organisation because of introduction of leadership program in NHS. Appropriate training structure, method to be used and continuous supervision of training program helps in enhancing knowledge and skill of employees. Therefore it can be stated that leadership program organised by NHS helps in retainingandmotivatinghighskilled,knowledgeableandqualifiedemployeeswithin organisation (Ardichvili, Natt och Dag. and Manderscheid, 2016). 12
REFERENCES Books and Journals Ardichvili, A., Natt och Dag, K. and Manderscheid, S., 2016. Leadership development: Current and emerging models and practices.Advances in Developing Human Resources,18(3), pp.275-285. Bevans, S., 2017. A Theology Of Leadership, Not Management: Trinitarian Mission And Baptismal Discipleship.Annales Missiologici Posnanienses, (22). pp.9-19. Bolden, R., Witzel, M. and Linacre, N. eds., 2016.Leadership paradoxes: Rethinking leadership for an uncertain world. Routledge. Cardona, P., Rey, C. andCraig, N., 2019. Purpose-drivenLeadership.InPurpose-driven Organizations(pp. 57-71). Palgrave Macmillan, Cham. Coetsee, J. and Flood, P. C., 2017. Leadership models: the future research agenda for HRM. InA Research Agenda for Human Resource Management. Edward Elgar Publishing. Donert, K., 2018. The Cloud in Education:Policy, Leadership,and Management Issues. InHandbook of Research on Educational Design and Cloud Computing in Modern Classroom Settings(pp. 239-261). IGI Global. Fischer, T., Dietz, J. and Antonakis, J., 2017. Leadership process models: A review and synthesis.Journal of Management.43(6). pp.1726-1753. Fletcher, J. K., 2017. Leadership, power, and positive relationships. InExploring positive relationships at work(pp. 347-372). Psychology Press. Herman, R. D., 2016. Executive leadership.The Jossey-Bass handbook of nonprofit leadership and management, pp.167-187. Hunt, L. and Chalmers, D., 2017. Change leadership, management and strategies to promote quality university teaching and learning. InHandbook of Research on Administration, Policy, and Leadership in Higher Education(pp. 377-403). IGI Global. 13
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Knight,W.A.,2016.Distinguishingandunifyingvisionaryleadershipandmechanical management. InThe Ashgate Research Companion to Political Leadership(pp. 155- 168). Routledge. Kollenscher,E.,Popper,M.andRonen,B.,2018.Value-creatingorganizational leadership.Journal of Management & Organization,24(1). pp.19-39. Lange, M. A. and Hernandez-Bark, A., 2020. Leadership Models and Work Behavior: An Empirical Analysis of Consequences of Authentic and Transformational Leadership. InAdvances in Pharma Business Management and Research(pp. 45-61). Springer, Cham. Ledlow, G. R., Stephens, J. H. and Schott, D. E., 2018. Leadership Models in Practice. Maulana, R., Wahid, M., and Lega, M., 2019, November. Analysis of Traditional Leadership Models in Indigenous Peoples of Kerinci on Affecting policy Direction. InInternational Conference on Democratisation in Southeast Asia (ICDeSA 2019). Atlantis Press. Mehdinezhad, V. and Sardarzahi, Z., 2016. Leadership behaviors and its relation with principals’ management experience.Journal of New Approaches in Educational Research (NAER Journal),5(1), pp.11-16. Møller,J.,Schratz,M.andSerpieri,R.,2017.Fromwelfarismtoneo-liberalism: Conceptualizing the diversity in leadership models in Europe.The Wiley international handbook of educational leadership, pp.311-334. Moran, R.A., 2020. Trump@ Work: Really Huge Lessons on Leadership, Believe Me. Riggio,R.E.,2017.ManagementvsLeadership:Definitions,Distinctions,andEarly Theories.The Oxford Handbook of Management, p.276. Romager, J., Hughes, K., and Jones, M., 2017. Influences of Authentic Leadership Styles and Challenges to Enduring Pervasive Leadership Models. Ruben, B. D. and Gigliotti, R. A., 2016. Leadership as social influence: An expanded view of leadership communication theory and practice.Journal of Leadership & Organizational Studies,23(4). pp.467-479. Wright, S., Murphy, P. and Maki, J., 2016. Incorporating leadership models into counseling supervision: Recommendations to strengthen services.Ideas and research you can use: VISTAS 2016. 14