Lean Operations and Scheduling in Samsung and Tecno Companies

This article discusses the production process, quality and compliance, inventory methodologies, and impacts of Six Sigma on Samsung and Tecno companies. It also highlights the similarities and differences between the two companies.

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Lean operations and scheduling
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Introduction
Tecno company is a company that manufactures android smartphones.it is based in Hong
Kong. It is a subsidiary of Transion holdings. It focuses its business in Africa and south Asian
market (Nrior, 2017).
Samsung company is a company that manufactures android phones. The company used to
deal with areas such as textiles, insurance and food processing. It is based in south Korea. The
company was founded by Lee Byung-Chul (Choong, 2014)
Production process.
Samsung
Samsung electronics such as mobile phones use several stages which are well planned. In
order to perform the process of manufacturing effectively and the completion of the entire cycle
for the products (Kim, 1997). The stages are arranged in a manner that they are time and cost
effective. The major stages include;
i) Conceptualization
Samsung has continuously attempted to formulate the concept of products based on the
technologies that are advanced.
ii) Research
After the product concept has been developed, it greatly focuses on the suitable technology
identification, production methods as well as vendors.
iii) Circuit design

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The company uses a lot of computers drafting software in developing systemic diagram. The
company also generates preliminary parts costing the product as well as prototyping list.
Samsung electronics aims at developing attractive enclosure design as well as selection.
iv) Prototype development
Prototype is developed for the purposes of trial. The prototype that is hand wired is detected
as used in the process of deign.
v) Reviewing of the design
The company focuses the way products appear, their functions, how to enhance them and
how to build cost on the current units and the evaluation of products.
vi) Setting up of test.
Test procedures, apparatus and detailed instruction of assembly as well as fixtures are placed
by the company to ensure quality of products.
vii) Documentation
The stage focuses on giving the deliverables for the project. The deliverables include, sources
of the parts, part circuit diagram, mechanical drawings, master printed circuit artwork as well as
software source code.
viii) Compliance by the agency
Samsung company requires a lot of agency compliance especially in regards to the current
laws and regulations.
ix) Follow up

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Samsung electronics company is actively reviewing the supporting data of its products,
response from the users and manufacturing facility experience. The step is a major factor in
lowering cost, value and quality.
Tecno
Generally, from defining a phone product to production of volume and delivery, it takes 80-
90 days. Under the conditions that no NG happens during production process (Fogliatto, 2010).
The process basically includes three phases:
i) The first phase- takes 20-30 days in defining mobile phone product, from mechanical
design and ID and prepare mold data.
ii) Second phase- hardware design to a sealed sample takes 30 days.
iii) Third phase- small production plan to the production of volume takes 30 days.
Chinese OME phone factories operates on their own production schedule plan for each part
of the smartphone. After placing an order, the manufacturing company starts arranging the
production in the factory for manufacturing and assembly. The production schedule plan
includes the following; industry design, mechanical design, housing, touch panel, liquid crystal
display and battery. Each and every item has its own schedule plan period. For example, ID/MD
requires 30 days but the actual time for completion might take longer than the given time.
However, it can be overlapped to save time of manufacturing process (Nrior R. R., 2011).
Commitment of the organization in excellence, quality and the process to check quality
The company establishes standards for quality outcomes planning, execution of the
planned activities, monitorization and measuring of results, data analysis and improvement of
those activities. The department for quality and compliance is responsible for ensuring that all

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cGMP processes are in compliance with the regulation’s requirements and guidelines. The
quality system also ensures that the equipment and the operating system are maintained and the
quality of products are high during the process. Quality and compliance department oversees the
correct release of production materials, products, labelling, packing critical equipment and
maintaining instruments (Dahlgaard, 2013).
The approval of all specification, the standard operating procedures, records of master
batch and the investigations of any product facility related deviations are done by the quality and
compliance. A program for training personnel has been established. It ensures that people
involved are qualified enough to operate with cGMP. Additionally, a management system that
deals with documentation is placed to ensure generations are controlled, approved and retained
on all cGMP files. Quality system effectiveness are reviewed and ensured by the internal audits
and the management (Yeung, 1999).
Samsung Biologics quality and compliance system is totally committed to management
of quality of the continuous improvement through Corrective Action Preventive Action checks of
effectiveness, assessments of risk quality, supplier audit program, management review of in-
process, and inspection program of self (Grover, 1995).
Inventory methodologies and the areas for improvements.
Samsung has gained transformations basing on the supply chain and these includes;
i) Listening to the voice of customers and understanding the behavior of consumers in a
given country through their staffs attending MBA programs (Castells, 2002).

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ii) Adopting the six-sigma methodology which is based on quality movement in the
electronic industry. They believe that they can improve operations internally through
the six-sigma.
iii) Utilizing APS system by being able to create production plan that is flexible. The
system brings about remarkable results.
iv) Setting up cross functional team which brings internal departments closer by using
the system called voice of the business.
v) Streamlining performance evaluation system.
vi) Standardizing processes and parts which enabled the company to manage quality of
the products more easily due to ease control.
vii) Establishing risk management system which is a fact of life.
Tecno
Primarily, inventory management specifies the placement and the sizes of the goods stocked. It is
necessary at several places of network supply to secure constant, course of production that is
planned. It prevents the regular disturbances of materials or goods used in production of tecno
accessories run outs. The area of inventory management is concerned with inventory carrying
cost, valuation inventory, management of assets, inventory visibility and inventory of future
prices.
Impacts of the six Sigma on the culture, efficiency of the organization and its success.
Lean system focuses on improving quality, products variation reduction and elimination
of non-value-added activities. Its main aim is to improve quality by identifying organization’s
waste, eliminating the waste and process variation (Lee, 2016). Technology management

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practices are necessary in boosting innovation with the main objective of ensuring business
growth and survival through innovative culture throughout the business. Through technology
management, new products are able to be developed and services improved. It plays an important
role in conversion of ideas into reality. Human knowledge, information and skills are an
integration of technology.
echnology is the integration of human knowledge human skills and informationT , .
Similarities between tecno and Samsung companies.
Both companies manufacture the same product which are the android phones. The two
companies manufacture phones which varies in screen sizes, camera resolutions and the ROM
sizes. The prices vary depending on the make of the android phone as per the company. Most of
the smartphones produced by the two companies have the same features.
Both Samsung and tecno company manufactures tablets of different makes and different
sizes. The products may also vary in prices depending on the features of the phone.
Differences between Samsung and Tecno companies
Samsung Tecno
Production process Consist of seven stages of
production.
Consist of three phases i.e.
first, second and third phase.
Customer interactions Strives at customer
satisfaction.
Focuses on serving the
customers in cases of issues
such as warranty period.

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Technologies used in
production
Uses strategic technology and
innovation
Introduced the dual sim
technology.
References
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Oxford University Press on Demand.
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Dahlgaard, J. J.-P. (2013). Business excellence models: Limitations, reflections and further
development. Total Quality Management & Business Excellence, 24(5-6),, 519-538.
Fogliatto, F. S. (2010). Mass customization: engineering and managing global operations. .
Chicago: Springer Science & Business Media.
Grover, V. J. (1995). The implementation of business process reengineering. . Journal of
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Kim, L. (1997). The dynamics of Samsung's technological learning in semiconductors. .
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Lee, K. H. (2016). Business value and sustainability. Palgrave Macmillan UK.
Nrior, R. R. (2011). Comparative Ecotoxicological Analyses of Spent phone batteries On
Pseudomonas sp. in Tri Aquatic Environment 2. aquatic, 63(64),, 64.

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Nrior, R. R. (2017). Comparative toxicity of spent mobile phone batteries (Samsung and Tecno)
on Nitrobacter sp. IOSR Journal of Environmental Science, Toxicology and Food
Technology (IOSR-JESTFT), 11(8),, 37-44.
Yeung, A. K. (1999). Organizational learning capability. . Oxford University Press on Demand.