2 LEAN PROJECT MANAGEMENT Table of Contents 1 Introduction...................................................................................................................................3 2 Usage of processes for effective stakeholder management..........................................................3 2.1 Project Management Body of Knowledge.............................................................................4 2.2 Correct identification of critical stakeholders........................................................................5 2.3 Engagement of stakeholders..................................................................................................6 3 Areas to implement lean project management..............................................................................7 3.1 Area of waste needed to be eliminated..................................................................................8 4 Identify and elaborate lean project management processes..........................................................9 4.1 PRoject IN Controlled Environments 2 (PRINCE 2)............................................................9 4.2 Organisational Project Management (OPM).........................................................................9 4.3 Agile Practice.......................................................................................................................10 4.4 Lean Six Sigma (DMAIC Methodology)............................................................................12 5 Conclusion..................................................................................................................................14 6 Reference....................................................................................................................................16
3 LEAN PROJECT MANAGEMENT 1 Introduction Theforemostdeterminationofthepaperistheimplementationofleanproject management for the FIFA world cup which is going to be held in Qatar in the year 2022. The paper will be focussing on the correct usage of the processes for effective stakeholder’s management, professional identification of the critical stakeholders of the project, the different ways of implementing lean project management and the implementation of different categories of project management such as PMBOK, PRINCE 23, OPM, Agile and Lean Six Sigma (Machado et al., 2017). The lean project management of FIFA world cup 2022 will be conducted in such a way so that it maintains its good reputation in the market compared to the other global sports evets such as the 2022 Common wealth Games which is going to be held in Birmingham, UK. 2 Usage of processes for effective stakeholder management This project has different types of internal and external stakeholders associated with it, the responsibilities and roles of the stakeholders should be effectively managed so that the effectiveness of the project is maintained (Verzuh, 2015). The role and responsibilities of each of the stakeholders of this project depends upon the needs and requirements of the stakeholders of the project such as the fans who will be coming to Qatar from all the participating and the non- participating nations, as well as the team members of the football teams and their background team. The international celebrities such as the former football legends also falls in the category of the stakeholders of this project (Sunder, 2016).Interests and expectations of the clients of this project are considered in the first place by the stakeholders. Identification of the different types of stakeholders associated with this project is the main challenge of stakeholder management. Each type of stakeholder has a different type of job role within the project and management of the stakeholders are very much important for the success of the project (Anholon & Sano, 2016). The different types of stakeholders associated with the project should be agreeing on the deliverables of the project. The different phases of the projects are always subjected to changes and each stakeholder associated with this project should beacceptingthechangesandworkaccordingly.Effectivecommunicationbetweenthe stakeholders of the project is one of the main criteria of stakeholder management, the mission
4 LEAN PROJECT MANAGEMENT and vision of the project should be static in from the initial to the final time period of the project (Sohi et al., 2016). Engagement of the stakeholders is a very important aspect considering the wide range of stakeholders which are there in the FIFA world cup 2022, Corporate Social Responsibility of each of the stakeholders are needed to be achieved in the first place in this global project (de Carvalho, Patah & de Souza Bido, 2015). Each stakeholder should be addressed professional before they start escalating regarding any issue. 2.1 Project Management Body of Knowledge ProcessElaboration Thedifferentcategoriesofmanagement which can be applied to this project is the time management, cost management, quality management,riskmanagementand communication management. Theimplementationofthediscussed different types of management techniques will be helping the project manager of this project to deal with the complexities of the projectsuchastime,everyproposed requirementoftheprojectshouldbe finished within the deadline assigned by thetaskadministrators(Orzen&Bell, 2016).Thecostofthetechnologies, materials and the human labours should be within the released budget funded by the FIFA governing council. The quality of products and service should be maintained throughouttheproject.Therisks associatedwiththeprojectsuchasthe availability of the resources and cost of the technologies have to be pre-evaluated so that the reliability of the outcome of the project is maintained (Ansah, Sorooshian &Mustafa,2016).Effective communication platforms should be used
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5 LEAN PROJECT MANAGEMENT by the stakeholders of the project so that there are no complexities in understanding the project requirements, Table 1: Application of PMBOK in this project (Source: Created by the author) 2.2 Correct identification of critical stakeholders The FIFA world cup 2022 is a global sporting event which is going to take place in the year 2022 in Qatar. Like every other editions of this global event, the next edition of the world cup also has a wide range of stakeholders (Badiru & Osisanya, 2016). Identification of the key stakeholders of this project is necessary so that the role of the stakeholders can be understood and the different practices of lean project management can be applied on them which is the main objective of this paper. The following table will be helping the readers of this paper to understand the critical stakeholders associated with this project. StakeholdersDescription FansFans from all over the world who will be vising the country for watching this global sporting event. Supply ChainThe organizations which will be providing their products and services travelling as well as the local fans. Regulatory bodiesThe local and federal authority of Qatar which regulates the challenges and issues related to sustainability strategy. Football related organizationsAssociation of the former players and the fan- based organizations. Commercial partnersAll the sponsors and the associated partners of each of the visiting nations. ParticipantsPlayers and the back-ground members of the national teams.
6 LEAN PROJECT MANAGEMENT Work forceLocalandinternationalvolunteers,media journalist is the main workforce of this project Event OrganisersThe stadium authorities, regional committees, FIFA personnel’s falls under this category of project stakeholders Table 2: Description of the stakeholders (Source: Created by the author) 2.3 Engagement of stakeholders The identification of the critical stakeholders associated with this project is followed by the engagement of the stakeholders which starts from the year 2018 when the world cup is organised in Russia. The strategies of the stakeholders have been identified in the month of October 2018. The following month will be discussing the management levels which are required for each of the critical stakeholders of this project (Cooper, 2017). October 2019 will initiate the discussion forums so that the stakeholders can understand their role in the project as well as what is expected from them at the end of the project. The following month will evaluate the findings of the previous month and strategies will be created based on the needs and requirements of the project (Dave et al., 2016). The progress of the work done by the stakeholders will be evaluated in December 2020, and in case any changes are required then it will be presented to the authorising committee who will be guiding the stakeholders across the different locations in Qatar. Octo ber2018Dece mb er2018 Octo ber 2019 Nove mb er 2019 Dece mb er2020
7 LEAN PROJECT MANAGEMENT Figure 1: Timeline of stakeholder engagement in this project (Source: Created by the author) 3 Areas to implement lean project management The successful implementation of lean project management practise requires few areas which are needed to be identified will be focussed in this unit of the paper. The following best practices are very much required to implement lean project management in this project. oCustomer Focus:The consumers are the prime stakeholders of this project and every aspect of the lean project practices have to be implemented in such a way that it met the demands and the requirements of the consumers. The data gathering process regarding the needs and requirements of the consumers should be conducted in a professional way so that there are no complexities associated with the project in the closing stages of the project (Kerzner, 2017). Efficient data gathering process will be useful to maintain the standard of services considering this project. The role of the quality analysists along with their supervisors are very much important in focussing on the customer needs and requirements. Undertaking directors should be playing his role in maintaining the quality of service this project has to offer to its clients. oService Value:Stakeholders from every corner of the globe will be coming to Qatar to attend this prestigious sports event, the standard of services which is going to be presented to the foreign stakeholders should be high quality products (Browning & Ramasesh, 2015). The tournament will be conducted over a period of 40 days hence the needs and requirement of the stakeholders may keep on changing. The changing needs and requirements of the stakeholders needs to be pre-analysed so that efficiency is maintained throughout the project. The application of lean think may be very much suited for this purpose (Tonchia, Tonchia & Mahagaonkar, 2018). The role of the project managers is very much important for the implementation of the lean thinking into this project considering the project scheduling also. The feedback platforms are important for
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8 LEAN PROJECT MANAGEMENT the implementation of the service provided to the clients as the opinions of the clients can be identified with the help of the feedback platforms. oAgile Thinking:The role of the project managers for each of the department of this project for maintaining agility in the project deliverables of this project. The project deliverables will be changed during the course of the project as this project will continue for 40 days across different cities in Qatar. Flexibility should be maintained in all the phases of the project so that the vulnerabilities associated with the project can be resolved (McMahon, 2016). Agility should be maintained by the project managers during the efficient utilization of all the available resources of this project. 3.1 Area of waste needed to be eliminated Disposal of the waste is one if the most essential aspect of this project. The project managersalongwiththeirsupervisorsshouldbeapplyingtheleanprojectmanagement principles to minimize the extra resources which are assigned for a specific task of the project. Resource management skills can be very much useful to manage all the available resources of this business organization. The inventories used for managing the wastes should be identified by the project managers in the first place along with that detailed planning of the processing of those wastes should be properly planned by project managers and their supervisors (Rivera & Kashiwagi, 2016). Extension of deadlines regarding any aspect of the project should be minimized as it results in project delay. The role of the task administrator is also very much significant to eliminate the wastes associated with the project. 4 Identify and elaborate lean project management processes This unit of the paper will be discussing the different types of project management techniques which can be incorporated in this project. 4.1 PRoject IN Controlled Environments 2 (PRINCE 2) ProcessElaboration The environments of the project throughout the project cycle. Thisglobalprojecthasnumerousunits associated with each other, each of the unit can be properly managed with the help of this project management technique. The structure
9 LEAN PROJECT MANAGEMENT of the project can be maintained with this projectmanagementtechnique.Theseven principles of PRINCE2 can be implemented inthisprojectsothattherolesand responsibilities of the stakeholders remains intact throughout the entire project. Business justification, stage management adaptation to projectmanagementandexception management are the essential contribution of this practise in this project. This global event canbemanagedsuccessfullywiththe application ofPRINCE 2. Table 3: Application of PRINCE 2 in this project (Source: Created by the author) 4.2 Organisational Project Management (OPM) ProcessElaboration Thedifferentunitsoftheprojectcanbe completed successfully with the help of the Organizational Project Management Each and every requirement and needs of the organization can be successfully achieved by theprojectmanagerapplyingthisproject managementtechnique.Theabilityand limitationsofthedifferenttypesof stakeholderscanbeidentifiedinthefirst placewith thehelp of OPM. Thisglobal sportseventhasdifferentcategoriesof portfolios which can be managed by using thisprojectmanagementmethodology (Layton&Ostermiller,2017).The effectiveness of the business strategies which are created and implemented in the project can be evaluated with the help of this project
10 LEAN PROJECT MANAGEMENT management methodology.Along with that Alignmentofthegoalsofthisproject according to international standard is possible withthehelpofthisprojectmanagement methodology. Table 4: Application of Organisational Project Management in this project (Source: Created by the author) 4.3 Agile Practice ProcessElaboration Thisprojectmanagementmethodology includesthetrainingofthestakeholders associated with this project such as the project managers,supplierofrawmaterials, groundsman, technical staff of the national football teams. The needs and requirements of this project keeps on changing with time. The duration of this project is one of the main reasons behind theneedofthisprojectmanagement technique. Every step of this project can be improvediftheassociatedstakeholderis given professional training for their role in the project (Stark, 2015). The effectiveness of the tasks performed by the stakeholders can also beevaluatedwiththehelpoftheAgile practices. The product development life cycle (PDLC) can be evaluated with the help of the agile practice. The project manager of this project can identify the impact of the other associates of the project with the help of this project management technique. The different typesoftechnicalandnon-technicalrisks associated with this project can be minimized with the help of this lean project management technique(Svejvig&Grex,2016).The successful completion of the project within
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11 LEAN PROJECT MANAGEMENT the scheduled time will be possible with the helpoftheagilepracticesastime management is a serious challenge in this project as the needs and requirements of the clients of this project keeps on changing. Table 5: Application of Agile Practice in this project (Source: Created by the author) 4.4 Lean Six Sigma (DMAIC Methodology) Define Measure Analyse Improve and Control can be used in this project as it needs optimization and modification in every stage. This improvement cycle tool can be used by the project managers of this project for the implementation of the Six Sigma (Brioso, 2015). The different categories of defects of this project can be identified with the help of this lean project management technique. There are different categories of six sigma tools such as the DMAIC roadmap, Regression Analysis and Histogram which can be used by the project managers to deal with complexities of the project. Figure 2: DMAIC Tool Measure Analysis Improve Control Define
12 LEAN PROJECT MANAGEMENT (Source: Created by the author) ProcessElaboration The six-sigma lean project management can be successfully implemented in this project as it will be useful to manage the different types of processes. All the parameters associated with the project can be effectively identified with the help of the DMAIC methodology. The degree of risks associatedwiththeprojectcanalsobe categorized with the help of this tool along withthattheanalysisofcriticalbusiness situations can be done in an efficient way with the help of the Six Sigma methodology. Constant evaluations are done on the closed phases of the project, the areas which are needed to be reconsidered or revised can be analysed with this lean project management technique (Nicholas and Steyn 2017). Control over the parameter is the other significant aspect of the lean six sigma which is very much useful for the project managers of this project. The waste materials of the project can be minimized with the help of the lean six sigma. Table 6: Application of Lean Six Sigma in this project (Source: Created by the author) Serial NumberProcessExplanation 01DefiningEveryproblemassociated withtheprojectcanbe identified with the help of this aspectoftheDMAIC
13 LEAN PROJECT MANAGEMENT methodology. 02MeasureThe different types of factors which play an active role in the projects can be measured using this tool. 03AnalyseThe changes in the needs and requirementsoftheproject canbeidentifiedwiththis methodology. 04ImproveThe existing strategies of this project can be modified with thehelpofthisproject management methodology. 05ControlTheprojectimplementation plans can be controlled with thehelpofthisproject management methodology. Table 7: Application of DMAIC in this project (Source: Created by the author) 5 Conclusion The paper was very much useful to understand the processes which can be used to manage the different types of stakeholders associated with the project. The paper was also important to identify the critical stakeholders associated with the project such as the international teams along with the fans who will be coming to Qatar before and during the tournament, the international sponsors and media persons and the global celebrities who will be performing on the opening and the closing ceremonies of this global event. The importance of stakeholder engagement can be identified in this paper. The different areas which are needs lean project management are discussed in the paper. The waste removal process of this project was also discussed in this paper. The different types of lean project management processes such as the
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14 LEAN PROJECT MANAGEMENT PMBOK, PRINCE, OPM, Agile Practise and Lean Six Sigma are discussed in the paper along with their application in this particular project is described in a professional way in this paper.
15 LEAN PROJECT MANAGEMENT 6 Reference Anholon, R., & Sano, A. T. (2016). Analysis of critical processes in the implementation of lean manufacturing projects using project management guidelines. TheInternational Journal of Advanced Manufacturing Technology, 84(9-12), 2247-2256. Ansah, R. H., Sorooshian, S., & Mustafa, S. B. (2016). Lean construction: an effective approach for project management.ARPN Journal of Engineering and Applied Sciences, 11(3), 1607-1612. Badiru, A. B., & Osisanya, S. O. (2016).Project management for the oil and gas industry: a world system approach. CRC Press. Brioso, X. (2015). Integrating ISO 21500 guidance on project management, lean construction and PMBOK.Procedia Engineering, 123, 76-84. Brioso,X.,Aguilar,R.,&Calderón-Hernandez,C.(2019).SynergiesBetweenLean Construction and Management of Heritage Structures and Conservation Strategies-A General Overview. InStructural Analysis of Historical Constructions(pp. 2142-2149). Springer, Cham. Browning,T.R.,& Ramasesh,R.V. (2015).Reducingunwelcomesurprisesin project management.MIT Sloan Management Review, 56(3), 53. Cooper, R. (2017).Supply chain development for the lean enterprise: interorganizational cost management. Routledge. Dave, B., Kubler, S., Främling, K., & Koskela, L. (2016). Opportunities for enhanced lean construction management using Internet of Things standards.Automation in construction, 61, 86-97. de Carvalho, M. M., Patah, L. A., & de Souza Bido, D. (2015). Project management and its effects on project success: Cross-country and cross-industry comparisons.International Journal of Project Management, 33(7), 1509-1522. Kerzner, H. (2017).Project management metrics, KPIs, and dashboards: a guide to measuring and monitoring project performance. John Wiley & Sons.
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